Maintenance Cover
One long-term renter says monthly rental included oil changes, brake-pad inspections and necessary repairs, often resolved within a day or two.
Al Maraya Rent A Car Dubai Alquoz
Al Quoz
Al Maraya Rent A Car is a car leasing service in Al Quoz, with short- and long-term rentals ranging from budget options to monthly plans. Reviews highlight clean cars, delivery and collection, and maintenance support, though deposit refunds and vehicle handovers need careful checking.
Reputation Score
3.8
★★★★☆
139 ratings
Source: Google Maps
The Good Stuff
Long-Term Rates
Several renters describe the monthly pricing as competitive, making the service worth comparing for multi-month use.
Clean Cars
Some customers received cars described as clean and in excellent or exceptional condition at handover.
Delivery Collection
A review confirms that delivery and collection are available, although Sunday service was not possible for that customer.
Friendly Service
Reviews mention smiling, polite and supportive office staff, with quick responses reported by some long-term customers.
Issue Response
One customer says WhatsApp support was responsive and that problems were handled quickly when contacting the team.
Tips for a Better Visit
Confirm Vehicle. Before paying, get the booked make, model and exact vehicle confirmed in writing; some renters received a different car at delivery.
Document Damage. Photograph and report every existing mark before driving away, since one renter says proof of prior damage was rejected.
Track Deposit. Request a deposit receipt and written refund date, then keep all messages; one customer had to follow up daily for weeks.
Get Contract. Do not rely only on verbal terms: ask for the rental contract before taking the car, as one customer says it was never shared.
Check Handover. Inspect cleanliness and condition at delivery rather than assuming the car is ready; one vehicle arrived dirty and needed separate cleaning.
Clarify Assistance. Ask how roadside support works and its expected response time before booking; one breakdown support call took 1 hour 30 minutes.
Plan the visit
Practical details
Unit # 12 - Khalifa Mohammed Al Kamdah Building
Al Qouz Ind.first - Al Quoz, Dubai
| Mon | 9:00 AM – 7:00 PM |
| Tue | 9:00 AM – 7:00 PM |
| Wed | 9:00 AM – 7:00 PM |
| Thu | 9:00 AM – 7:00 PM |
| Fri | 9:00 AM – 7:00 PM |
| Sat | 9:00 AM – 7:00 PM |
| Sun | 9:00 AM – 7:00 PM |
Popular Mentions
Delivery and collect service
Customers mention vehicle delivery and collection as an available convenience, with Sunday unavailable in one reported case.
Nissan Sunny
One customer specifically rented a Nissan Sunny and later reported a breakdown and a difficult roadside-support experience.
Common Concerns
Deposit Delays
Multiple renters reported chasing security-deposit refunds beyond the stated timeline, sometimes for weeks or more than a month.
Vehicle Mismatch
Some customers say the car supplied did not match the one booked, with one reporting that staff delivered whichever car they chose.
Maintenance Problems
A renter reported two cars developing flat batteries and said calls and messages about replacement or collection were ignored.
Damage Charges
A customer says they were charged for damage they had documented as pre-existing, while another reported high charges for small scratches.
Billing Confusion
One returning customer received three different rental quotes and later disputed unexplained deductions from the closing statement.
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The Bottom Line
Al Maraya Rent A Car in Al Quoz handles both short rentals and longer monthly arrangements. The reviews make monthly leasing the clearest reason to compare it: customers mention competitive rates, cars in good condition and, in one case, maintenance such as an oil change and brake-pad inspection included in the rental. Budget-friendly price ranges are also mentioned, which may suit different budgets.
The handover experience can be good. Customers have received clean cars, and one review confirms delivery and collection service, although Sunday collection was unavailable in that case. Friendly, smiling staff and helpful WhatsApp responses come through in several reviews, while other customers describe slow or unprofessional communication.
The experience appears inconsistent rather than uniformly poor or smooth. The main caution is the paperwork and close-out process. Several renters reported delays recovering security deposits, including one who was still chasing after seven weeks.
Other complaints involve receiving a different vehicle from the one booked, unclear damage charges, missing contracts and conflicting rental quotes. Photograph the car before driving, confirm the exact model and charges in writing, and keep the deposit receipt and all messages. Roadside assistance also deserves clarification before booking, after one breakdown reportedly involved a 90-minute wait.