Fast clearance
Several customers describe shipments and vehicles clearing within the same day, sometimes followed by same-day delivery.
Alma Cargo Services | Best Logistics and Shipping Company in Dubai | Customs Clearance Agent Dubai | Freight Forwarding UAE
Al Quoz
Alma Cargo Services is a logistics and freight-forwarding company in Al Quoz handling customs clearance, imports and exports, delivery, and related cargo work. Reviews make it especially worth considering for vehicle clearance and shipments where quick clearance and responsive communication matter.
Reputation Score
4.8
★★★★★
103 ratings
Source: Google Maps
The Good Stuff
Car expertise
Reviews include same-day clearance for cars arriving at port, including luxury vehicles and more difficult cases.
Clear communication
Customers repeatedly mention quick answers, helpful explanations and an easy-to-contact team throughout the process.
Air and sea
One customer used Alma Cargo for both an air-freight pickup and a sea shipment, finding both experiences professional.
Import codes
Customers report import-code renewal completed in one working day, alongside clearance support.
Container handling
A 40ft-container customer said the team handled the process quickly and professionally with strong communication.
Reasonable charges
Multiple reviews describe the service as affordable or lower-cost compared with other clearing agents.
Registration guidance
A customer shipping cars from the US said Alma also explained the registration process and referred an insurance agent.
Tips for a Better Visit
Confirm timeline. For sea freight, get the vessel booking and shipping timeline in writing; one review describes a three-month delay.
Check codes. Importers should ask about import-code renewal; a customer reported completion in one working day.
Clarify delivery. Ask whether delivery to your home or villa is included; reviews describe goods delivered to both a house and a villa.
Inspect packing. For containers, confirm palletising and the item count before dispatch, given one report of loose boxes and missing cartons.
Plan the visit
Practical details
Oppo Al Khail Mall - Latifa Bint Hamdan St
Al Qouz Ind.first - Al Quoz, Dubai
| Mon | 7:00 AM – 8:00 PM |
| Tue | 7:00 AM – 8:00 PM |
| Wed | 7:00 AM – 8:00 PM |
| Thu | 7:00 AM – 8:00 PM |
| Fri | 7:00 AM – 8:00 PM |
| Sat | 7:00 AM – 8:00 PM |
| Sun | Closed |
Popular Mentions
Customs clearance
Customs clearance is the service mentioned most often, covering both general shipments and vehicles.
Personal effects
The reviews include clearance and villa delivery for personal effects.
Freight forwarding
Freight forwarding is specifically mentioned as a useful service for cargo and relocation needs.
Common Concerns
Shipping delays
One customer reported a vessel booking delay of about three months, with some goods arriving loose and boxes missing.
Missing boxes
The same review reported receiving goods outside the pallet with missing boxes after the delayed shipment arrived.
Poor updates
A negative review described inadequate communication and disputed explanations during the delayed shipment.
DXB
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The Bottom Line
Alma Cargo Services is a freight-forwarding and customs-clearance company in Al Quoz. Customers use it for importing and exporting shipments, clearing vehicles, arranging delivery, and renewing import codes. The strongest pattern in the reviews is speed: several people describe clearance within a day, with goods or cars delivered on the same day.
Vehicle clearance is a particularly common use case. Reviews cover cars arriving from the port, a vehicle shipped from Russia, and luxury models including Lamborghini, Rolls-Royce and Bentley. For cargo, customers mention air-freight pickup, sea freight, a 40ft container, personal effects and shipments from China and the US.
Storage and import-code renewal are also mentioned, including one reported one-working-day renewal. Communication is another consistent positive. Customers describe quick answers, helpful explanations and support through registration.
Pricing is repeatedly described as reasonable or lower than competing agents, although the reviews do not provide actual fees. There is one substantial caution: a 2021 reviewer reported a three-month shipping delay, poor communication, loose boxes and missing cartons. If you are booking sea freight or a container, confirm the vessel, timing, packing and inventory in writing before proceeding.