Fast delivery
Customers report quick medication delivery, including one order received within 30 minutes at no delivery charge.
Al Ain Pharmacy - DSO Souq Extra Branch / صيدلية العين - فرع سوق اكسترا
Dubai Silicon Oasis
Al Ain Pharmacy’s Souq Extra branch in Dubai Silicon Oasis is a neighbourhood pharmacy for prescriptions, over-the-counter medicines and everyday health products. Reviews are especially useful if you need help finding an unavailable or rare medicine, or want to order through WhatsApp and have it delivered quickly.
Reputation Score
4.9
★★★★★
271 ratings
Source: Google Maps
The Good Stuff
Medicine sourcing
When a medicine is unavailable, the team tries to source it and arrange delivery rather than simply turning you away.
Clear guidance
Reviews describe pharmacists explaining what medicines are for and how to use them, with clear answers to patient questions.
WhatsApp ordering
WhatsApp ordering is repeatedly described as responsive and convenient, particularly for checking stock before delivery.
Well stocked
Customers report finding medicines and other products easily, while one review describes the pharmacy as spotless and well stocked.
Rare medicines
One customer specifically recommends the branch for rare medicines, after finding its service fast and accurate.
Tips for a Better Visit
Check WhatsApp. Message the pharmacy on WhatsApp before travelling if you need a particular product; customers use it to check availability and arrange orders.
Ask sourcing. If your medicine is out of stock, ask whether the team can request it or source it elsewhere and deliver it to you.
Check offers. If you are buying supplements, ask about current promotions; one customer received a 25% discount on a Probiotic.
Confirm location. When arranging delivery, provide your full location details upfront to help the handoff go smoothly.
Verify hours. A 2022 review says the pharmacy opened until midnight, but check current hours before planning a late visit.
Plan the visit
Practical details
Souq Extra
Nadd Hessa - Dubai Silicon Oasis, Dubai
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 12:00 AM |
Popular Mentions
Immodium
A customer visited intending to buy Immodium for stomach cramps and indigestion before receiving additional advice about a Probiotic.
Probiotic
A pharmacist recommended a Probiotic alongside Immodium, and the customer reported a 25% discount on it.
manuka honey
One reviewer says the pharmacist suggested manuka honey as a natural alternative before moving straight to medication.
vitamins for our 1 yr old baby
A customer received advice about vitamins for a one-year-old baby.
Common Concerns
No concerns reported yet.
DXB
LOCAL
LOCAL
The Bottom Line
Al Ain Pharmacy’s Souq Extra branch in Dubai Silicon Oasis is useful for everyday prescriptions, over-the-counter medicines, vitamins and supplements. The strongest reason to consider it is help with hard-to-find medication: reviews describe staff requesting unavailable items, sourcing medicines from another pharmacy or supplier, and arranging delivery rather than leaving the customer to keep searching. Ordering is not limited to the counter.
Several customers use WhatsApp to check whether a product is available and place medicine orders, with delivery described as quick; one order arrived within 30 minutes and was free of charge. If you need something uncommon, contacting the branch first could save a wasted trip. Customers also mention advice on supplements and alternatives, including a Probiotic recommended alongside Immodium and a reported 25% discount on that purchase.
The people side of the service comes through consistently: reviewers describe clear explanations about medication use, patient answers to questions and a clean, well-stocked environment. There are no meaningful negative points in the supplied reviews. One older review says the branch opened until midnight, so confirm current hours if you are relying on a late visit.
For delivery, share your location details at the time of ordering.