Careful packing
Several customers describe secure or at-home packing, including 10 boxes from Singapore that arrived wrapped in foil and intact.
ABC Cargo & Courier, Corporate Office - UAE
Al Quoz
ABC Cargo & Courier is a courier and cargo service in Al Quoz handling domestic and international shipments, including air and sea cargo. Reviews highlight at-home packing, parcel shipping to India and other destinations, and occasional on-time deliveries with intact packaging.
Reputation Score
4.0
★★★★☆
1,754 ratings
Source: Google Maps
The Good Stuff
Helpful booking
Some reviewers found the booking process clear, with patient answers and staff guidance through shipping options and paperwork.
On-time delivery
Positive reviews include parcels arriving within the promised window, including a shipment to Australia delivered without damage.
Competitive rates
One customer sending 135 kg to Australia found ABC's quote the most competitive after comparing several options.
Home collection
A 30 kg air-cargo booking to Kerala was collected at the customer's doorstep within about 10 minutes of calling.
Shipment updates
Some customers report regular tracking and journey updates, with items arriving on schedule and in good condition.
Tips for a Better Visit
Get timelines. Ask for the delivery window and any delay process in writing; several reviews describe promised dates changing after booking.
Inspect delivery. Open and check packages at delivery and record damage on the proof of delivery; reviewers say claims were rejected without damage remarks.
Protect valuables. Avoid sending valuable or fragile goods without confirming packaging, exclusions and compensation terms first; repeated reviews describe broken household items.
Confirm delivery. If you choose door-to-door service, confirm who delivers locally and whether upstairs delivery is included rather than assuming the label covers it.
Track actively. Keep screenshots of tracking and follow up early when status stops moving; one shipment remained on “Forward to booking Station” for five days.
Plan the visit
Practical details
opp. Al Khail Mall
Al Qouz Fourth - Al Quoz, Dubai
| Mon | 8:00 AM – 11:00 PM |
| Tue | 8:00 AM – 11:00 PM |
| Wed | 8:00 AM – 11:00 PM |
| Thu | 8:00 AM – 11:00 PM |
| Fri | 8:00 AM – 11:00 PM |
| Sat | 8:00 AM – 11:00 PM |
| Sun | 8:00 AM – 11:00 PM |
Popular Mentions
Sea Cargo
Sea cargo is used for larger household and personal shipments, but several reviewers report substantial delays.
Sea Express
The premium “Sea Express” option was described as promising delivery within 25–30 days, though one customer reported waiting nearly 60 days.
Door-to-door delivery
Door-to-door delivery is booked by customers, but one review says the receiving partner refused to deliver upstairs.
Common Concerns
Long delays
Reviews report sea and express shipments taking two to three and a half months despite quoted windows of 25–60 days.
Poor communication
Customers describe delayed WhatsApp replies, repeated follow-ups and no clear delivery date when shipments are late.
Damage claims
Multiple reviews say fragile or wooden goods arrived broken and later claims were rejected over delivery notes or invoices.
Missing items
Customers report lost shipments and missing contents, including a 210 kg cargo that allegedly arrived with 20 kg of items missing.
Door delivery issues
One reviewer booked door-to-door delivery but said the receiving partner refused to deliver upstairs, leaving seven heavy boxes to be carried.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 310/-
30Kg Cargo to Kerala(Thrissur) via Air Cargo(Normal)
“30Kg Cargo to Kerala(Thrissur) via Air Cargo(Normal) they charged AED 310/- agreed the delivery period 25 to 30 days”Google review · September 2021
DXB
LOCAL
LOCAL
The Bottom Line
ABC Cargo & Courier in Al Quoz handles personal and household shipments, with air cargo, sea cargo and courier options mentioned throughout the reviews. Customers also use its packing service, including at-home packing and collection. The strongest positive accounts describe clear booking guidance, reasonable rates, regular updates and goods arriving on time without damage.
The experience is notably inconsistent. One customer sent 150 kg in 10 boxes from Singapore and received everything intact in about a week; another received 135 kg in Australia safely after a difficult period. But many more recent reviews describe air and sea shipments missing quoted deadlines by weeks or months, sometimes remaining under customs or in a warehouse without a firm update.
Delayed WhatsApp replies and unclear tracking are recurring frustrations. Damage and loss are the serious cautions. Reviews mention broken mirrors, crockery, furniture and appliances, missing contents, and claims rejected because damage was not written on the delivery record or because invoices did not list items specifically.
Door-to-door delivery also needs clarification: one customer said the local partner would not deliver upstairs. Before booking, get the timeline, packing list, exclusions, compensation terms and delivery responsibilities in writing. This is a risky choice for valuable, fragile or time-sensitive shipments unless those points are settled clearly.