Smooth Buying
Several buyers describe a clear, efficient purchase journey from choosing a car through finance, registration and delivery.
Al Tayer Motors, Ford Showroom Sheikh Zayed Road
Al Quoz
Al Tayer Motors’ Ford showroom and service centre in Al Quoz gives you a chance to compare a wide range of cars, arrange a test drive and handle purchase or maintenance in one place. Reviews are strongest on the sales journey, while after-sales experiences vary considerably.
Reputation Score
4.2
★★★★☆
3,789 ratings
Source: Google Maps
The Good Stuff
Car Choice
The showroom is noted for a wide range of options, including Ford models and other Al Tayer brands.
Helpful Sales
Sales advisers are often described as responsive, knowledgeable and attentive during model selection and finance discussions.
Easy Booking
One long-term Range Rover customer found service reminders and appointment booking straightforward and accommodating.
Fleet Support
The fleet section is useful for company buyers who need help with procedures and documentation.
Parking
A showroom review specifically mentions plenty of parking around the dealership.
Tips for a Better Visit
Confirm Capacity. Before booking service, ask how long the car will actually stay; one customer was told to leave it for 3–4 days despite an appointment.
Get Updates. Request a written status and next-update time, since several customers had to chase departments after promised callbacks never came.
Check Delivery. For a new-car order, confirm the delivery date and ask for updates during any waiting period.
Inspect Pickup. Check the vehicle carefully before leaving after service, particularly if washing or collection is included.
Clarify Warranty. Ask which small parts and fittings are covered before authorising work; one owner was charged separately for screws.
Check Registration. When buying an older-stock vehicle, confirm its registration date and inspection-free period, not just the purchase date.
Plan the visit
Practical details
Al Marabea' St
Al Qouz Ind.first - Al Quoz, Dubai
| Mon | 8:00 AM – 8:00 PM |
| Tue | 8:00 AM – 8:00 PM |
| Wed | 8:00 AM – 8:00 PM |
| Thu | 8:00 AM – 8:00 PM |
| Fri | 8:00 AM – 8:00 PM |
| Sat | 8:00 AM – 8:00 PM |
| Sun | 8:00 AM – 8:00 PM |
Popular Mentions
Ford Territory Titanium
This specific trim is mentioned by a buyer who praised the model review, finance discussion and attentive purchase support.
Ford Bronco
A Bronco buyer found the app appointment process easy and reported that a rear defogger cable issue was handled quickly.
Test drive
The buying experience described in one review ran from test drive through delivery without reported friction.
Pick up and delivery service
This collection-and-return option is available, though one customer reported a late return and vehicle damage.
Common Concerns
Long Waits
Service jobs can take several days, with one walk-in warranty repair taking 48 hours before diagnosis and several more days for the part and work.
Poor Updates
Multiple reviews describe unanswered calls, missed callbacks and weak coordination between service, parts and trade-in departments.
Repeat Faults
Some customers say vehicles were returned marked ready, only for the same problem to return immediately or remain unresolved.
Workmanship Concerns
A Ford Territory hybrid reportedly developed an engine oil leak after only 30 km following a service visit.
Part Delays
Parts-related repairs can involve lengthy waits; a Maserati door-handle replacement reportedly took nearly two months to arrive.
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The Bottom Line
Al Tayer Motors in Al Quoz combines a Ford showroom with service facilities, so you can browse new cars, arrange a test drive, buy a Ford Territory Titanium or Bronco, and return for scheduled maintenance. Reviews consistently describe the sales process as the smoother side of the business: buyers mention clear explanations, helpful finance support and well-managed deliveries. There is also a company fleet section for business buyers, plus parking around the showroom.
After-sales service is much less consistent. Some customers report friendly, capable help and successful fault repairs, including a Range Rover fuel-cutting issue that was eventually diagnosed and fixed. Others describe long waits, weak communication between parts and service, repeat faults after collection and difficulty obtaining courtesy cars.
One walk-in warranty case took 48 hours just to receive a diagnosis, while another owner waited weeks for a major repair. If you are booking maintenance, confirm the realistic turnaround rather than relying only on the appointment slot, and ask for written updates. Inspect the car before leaving, especially after washing or collection.
New-car buyers should also confirm delivery timing, registration details and exactly what the warranty covers. In short, the showroom is worth considering for its product choice and sales support, but the service process deserves closer questioning.