Easy app
One customer found the app straightforward to use for placing an order.
AD LPG Gas
Al Qusais
AD LPG is a gas company serving Dubai from Al Qusais, supplying LPG cylinders for home use. Customers can order a gas cylinder through the app or WhatsApp, with refill and new-connection services also described by the business.
Reputation Score
4.0
★★★★☆
925 ratings
Source: Google Maps
The Good Stuff
Careful handling
A delivery review specifically notes that the cylinder was handled carefully and placed safely.
Longtime users
One customer reported receiving quick, helpful service over more than five years.
Good value
Some recent customers described the price as good or reasonable, including one who felt the gas lasted longer than with a previous supplier.
Tips for a Better Visit
Order early. For same-day delivery, allow at least four to five hours rather than relying on a short delivery estimate.
Confirm timing. Get a clear delivery time and keep following up; reviews say promised windows can slip by several hours.
Check colour. Before accepting an exchange, confirm whether you are receiving the requested red or blue cylinder.
Consider cash. If delivery timing is uncertain, one customer advised using cash on delivery rather than paying by card in advance.
Keep backup. Do not wait until the last cylinder is empty: several customers reported delays of a day or more.
Plan the visit
Practical details
Warehouse #17 - behind Aster Hospital
Al Qusais Ind. Second, Dubai
| Mon | 6:00 AM – 12:00 AM |
| Tue | 6:00 AM – 12:00 AM |
| Wed | 6:00 AM – 12:00 AM |
| Thu | 6:00 AM – 12:00 AM |
| Fri | 6:00 AM – 12:00 AM |
| Sat | 6:00 AM – 12:00 AM |
| Sun | 6:00 AM – 12:00 AM |
Popular Mentions
LPG gas
Customers use the business to order LPG gas for home delivery, though delivery times vary sharply in the reviews.
Gas cylinder
The core customer purchase is a gas cylinder, with reviews covering delivery, replacement, and exchange problems.
Common Concerns
Long delays
Multiple reviews report deliveries taking several hours, a full day, or even longer than a day.
Missed timings
Promised delivery windows are not consistently met; one customer was given an 8pm estimate and was still waiting at 10pm.
Poor communication
Customers describe unanswered calls, unread or unanswered messages, and repeated follow-ups for delivery updates.
Rude support
Several reviews describe customer-service staff as rude, unprofessional, or unwilling to provide escalation contacts.
Cylinder mix-ups
One customer said a red cylinder was changed to blue without permission and was not returned.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
10 dirhams
online payment
“Worst! Customer service is rude! Staff are rude! Extra 10 dirhams paid in advance for online payment and was not delivered on time”Google review · July 2026
DXB
LOCAL
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The Bottom Line
AD LPG supplies LPG cylinders in Dubai, with ordering available through its app, WhatsApp, or the stated phone channel. The business also describes cylinder refills and new connections, while reviews mainly focus on home delivery and cylinder exchanges. The app itself gets a positive mention for being easy to use, so it may be a convenient way to place an order.
The main concern is reliability after ordering. Recent customers describe waits of three to five hours, seven hours, 24 hours, and in one case 26 hours after a promised delivery window. Several say they had to call repeatedly because staff could not give a dependable driver update.
That makes this a poor choice when you need gas immediately or have no backup cylinder. There are brighter reports: some customers received fast delivery, found prices reasonable, or praised careful cylinder handling. One long-term customer said service had been quick and helpful for more than five years, although the recent reviews are noticeably more critical.
Check the cylinder colour before accepting an exchange, especially if you need a red cylinder. If you still choose AD LPG, order well ahead, confirm the timing, and consider cash on delivery; one review also reports an extra 10-dirham charge connected with online payment.