Competitive rates
A customer found the rate for an Indian transaction better than at another exchange.
Al Rostamani International Exchange - Al Khaleej Centre
Al Raffa
Al Rostamani International Exchange in Al Raffa handles currency exchange and money transfers, including MoneyGram cash pickup. Reviews point to competitive remittance rates, quick transactions and help with salary-related services.
Reputation Score
4.8
★★★★★
836 ratings
Source: Google Maps
The Good Stuff
MoneyGram pickup
MoneyGram cash pickup was described as smooth and quick.
Quick processing
Several reviews describe fast transactions, including one customer who received a Nepal remittance instantly.
Salary support
The branch has helped customers activate salary cards and clarify WPS questions.
Friendly tellers
Customers commonly mention polite, helpful tellers and efficient service.
Metro access
One review says the branch is easy to find because it is very near the Metro.
Tips for a Better Visit
Clarify service. State clearly whether you need currency exchange or a transfer, as one review describes confusion between the two.
Avoid peak queues. If timing is flexible, avoid busy periods: one morning visit had a long wait with only one active service flow.
Check requirements. Before an urgent MoneyGram collection, confirm the branch and recipient requirements, since one customer was told funds were limited to family members.
Update ID. For online app remittance services, check that your Emirates ID details are current before visiting.
Request timelines. If you need a transaction statement, ask when it will be ready before completing the visit.
Plan the visit
Practical details
Dubai 26 Street (Al Raffa 26 Al Khaleej Center
Al Raffa, Dubai
| Mon | 9:00 AM – 10:00 PM |
| Tue | 9:00 AM – 10:00 PM |
| Wed | 9:00 AM – 10:00 PM |
| Thu | 9:00 AM – 10:00 PM |
| Fri | 9:00 AM – 10:00 PM |
| Sat | 9:00 AM – 10:00 PM |
| Sun | 9:00 AM – 10:00 PM |
Common Concerns
Long waits
A customer reported a long queue despite three people at the counter, with only one customer being served.
System delays
A salary-related visit reportedly took two hours because the system was slow.
Service confusion
One currency-exchange visit became difficult when residence details were requested; the manager later said that information was for a Swift transfer.
Statement delays
A review reports an unexplained delay in receiving a simple transaction statement.
Rude interactions
Some customers describe dismissive or rude communication at the counter.
DXB
LOCAL
LOCAL
The Bottom Line
Al Rostamani International Exchange at Al Khaleej Centre in Al Raffa is a practical branch for currency exchange and remittances. Reviews specifically mention Indian transactions, Nepal transfers, MoneyGram cash pickup and salary-card activation. Customers often describe the process as quick, and one MoneyGram pickup was completed smoothly.
Rates are a major reason people use the branch. One customer switched from another exchange after finding a better rate for an Indian transaction, while another reported good rates for a Nepal remittance and instant receipt of funds. The branch is also near the Metro, with restaurants around it, which makes a short visit convenient.
Service quality is not completely consistent. Many reviews praise friendly, efficient assistance, but others describe rude counter communication, confusion between currency exchange and Swift transfer requirements, and a delayed transaction statement. A salary-related visit reportedly took two hours because the system was slow.
Another review found three people at the counter but only one customer being served at 9:30am, so avoid a busy period if you can. For a first visit, confirm whether you need exchange, transfer or cash pickup, bring current identification, and ask about any requirements and expected processing time before joining the queue.