Competitive rates
Several customers report strong exchange rates, including for Pakistan, Nepal and foreign-currency exchange.
Sharaf Exchange, Bur Dubai
Al Mankhool
Sharaf Exchange in Al Mankhool handles currency exchange and remittances, including transfers to countries such as India, Pakistan and Nepal. Reviews often point to competitive rates, quick transactions and a convenient Mobile App, though service quality can vary by visit.
Reputation Score
3.6
★★★★☆
135 ratings
Source: Google Maps
The Good Stuff
Quick transfers
Customers describe accurate money transfers and funds arriving faster than expected.
Smooth process
Some visitors found transactions efficient, clearly explained and transparent from start to finish.
Mobile option
The Mobile App is mentioned as a convenient way to send money, particularly for Pakistan transfers.
Long-term use
One customer has been sending money from this Bur Dubai branch for eight years without problems.
Clear communication
A customer specifically reported no language problems and satisfaction with the service.
Tips for a Better Visit
Confirm rates. Confirm the final rate at the counter before sending; one customer reported a different rate from the phone quote.
Check details. Review the account number and receipt carefully before leaving, given a reported 10-day refund after an account error.
Allow buffer. Leave extra time for remittances and follow-up, since one review describes a two-day delay for a transfer promised within an hour.
Expect forms. If you send regularly to the same account, ask which forms are required before starting, as repeat customers reported extra paperwork.
Plan the visit
Practical details
Sharaf Building, Ground Floor Al Mankhool Road Street No.07
Al Mankhool, Dubai
| Mon | 8:30 AM – 10:00 PM |
| Tue | 8:30 AM – 10:00 PM |
| Wed | 8:30 AM – 10:00 PM |
| Thu | 8:30 AM – 10:00 PM |
| Fri | 10:00 AM – 10:00 PM |
| Sat | 8:30 AM – 10:00 PM |
| Sun | 8:30 AM – 10:00 PM |
Popular Mentions
Forex exchange
One customer specifically used the branch for forex exchange and compared its rate favourably with other providers.
Remittance services
Customers mention remitting money as one of the branch's main uses, with some reporting fast delivery.
Common Concerns
Uneven service
Recent reviews range from excellent support to very bad customer service, so the experience appears inconsistent.
Rate changes
Customers have reported being quoted one rate by phone or at the counter and receiving another later.
Transfer delays
Some remittances reportedly arrived late, including one described as taking two days instead of one hour.
Account errors
One customer said an incorrect account number led to a refund that took 10 days.
Extra paperwork
A repeat sender complained about having to complete additional forms for the same recipient and country.
DXB
LOCAL
LOCAL
The Bottom Line
Sharaf Exchange in Al Mankhool is used for currency exchange and remittances, with reviews specifically mentioning transfers to India, Pakistan and Nepal. Customers also mention forex exchange at the branch and a Mobile App for sending money. Competitive rates, quick handling and accurate transfers are the main reasons people return.
The strongest experiences describe professional staff, clear explanations and smooth transactions. One customer has been sending money from this branch for eight years, while another said a remittance arrived faster than ever. Some reviews also mention good communication without language problems, which can make a financial transaction easier to navigate.
Service is not consistent, however. Other customers describe rude or unhelpful staff, long waits, unanswered calls and delayed transfers. There are also complaints about rates changing between a phone quote and the branch, unclear information, and a refund taking 10 days after an account-number mistake.
Documentation can be a sticking point: repeat senders have reported being asked to complete additional forms, and one review says a physical ID card was required despite digital verification options. Confirm the final rate, recipient details and current ID requirements before committing, and leave time for possible follow-up.