Good rates
Customers report good rates for currency exchange and remittances, including transfers to Pakistan.
Al Rostamani International Exchange - Hor Al Anz
Hor Al Anz
Al Rostamani International Exchange in Hor Al Anz handles currency exchange and remittances, including transfers to Pakistan. Reviews also mention support with WPS requirements, making it useful for both personal money transfers and salary-related business needs.
Reputation Score
4.9
★★★★★
2,065 ratings
Source: Google Maps
The Good Stuff
Fast service
Several reviews describe transactions as quick, with one customer specifically linking fast service to a good rate.
Clear explanations
A reviewer said the transaction was explained well and handled professionally.
WPS support
The branch has been praised for handling WPS requirements efficiently and professionally.
Document help
A review describes the security guard helping customers with document filing.
Helpful staff
Customers repeatedly describe the staff as cooperative, calm and helpful during branch visits.
Tips for a Better Visit
Check timing. Before relying on a transfer for a deadline, confirm when it should arrive; one customer reported a four-day delay.
Keep documents. Bring the documents needed to collect a transfer; a reviewer nearly left before receiving help identifying the requirements.
Confirm status. If a transfer is delayed, check its status in person rather than relying only on calls, as one reviewer reported no answer.
Ask about rates. For a remittance, ask for the current rate before sending; reviews specifically mention good rates and Pakistan transfers.
Plan the visit
Practical details
Al Safiya Building - 111/4 - 30B St
Hor Al Anz - Deira, Dubai
| Mon | 8:30 AM – 11:30 PM |
| Tue | 8:30 AM – 11:30 PM |
| Wed | 8:30 AM – 11:30 PM |
| Thu | 8:30 AM – 11:30 PM |
| Fri | 8:30 AM – 11:30 PM |
| Sat | 8:30 AM – 11:30 PM |
| Sun | 8:30 AM – 11:30 PM |
Common Concerns
Transfer delays
One customer waited from Sunday to Thursday for a money transfer to arrive.
Poor updates
A reviewer said a transfer had still not arrived after almost two days and received almost no response.
Unanswered calls
One customer reported calling several times without anyone answering.
Manager unavailable
A visitor said the manager was not in the office during working hours after two visits.
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The Bottom Line
Al Rostamani International Exchange in Hor Al Anz is a practical stop for currency exchange and remittances. Customers mention sending money to Pakistan, collecting an overseas money transfer, and receiving help with WPS requirements. Good rates and quick counter service are recurring positives, so it may suit routine personal transfers as well as salary-related business transactions.
The strongest part of the feedback is the face-to-face support. Reviewers describe staff as cooperative, calm and professional, and one customer said the team helped clarify the documents needed to collect a transfer. The security guard was also credited with helping customers file documents, which can be useful if you are unfamiliar with the process.
There is a clear caution around transfer follow-up. Some customers reported waiting several days for money to arrive, receiving little response, or being unable to reach the branch by phone. If the transfer is urgent, confirm the expected arrival time and keep your documents ready before leaving the counter.
It is also worth checking the applicable exchange rate at the time of your transaction rather than assuming it will match a previous visit. Overall, the branch has strong service feedback, but transfer timing and communication deserve extra attention.