Quick transactions
A busy branch, but one review says staff create transactions quickly, so queues may move faster than they look.
Al Ansari Exchange, Mirdif City Center Branch
Mirdif
Al Ansari Exchange in Mirdif is a money transfer and currency exchange branch where customers can send remittances, exchange cash and use the Al Ansari app or kiosk. Reviews highlight quick transaction handling and helpful guidance for first-time app users, though service consistency and rates deserve attention.
Reputation Score
4.6
★★★★★
774 ratings
Source: Google Maps
The Good Stuff
App guidance
Staff have helped first-time users navigate the app, with one customer reporting a good rate and low charge through it.
Kiosk option
The kiosk is described as an easier alternative when the counter queue is long.
Palestine transfers
One review specifically says this branch can send transfers to Palestine, a useful detail for customers sending money there.
Patient assistance
Some customers describe staff patiently explaining next steps and helping resolve app or transaction errors.
Corporate deposits
A corporate customer said staff helped sort out a registration and cash-deposit issue for ongoing salary deposits.
Tips for a Better Visit
Compare rates. Check the buying or selling rate before travelling; one customer found Arabian Centre cheaper for the same exchange.
Try the kiosk. If the counter line is long, ask whether the kiosk can handle your transaction; a reviewer found it easier.
Use the app. First-time app users can ask for guidance; one review says the app gave a good rate and low charge.
Check ID details. Before collecting a transfer, confirm whether the name must match the UAE ID format rather than only your passport.
Allow extra time. For salary deposits or document checks, allow extra time: one customer reported another 30 to 45 minutes of waiting.
Ask about change. If you need smaller AED notes, ask before queuing; several reviews say even AED 100 change was unavailable.
Plan the visit
Practical details
Entrance A, G/F, Mirdif City Center - Tripoli St
Mirdif, Dubai
| Mon | 9:00 AM – 12:00 AM |
| Tue | 9:00 AM – 12:00 AM |
| Wed | 9:00 AM – 12:00 AM |
| Thu | 9:00 AM – 12:00 AM |
| Fri | 9:00 AM – 12:00 AM |
| Sat | 9:00 AM – 12:00 AM |
| Sun | 9:00 AM – 12:00 AM |
Common Concerns
Uneven service
Reviews range from excellent assistance to reports of rude, unhelpful or unprofessional counter and management interactions.
Small-change problems
Several customers say the branch would not change AED 100 or AED 500 notes into smaller denominations.
Rate concerns
Customers reported higher exchange rates than another Al Ansari branch and confusion between quoted buying and selling rates.
Document confusion
One customer reported being refused over an allegedly expired visa, then completing the same transaction at another branch.
Possible delays
A salary-deposit customer described being sent between counters and waiting an additional 30 to 45 minutes.
DXB
LOCAL
LOCAL
The Bottom Line
Al Ansari Exchange in Mirdif handles money transfers, currency exchange and cash deposits. Customers also mention sending transfers to Palestine, using the Al Ansari app and completing transactions at the kiosk. The branch is worth considering when you want several ways to send money, especially if a counter agent can guide you through the app.
Speed is a recurring positive. One customer said staff were quick at creating a transaction, while another completed a kiosk transaction more easily during a long queue. Reviews also describe patient explanations when an app error or transfer mistake needed sorting out.
Service, however, is not consistent: alongside warm and professional interactions are complaints about rude counter staff and managers. Check the exchange rate carefully before committing. A reviewer found the Arabian Centre branch cheaper, and another described a major difference between a phone quote and the rate offered in person.
Small-note changes are another weak spot; customers repeatedly say the branch could not change AED 100 or AED 500 notes. Bring the correct identification and clarify requirements before waiting. Reviews mention disputes over passport names, visa status and proof of funds.
Corporate salary deposits may also involve extra document checks and delays, so allow more time than a straightforward remittance.