Free Repairs
Customers report free fixes and adjustments, including rebalancing loose glasses and repairing sunglasses damaged by being stepped on.
City Center
Al Jaber Optical is an optician in City Center where customers come for prescription glasses, sunglasses, eye tests and practical repairs. Reviews particularly highlight quick driver’s licence eye tests, careful optometrist consultations and helpful support with insurance claims and frame adjustments.
Source: Google Maps
Customers report free fixes and adjustments, including rebalancing loose glasses and repairing sunglasses damaged by being stepped on.
A driver’s licence eye test was completed in under five minutes, allowing the customer to renew online afterwards.
An optometrist asked detailed questions about computer-related eye discomfort and provided professional guidance.
The team has helped customers prepare insurance claim forms and check optical cover before buying glasses.
One customer selected sunglasses with attentive guidance and specifically noted there was no pressure to upsell.
A child’s prescription glasses, initially quoted at two to three days, were ready the following day.
Reviews mention a varied range of frames and advice on frame suitability, including help choosing glasses for children.
Check Costs. Confirm the lens total before paying; one customer was later told staff had overcharged by 65 AED.
Verify Timing. If you are travelling, confirm collection or delivery arrangements directly rather than relying only on a promised deadline.
Ask Insurance. Ask the team to check optical insurance cover before choosing frames; one family saved over 600 AED this way.
Use Walk-In. For a driver’s licence renewal test, a walk-in visit may be very quick: one customer was finished in under five minutes.
Ask Exchanges. If ready-made glasses do not suit you, ask about exchanging the frame and whether replacement lenses can be made.
Plan the visit
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
A patient consultation helped a 12-year-old become confident enough to wear contact lenses.
Reviews mention home delivery for completed glasses and frame adjustments.
One customer said a glasses quote was 28% higher than another shop’s quote.
A customer expecting next-day glasses missed collection before a flight and ultimately collected them 10 days later.
One review says an old frame was returned broken after being used for comparison during an eye test.
These are customer-reported mentions, not a current price list. Prices may have changed.
lens cost
“Their staff miscalculated the lens cost and overcharged me by 65 AED”Google review · December 2025
The Bottom Line
Al Jaber Optical at City Center is useful for everyday eyewear needs rather than just buying a new pair. Reviews mention prescription glasses, sunglasses, eye tests and contact lenses, with customers also using the shop for quick adjustments and repairs. A driver’s licence eye test was completed in under five minutes in one visit, while another customer received careful guidance about computer-related eye discomfort.
The practical service is a strong part of the picture. Customers describe loose, detached and even stepped-on glasses being fixed or rebalanced for free, and reviews mention home delivery as well as help preparing insurance claim forms. One family said an insurance check saved more than 600 AED on a child’s glasses.
Frame advice also comes through clearly, including support for children and a no-upselling experience when choosing sunglasses. There are important caveats. A customer reported that a glasses quote was 28% higher than another shop’s, then described a 65 AED lens-cost overcharge, damage to an old frame and a ten-day wait after a promised deadline failed.
Confirm the total and collection timing before committing, especially if you are travelling. The reviews otherwise point to a friendly, capable team and a branch that handles small optical problems promptly.