Clear updates
Some customers report prompt progress updates and timely delivery during regular servicing.
Al Tayer Motors, service center Al Garhoud
Al Garhoud
Al Tayer Motors’ Al Garhoud service center handles car maintenance and repairs, with reviews covering Ford, Lincoln, Jaguar and Land Rover vehicles. Customers mention booked servicing, recall-part work, warranty claims and a waiting area with coffee, though turnaround and follow-up can vary.
Reputation Score
4.2
★★★★☆
612 ratings
Source: Google Maps
The Good Stuff
Quick service
A Defender first service was completed and the car returned within a few hours.
Recall support
A customer said the team secured a recall part despite a shortage.
Waiting area
The center has seating and refreshments, with coffee specifically mentioned for customers waiting.
Car wash
One long-term customer appreciated receiving a clean, presentable car at collection.
App bookings
Appointments can be made through the app, which may help structure a planned visit.
Tips for a Better Visit
Confirm parts. Before travelling for recall work, confirm the part is physically available; one scheduled visit ended with it out of stock.
Get timelines. Ask for a written completion date and a backup contact, since customers report promised handovers and callbacks slipping.
Book ahead. For an urgent minor fix, call first and book ahead: an unbooked headlight repair was refused because no mechanic was available.
Clarify fees. Confirm the diagnostic fee and possible follow-up charges before authorising work; one customer paid 1,500 AED before further charges were requested.
Use the app. For routine servicing, consider making the appointment through the app rather than relying only on phone contact.
Plan the visit
Practical details
44 2nd St
Al Garhoud, Dubai
| Mon | 7:30 AM – 9:00 PM |
| Tue | 7:30 AM – 9:00 PM |
| Wed | 7:30 AM – 9:00 PM |
| Thu | 7:30 AM – 9:00 PM |
| Fri | 7:30 AM – 9:00 PM |
| Sat | Closed |
| Sun | 7:30 AM – 9:00 PM |
Popular Mentions
Ford Territory
Ford Territory owners mention both speedy servicing and a two-day diagnosis for an indicator issue.
warranty claims
Customers mention bringing warranty claims to the service team for resolution.
Common Concerns
Long delays
Reviews describe waits of nearly an hour for booked handovers and days or months for relatively small repairs.
Poor follow-up
Some customers report unanswered calls, ignored emails and promised updates that never arrived.
Parts shortages
A customer arrived for a scheduled recall appointment only to learn that the replacement part was out of stock.
Warranty disputes
One warranty case reportedly went for months without contact and involved changing explanations about coverage.
Diagnosis charges
A customer reported paying 1,500 AED for diagnosis before being asked for more money without a repair.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
1,500 AED
diagnose the problem
“I paid 1,500 AED just to diagnose the problem”Google review · December 2025
DXB
LOCAL
LOCAL
The Bottom Line
Al Tayer Motors’ Al Garhoud service center is a place to book routine maintenance and repairs for brands including Ford, Land Rover, Lincoln and Jaguar. Reviews specifically mention Ford Territory servicing, recall-part work, warranty claims and first services for a Defender. A waiting area with seating, refreshments and coffee makes shorter visits easier.
The strongest experiences are tied to organised handovers, clear explanations and regular updates. One long-term Ford customer described prompt progress updates and timely delivery over eight years, while another Defender owner received the car back within a few hours. A reviewer also said a difficult recall part was secured despite a shortage.
The car-wash team is another practical touch when collection goes well. The caution is consistency. Several customers reported hour-long handover waits, days or months of delay, unanswered calls and promises that were not followed through.
One recall appointment ended with the part out of stock after the customer had already arrived; another reviewer was quoted 1,500 AED just for diagnosis. Before travelling in, confirm parts are available, ask for a written completion date and clarify diagnostic or further-approval charges. Book ahead for non-urgent work: one reviewer said an ad hoc headlight fix was refused because no mechanic was available without a prior booking.