Quick transactions
Several reviews describe transactions as fast, smooth and easy, including one completed “super fast” with help on every transaction.
Al Ansari Exchange, Al Ghurair Centre Branch
Deira
Al Ansari Exchange’s Al Ghurair Centre branch in Deira handles currency exchange and money transfers, with customers also mentioning travel cards and corporate services. Reviews often describe quick transactions and patient explanations, though service can vary by counter and issue.
Reputation Score
4.7
★★★★★
187 ratings
Source: Google Maps
The Good Stuff
Travel cards
Customers specifically rate the branch highly for travel cards, alongside corporate services.
Clear explanations
One currency-exchange customer said the rates were explained clearly and questions were answered patiently.
Self-service option
Regular remittance customers mention a machine that can reduce waiting when you use the app first and pay directly there.
First-time help
A first-time remittance customer reported receiving friendly, supportive help through the process.
Patient assistance
Reviews include examples of staff patiently answering questions and helping customers from start to finish with an issue.
Tips for a Better Visit
Try the machine. For regular remittances, use the app first and ask about paying through the machine to avoid the longest queue.
Check requirements. Before collecting a salary transfer or payroll card, confirm which documents and branch are required; one visit involved visa-copy confusion and redirection.
Confirm delivery. If sending a bank remittance urgently, check the expected arrival and follow up promptly if the recipient has not received it.
Allow time. Build in extra time during busy periods, since a regular customer reported the longest queue despite otherwise good service.
Explain issues. For a transaction problem, bring the relevant details and clearly explain the issue; reviews show outcomes can differ between counters.
Plan the visit
Practical details
First Floor, Al Ghurair Centre - Kiosk KFE-012
Al Muraqqabat - Deira, Dubai
| Mon | 9:00 AM – 12:00 AM |
| Tue | 9:00 AM – 12:00 AM |
| Wed | 9:00 AM – 12:00 AM |
| Thu | 9:00 AM – 12:00 AM |
| Fri | 9:00 AM – 12:00 AM |
| Sat | 9:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
Bank remittance
Customers use the branch for bank remittance, though one review reports a serious delivery delay.
Cash Express transaction
Cash Express is mentioned in connection with an unclaimed transaction and branch refund collection.
Payroll card
Payroll-card collection is mentioned, with a review highlighting the need to confirm the correct branch and documents.
Common Concerns
Uneven service
Some customers report being ignored, treated rudely or receiving below-average counter service.
Transfer delays
A bank remittance sent on 6 July 2025 had still not reached the customer’s family, reportedly because of technical problems.
Branch confusion
A payroll-card collection visit involved being redirected between branches and not receiving a message that the card was ready.
Long queues
One regular customer says the branch can be busy with a long queue, although a machine may help reduce the wait.
DXB
LOCAL
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The Bottom Line
Al Ansari Exchange at Al Ghurair Centre is a practical Deira stop for sending money, exchanging currency and handling selected business-related services. Reviews specifically mention travel cards, corporate services, bank remittance and Cash Express transactions. Many customers describe the process as quick and straightforward, with clear rate explanations and patient help when a transfer or exchange needs extra attention.
There is also a useful shortcut for regular remittances: one customer says the branch has a machine, so you can use the app first and pay directly there instead of waiting through the longest queue. That same review describes the branch as busy, so this option is worth asking about before joining the line. Service is not completely consistent.
Some visitors report friendly, professional assistance, while others describe being ignored, refused service rudely or left to resolve a problem themselves. A bank remittance in July 2025 was delayed, and a payroll-card collection involved confusion over documents and being sent between the Al Ghurair Centre and Al Rigga branches. For urgent transfers or collections, confirm the required documents, destination branch and expected delivery before you leave.
There are no customer-reported prices in the supplied reviews.