Fast clearance
A customer says their vehicle was cleared fast, with strong communication throughout the process.
Interlink Freight Agency Customs Broker – Seaport & Airport Customs Clearance | Import & Export Clearing Agents Dubai
Al Garhoud
Interlink Freight Agency is a customs broker in Al Garhoud handling import and export clearance, freight coordination and delivery. Reviews point to useful support with vehicle clearance and container shipments, with customers especially noting prompt communication, careful handling of details and help keeping cargo moving on schedule.
Reputation Score
4.9
★★★★★
177 ratings
Source: Google Maps
The Good Stuff
Container support
The team handled a 40ft container quickly and efficiently, with excellent communication.
Detailed handling
Customers describe meticulous attention to detail and updates throughout the shipment process.
Responsive team
Long-term customers say staff remain available and responsive for ongoing cargo requirements.
Schedule keeping
A freight customer specifically praised the team's ability to meet logistic schedules.
Personal service
One new customer found the service more prompt, efficient and personalised than larger forwarding companies.
Problem solving
Repeat users describe the agency as fast and effective at solving import-related problems.
Tips for a Better Visit
Confirm cancellations. Before signing up, ask for the exact Delivery Order cancellation steps and escalation contact in writing.
Share schedules. Give the team your required delivery timing early; customers specifically value their ability to meet logistic schedules.
Request updates. For a shipment, ask how progress updates will be shared; one customer received updates throughout the process.
Clarify cargo. If you are moving a vehicle or container, confirm the clearance and delivery scope upfront, as both services appear in customer accounts.
Plan the visit
Practical details
Dubai International Airport, Cargo Village - Launch Pad Entry (For Visitors - CMT 1070 - near Dubai Customs Cargo Mega Terminal
Dubai Int'l Airport, Dubai
| Mon | 8:30 AM – 7:30 PM |
| Tue | 8:30 AM – 7:30 PM |
| Wed | 8:30 AM – 7:30 PM |
| Thu | 8:30 AM – 7:30 PM |
| Fri | 8:30 AM – 7:30 PM |
| Sat | 9:30 AM – 5:00 PM |
| Sun | Closed |
Common Concerns
Cancellation issue
One customer reported unclear Delivery Order cancellation steps, blocked WhatsApp contact and two lost days resolving the matter.
Escalation difficulty
A customer said a manager's contact was not provided and calls were avoided during a disputed cancellation.
DXB
LOCAL
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The Bottom Line
Interlink Freight Agency is a customs broker in Al Garhoud for businesses and individuals arranging imports, exports and freight movements. Customer reviews specifically mention vehicle clearance, 40ft container handling, cargo clearance and delivery, and support with import processes. That makes it a practical contact when the paperwork and port coordination matter as much as the shipment itself.
The strongest pattern is responsive, detail-focused communication. Customers describe quick replies, updates throughout the process and staff who stay available for cargo requirements. One new customer compared the service favourably with larger forwarding companies, calling it prompt, efficient and personalised.
Another credited the team with meeting logistic schedules, while a vehicle customer reported fast clearance with good communication. There is one important caution. A detailed November 2025 review describes a difficult Delivery Order cancellation: unclear next steps, blocked WhatsApp contact, no manager contact supplied and two days lost while the shipment remained held under a Dubai Trade pending application.
That account conflicts with the otherwise positive communication feedback, so clarify cancellation procedures, escalation contacts and any refund-related dependencies before proceeding. For routine import or export work, the reviews suggest a hands-on broker that can keep closely managed shipments moving, but documentation and exit terms are worth confirming at the start.
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