Quick transactions
Customers describe transfers and other branch processes as smooth, fast and easy, including a Visa Card claim completed quickly.
Al Ansari Exchange, Al Riqqa Branch
Deira
Al Ansari Exchange, Al Riqqa Branch is a money transfer service in Deira where customers can send funds, exchange currency and get help with the Al Ansari mobile app. Reviews also mention support for Visa Card claims and WPS account setup.
Reputation Score
4.6
★★★★★
388 ratings
Source: Google Maps
The Good Stuff
App assistance
Staff have helped customers navigate the Al Ansari mobile app and mobile banking, including one case where branch WiFi helped resolve a transaction.
Clear explanations
One customer said the process, fees and rates were explained clearly before sending money, helping them understand the transaction.
WPS support
A company employee said staff completed a WPS account setup in a short time and were helpful throughout the process.
Welcoming staff
Reviews mention polite, approachable employees and security staff who were friendly and welcoming during visits.
Tips for a Better Visit
Compare rates. Check the exchange rate before confirming; one reviewer rated the service highly but still found the rate unfavourable.
Bring documents. Ask for the complete requirements before starting your transaction, since one customer had to return with additional items repeatedly.
Avoid peaks. If your timing is flexible, avoid peak hours because a customer reported longer-than-expected waits during busy periods.
Ask about fees. Before sending money, ask the cashier to explain the fees and rates; a reviewer specifically valued having both clarified.
Check transfer types. If you need Ria, ask the branch directly whether it handles Ria transfers or receipts, as this was raised as a customer question.
Plan the visit
Practical details
68 26C St
Al Muraqqabat - Deira, Dubai
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 12:00 AM |
Popular Mentions
Currency exchange
One review specifically mentions using the branch for currency exchange as well as other business transactions.
Money transfers
Sending money is a recurring use case, with customers describing smooth and clearly explained transactions.
Common Concerns
Rate concern
At least one customer found the exchange rate unfavourable, despite being pleased with the service.
Long delays
A transfer took more than 30 minutes for one customer, while another mentioned longer waits during peak branch hours.
Requirements
One customer said requirements were revealed step by step, causing nearly 40 minutes of avoidable back-and-forth.
Service inconsistency
Reviews include complaints about a rude teller and different procedures between branches, so the experience may vary by visit.
DXB
LOCAL
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The Bottom Line
Al Ansari Exchange, Al Riqqa Branch is a practical stop in Deira for money transfers and currency exchange. Customers also use the Al Ansari mobile app, and branch staff have helped with app transactions, mobile banking and account-related problems. Reviews commonly describe the process as quick, polite and easy to follow.
The branch can handle more than a straightforward remittance. Customers mention claiming an Al Ansari Visa Card, setting up a WPS account for a company, and getting help with transfer queries. Several reviews credit staff with explaining procedures clearly, including the fees and rates before a money transfer is completed.
There are a few reasons to prepare before arriving. One customer found the exchange rate unfavourable, while another spent more than 30 minutes completing a transfer after being asked for the source of funds. A separate review describes nearly 40 minutes of delays because additional requirements were requested one at a time.
Ask for the full document list upfront and check the rate before confirming. Peak-hour waits can also be longer than expected. Most feedback is positive about helpful service, but complaints about a rude teller and inconsistent procedures show that the experience is not perfectly uniform.