Rider training
New riders are reportedly guided through an organised training system before starting deliveries.
Zone Delivery Services LLC
Al Quoz
Zone Delivery Services LLC is a logistics company in Al Quoz focused on last-mile deliveries for businesses, restaurants and delivery platforms. Reviews highlight its delivery service, rider training system and support for people working as delivery riders, although customer experiences vary sharply.
Reputation Score
4.3
★★★★☆
130 ratings
Source: Google Maps
The Good Stuff
Rider support
Some riders describe strong coordination, support during difficult days and rewards for good performance.
Trained riders
A vendor reported well-trained riders, timely support and no customer complaints about rider behaviour.
Competitive pricing
One business customer specifically praised the pricing, organisation and smooth communication.
Long routes
A customer said the riders handled longer delivery routes without issues and kept their customers happy.
Tips for a Better Visit
Allow buffer. If timing matters, allow extra time: one restaurant owner waited over 45 minutes for a driver during a test order.
Track closely. Check the building and delivery status yourself rather than relying only on the app, since one order was marked delivered incorrectly.
Carry change. If paying cash, confirm change in advance; a courier reportedly refused the product over a 5 AED change issue.
Request proof. For visa-related arrangements, ask for the application number and written rejection or processing evidence before cancelling your visa.
Plan the visit
Practical details
Plot No. 7-12 - opp. Emirates Driving School
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 9:00 AM – 5:00 PM |
| Tue | 9:00 AM – 5:00 PM |
| Wed | 9:00 AM – 5:00 PM |
| Thu | 9:00 AM – 5:00 PM |
| Fri | 9:00 AM – 7:00 PM |
| Sat | 9:00 AM – 7:00 PM |
| Sun | Closed |
Common Concerns
Missed deliveries
One order was marked delivered in the app after the courier called at 2:30am, but the product never arrived.
Long waits
A restaurant owner reported waiting more than 45 minutes for a driver to arrive during a delivery test.
Poor support
Reviews describe orders stuck for hours, unanswered messages and support agents repeatedly redirecting customers to other numbers.
Wrong drop-offs
A food order was left at the wrong building and marked delivered, despite the customer still waiting at their building.
Visa concerns
A former applicant alleged delays, missing application proof and unclear communication after cancelling a visa.
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The Bottom Line
Zone Delivery Services LLC in Al Quoz handles last-mile delivery work for restaurants, vendors and delivery platforms, and also appears to recruit and train riders. It may appeal to businesses looking for delivery support: one customer reported competitive pricing and smooth communication, while another praised trained riders handling long routes. The rider-side feedback is mixed but includes useful positives.
Some riders describe good coordination, support on difficult days, punctuality incentives and guidance before starting. Reviews also mention a free visa offer for riders. That employment-related claim should be checked carefully against current written terms rather than taken from a review.
For customers and restaurant owners, reliability is the main concern. A restaurant test order reportedly waited more than 45 minutes for a driver, while another order was marked delivered after a 2:30am call but never arrived. There is also a report of food left at the wrong building.
Support complaints include unanswered messages, orders stuck for hours and being passed between phone numbers. If you use the service, build in extra time, confirm the exact drop-off location and verify delivery status directly. Cash customers should clarify change beforehand.
Anyone discussing visa processing should request documentary proof and an application number before taking action.