Transfer help
Customers describe money transfers as fast, efficient and easy to complete.
Al Ansari Exchange, Burjuman Metro Station Branch
Dubai
Al Ansari Exchange’s Burjuman Metro Station branch in Dubai handles currency exchange and money transfers, including transfers through Cash Express and Intel Express mentioned by customers. Reviews point to quick, convenient transactions and staff who can explain options such as the Al Ansari Card, though service consistency and queue times deserve…
Reputation Score
4.2
★★★★☆
100 ratings
Source: Google Maps
The Good Stuff
Clear guidance
Some staff take time to explain transfer and account processes in detail, making unfamiliar transactions easier to follow.
Easy transactions
Several reviews describe smooth, comfortable transactions with prompt assistance.
Exchange help
A customer said staff helped them get a better exchange rate during the transaction.
Helpful service
Reviews repeatedly mention approachable, accommodating assistance for questions and concerns.
Tips for a Better Visit
Check rates. Ask for the exact exchange rate at the counter before confirming; one review reports two different quotes in the same branch.
Allow time. Build in extra time for a bank transfer, as one customer reported waiting 40 minutes amid an unclear queue system.
Verify hours. If you are visiting late, confirm the current closing time first; one review says the branch is open only until 11:30pm.
Ask options. If you are sending money to a student abroad, ask whether the Al Ansari Card is suitable for easy top-ups and use.
Check signature. If your signature differs from your Emirates ID, expect the counter to ask you to repeat the signature process.
Plan the visit
Practical details
Burjuman Metro Station - Khalid Bin Al Waleed Rd
| Mon | 8:00 AM – 11:30 PM |
| Tue | 8:00 AM – 11:30 PM |
| Wed | 8:00 AM – 11:30 PM |
| Thu | 8:00 AM – 11:30 PM |
| Fri | 8:00 AM – 11:30 PM |
| Sat | 8:00 AM – 11:30 PM |
| Sun | 8:00 AM – 11:30 PM |
Popular Mentions
Cash Express
Customers mention using Cash Express for a cash transfer, including one report of a delayed receipt.
Intel Express
Intel Express is mentioned as the route used for a recurring transfer to Georgia.
Al Ansari Card
A customer was told the Al Ansari Card could make it easier for a student abroad to top up and use funds.
Pay Plus card
One review mentions collecting a salary through a Pay Plus card after staff clarified where the funds were available.
Common Concerns
Rate inconsistency
One customer received different exchange rates from two counters and found the explanation unreliable.
Long waits
A simple bank transfer reportedly took 40 minutes, with no proper queue system.
Transfer delay
One customer said a Cash Express transfer sent on 1 November had not arrived by 4 November.
Rude encounters
Several reviews describe dismissive or disrespectful behaviour from individual staff members.
Limited change
A customer asking to change AED 100 was turned away after being told there was no change.
DXB
LOCAL
LOCAL
The Bottom Line
Al Ansari Exchange at Burjuman Metro Station is a money-transfer and currency-exchange counter in Dubai. Customers use it for ordinary exchange and remittances, with reviews specifically mentioning Cash Express and Intel Express. Several describe the process as fast and easy, while others valued clear explanations when a transaction or account issue needed sorting.
There are also useful product conversations beyond a single transfer. One long-term customer learned about the Al Ansari Card, described as easy for a student to top up and use abroad. Another review mentions collecting a salary through a Pay Plus card, although getting the right guidance took persistence.
It is worth asking what recipient or card options apply to your situation rather than assuming the counter will raise them. The main caution is inconsistency. Reviews report different exchange rates quoted at two counters, a Cash Express transfer sent on 1 November that was still not received by 4 November, and a bank transfer that took 40 minutes amid an unclear queue system.
Staff feedback is mostly warm and accommodating, but several customers describe rude or dismissive interactions. Check the rate and transfer details before confirming, allow extra time, and verify the closing time if visiting late; one review says it is open only until 11:30pm.