Helpful advice
Staff explain products patiently and help shoppers choose between options such as Xbox and PS5.
ZGames - Ibn Battuta Mall
Al Wasl
ZGames is a video game store for consoles, games and gaming gear, with customers also using it for gaming PC setup and repairs. Reviews highlight helpful product advice, including PS5 purchases, headsets and PC builds, though stock and pricing are worth checking before you visit.
Reputation Score
4.9
★★★★★
141 ratings
Source: Google Maps
The Good Stuff
PC repairs
A gaming PC was repaired and returned the same day with improved cable management.
PC building
Customers report useful guidance for building a desktop within budget.
Gaming gear
Alternative keyboard brands and Logitech headsets receive positive mentions for quality and affordability.
Warehouse sourcing
A racing seat was brought from the warehouse on short notice for a customer.
After-sales help
Reviews mention follow-up support for product issues, including remote troubleshooting by phone and photos.
Rare finds
One customer found Hogwarts Legacy after being unable to locate it at other stores.
Payment option
One review specifically notes that Tabby is accepted in the store.
Tips for a Better Visit
Check stock. Call or message ahead for a specific game, since one reviewer found researched titles unavailable on three visits.
Compare prices. Check competing prices before purchasing games or accessories, as one customer found the store very overpriced.
Ask bundles. If buying a PS5, ask whether a console bundle includes FC26 or Battlefield 6, as one review describes that offer.
Request support. Ask what after-sales help is available; reviews mention follow-up assistance and remote troubleshooting for PC issues.
Inspect packaging. Check sealed products carefully, particularly Pokémon cards, because one reviewer raised a resealing concern.
Ask alternatives. If a premium gaming seat seems too expensive, ask about alternatives; one customer was guided away from unnecessary spending.
Plan the visit
Practical details
China Court - next to Emax
Al Wasl, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 11:00 PM |
Popular Mentions
FC26 or Battlefield 6
A PS5 offer included a choice of FC26 or Battlefield 6 alongside the console.
Dead Skull Racing Seat with Racing Wheel Stand (Black)
A customer purchased this racing setup with a PS5, with the seat sourced from the warehouse on short notice.
PS4 controller
A PS4 controller purchase came with advice that the reviewer said saved time and money.
Common Concerns
High prices
One customer described the store as very overpriced, so compare the total before buying.
Stock gaps
A customer said online-researched games were unavailable in-store on at least three visits.
Packaging concern
One reviewer alleged that Pokémon cards appeared resealed; treat this as an individual report and inspect packaging carefully.
Staff availability
One visit included a retail staff member asleep at the counter around 5:40pm.
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The Bottom Line
ZGames at Ibn Battuta Mall is a video game store where you can browse games, buy consoles and pick up gaming gear. Reviews specifically mention PS5 purchases, Logitech wireless headsets, PC builds and repairs, plus gaming accessories such as racing equipment. The store also appears useful when you want advice rather than simply grabbing a box from a shelf: customers describe patient explanations, help choosing between Xbox and PS5, and recommendations that avoided unnecessary spending.
The strongest pattern is hands-on service. A gaming PC was repaired and returned the same day with tidy cable management, while another customer received help assembling a full setup and carrying it to the car. There are also reports of after-sales support and a racing seat being brought from the warehouse on short notice.
Tabby is accepted in-store, according to one review. There are a few reasons to do some homework first. One customer said games found through online research were unavailable in-store on at least three visits, and another called the prices very high.
A separate review alleged resealed Pokémon card packaging; that is an individual claim, but inspecting sealed products is sensible. One visit also found a staff member asleep at the counter, so service may not be perfectly consistent every time.