Medication guidance
Pharmacists are praised for explaining usage, dosage and possible side effects clearly, rather than simply handing over the medicine.
Aster Pharmacy - Silicon Gate 1 (Aster 6)
Dubai Silicon Oasis
Aster Pharmacy in Silicon Gate 1 (Aster 6) serves Dubai Silicon Oasis with prescription medicines and everyday healthcare and wellness products, including baby-care essentials. Reviews highlight careful medication explanations, insurance and paperwork assistance, and home delivery when waiting in the pharmacy is inconvenient.
Reputation Score
4.2
★★★★☆
589 ratings
Source: Google Maps
The Good Stuff
Home delivery
Home delivery is available when the pharmacy wait is too long, and one review reports a child’s medicines arriving on time.
Branch sourcing
When a prescribed item was out of stock, the team called another branch and reserved it for collection.
Process help
Customers describe staff helping with prescription procedures, paperwork, insurance-related steps and queries.
Helpful staff
Reviews repeatedly describe the pharmacy team as welcoming, approachable, patient and accommodating.
Product range
A customer found the store stocked with most essentials, while the business describes a wider healthcare and wellness selection.
Tips for a Better Visit
Allow extra time. Avoid relying on a quick collection: one customer waited an hour, and another reported two hours for two medicines.
Check approval. Bring your insurance approval notification and ask staff to confirm it is visible in their system before joining the queue.
Ask delivery. If the queue is too long, ask whether home delivery is available instead of continuing to wait in-store.
Check labels. Before leaving, confirm that dosage and timing instructions are clearly written on every medicine.
Confirm stock. Ask staff to check other branches if an item is unavailable; a customer had one prescribed medicine reserved elsewhere.
Request privacy. If discussing symptoms at the counter feels uncomfortable, ask staff to handle medical questions more discreetly.
Plan the visit
Practical details
Silicon Gate 1
Nadd Hessa - Dubai Silicon Oasis, Dubai
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 12:00 AM |
Common Concerns
Long waits
Several customers report waits of one to two hours for prescriptions, including during periods when multiple counters were open.
Poor follow-up
Reviews describe unanswered calls, vague updates and delayed action after prescriptions or insurance claims were submitted.
Unclear labels
One customer said dosage instructions were difficult to read, including an almost invisible instruction on medication patches.
Approval confusion
Customers report being asked to wait for insurance approval even after receiving notifications that their medicines were approved.
Privacy concern
A review says private medical questions are sometimes asked where other customers can hear them.
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The Bottom Line
Aster Pharmacy in Silicon Gate 1 (Aster 6) is a convenient stop in Dubai Silicon Oasis for prescription medicines and everyday healthcare products. Customers particularly value the medication guidance: reviews describe pharmacists explaining proper usage, dosage and possible side effects clearly. The team also helps with prescription paperwork and insurance procedures, which can make a clinic visit easier to finish.
Home delivery is a useful alternative when the queue is too long, and one customer said medicines for their son arrived on time. If a prescribed item is unavailable, a review describes staff calling another branch, reserving it and explaining how to reach that location. The store is also described as carrying most everyday essentials, alongside the business-listed baby-care and wellness range.
The main caution is speed. Multiple reviews report waits of an hour or more, with one customer waiting two hours for two medicines. Insurance approvals and prescription updates have also caused confusion, including delayed follow-up and unanswered calls.
Before leaving, check that the medicine is actually approved, confirm every dosage label is readable, and ask about delivery if you are too unwell to wait. Some customers also felt private medical questions were asked too openly at the counter.