Visa Extension
A Malaysian tourist visa extension was completed in about 15 minutes, according to one detailed review.
AMER CENTER 24 hours امر سنتر 24 ساعة مطار دبي صالة 3
Al Garhoud
AMER CENTER 24 hours in Al Garhoud is a typing and government-transaction centre at Dubai Airport Terminal 3. Reviews highlight visa extensions and UAE ID paperwork, with some customers valuing the late-night opening and quick processing.
Reputation Score
3.7
★★★★☆
132 ratings
Source: Google Maps
The Good Stuff
Fast Paperwork
One customer received a visa and UAE ID for a husband in three days, with the plastic card arriving in six days.
Late Hours
The 24-hour opening is useful for airport-based or late-night errands; one review praised the team’s professionalism late at night.
Clear Advice
A customer specifically praised the clear communication and explanation of everything needed to complete the process.
Government Transactions
Reviews describe the centre as a place for handling government transactions, including visa-related paperwork.
Helpful Staff
Several reviews describe staff as friendly, polite, cooperative and helpful during procedures.
Tips for a Better Visit
Allow Time. Build in extra time rather than assuming a quick visit; one review reports a two-hour wait with one counter serving ten customers.
Check Details. Review every application and report before leaving, since a customer received a report with missing travel details and the wrong company name.
Confirm Fees. Ask for the exact service fee before paying and keep the receipt; one customer says they were charged 200 AED instead of 100.
Compare Centres. For non-urgent paperwork, compare the quoted fee and service availability with another centre; one reviewer completed the same service at Al Manara for less.
Confirm Branch. If you need a follow-up such as a security-deposit refund, confirm which operating company or branch handles it before visiting.
Try Late Hours. The 24-hour schedule may help with urgent late-night needs, although service quality at night has also received criticism.
Plan the visit
Practical details
دبى Dubai مطار دبى 3 Erport terminal 3، القادمون بوابه 1
Dubai Int'l Airport, Dubai
| Mon | 12:00 AM – 5:00 PM |
| Tue | 2:00 AM – 5:00 PM |
| Wed | 9:00 AM – 5:00 PM |
| Thu | 9:00 AM – 5:00 PM |
| Fri | 9:00 AM – 5:00 PM |
| Sat | 9:00 AM – 4:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Malaysian on arrival Visa
A review discusses extending a Malaysian on-arrival visa for up to 30 days plus a 10-day grace period.
Emirates ID application
Emirates ID applications are mentioned, though one customer reported rejection after the details were not checked properly.
Exit and entry report
The centre was asked to provide an exit-and-entry travel report, although the reviewer said the first report was incorrect.
Common Concerns
Long Queues
Waiting times can be substantial: one customer reported two hours with only one counter serving ten people.
Wrong Information
Reviews include complaints about incorrect guidance, including a wrongly prepared travel report and services that did not work.
Higher Charges
One customer felt the centre’s service charges were quite high compared with other options.
Inconsistent Service
Customer experiences vary sharply, with reports of rude or uninterested counter staff alongside positive accounts.
Refund Issues
A detailed complaint describes a disputed service fee, an unsubmitted Emirates ID application and delays in receiving a promised refund.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
200 AED
service fee
“• You charged us 200 AED instead of 100 for the service fee – only after arguing with your supervisor did we get the refund”Google review · April 2025
DXB
LOCAL
LOCAL
The Bottom Line
AMER CENTER 24 hours at Dubai Airport Terminal 3 in Al Garhoud handles typing and government transactions, with reviews specifically mentioning tourist visa extensions, visa applications and Emirates ID paperwork. It is worth considering when timing matters: one Malaysian visa-extension visit reportedly took only 15 minutes, while another customer received a visa and UAE ID for a husband in three days and the plastic card in six days. The centre is open around the clock, which is useful for airport arrivals and urgent paperwork outside normal office hours.
Several customers describe the staff as friendly, polite and helpful, and one review praises clear advice about the documents required. That said, the experience is not consistent. Other visitors report rude or uninterested counter staff, poor explanations and incorrect paperwork.
Plan for delays rather than assuming the quick turnaround is typical. One customer waited two hours while a single counter served ten people. Check every detail on applications and reports before leaving, ask for the full fee in advance, and keep proof of payment.
Charges have been criticised as high, and one reviewer said the same service worked at Al Manara for less. Follow-up can also be complicated because different companies reportedly rotate at Terminal 3.