Smooth trips
A UK holiday was arranged with stays, city tours, a personal guide and smooth visa processing.
Apollo Times Travel & Tourism
Al Karama
Apollo Times Travel & Tourism is a tour agency in Al Karama offering holiday packages, visa processing and travel arrangements. Reviews describe well-organised trips to places such as Wayanad and the UK, though package terms and voucher conditions need careful checking.
Reputation Score
4.5
★★★★★
1,250 ratings
Source: Google Maps
The Good Stuff
Lake-view stay
A Wayanad package included three nights near Karapuzha Dam, with an enjoyable lake-view stay.
Tailored budgets
One reviewer said the agency offered to tailor-make packages around their budget and finances.
Planned itineraries
A three-day Azerbaijan itinerary included transport, food and visits around Baku, Gabala and Shimal.
Tips for a Better Visit
Read terms. Read the contract before paying; check hotel grades, blackout dates, refund rules and voucher limits in writing.
Allow time. Do not assume a short gift-collection visit: one presentation lasted three hours and pushed for an immediate decision.
Check fees. Ask whether a supposedly free stay has taxes or other charges; one voucher required USD 100 to use.
Confirm dates. Get requested travel dates confirmed before paying, since one customer was repeatedly asked to change planned dates.
Verify vouchers. Check each voucher's age limits and conditions immediately; one family found a dhow-cruise voucher covered children under three only.
Plan the visit
Practical details
near post office
Al Karama, Dubai
Popular Mentions
Dhow Cruise Dinner
Some customers reported receiving or attempting to use complimentary Dhow Cruise Dinner vouchers.
Desert safari
The Desert safari appeared in several promotional vouchers, although customers reported delays or that it had been stopped.
Common Concerns
Refund delays
Several customers report prolonged refund follow-ups, including cancelled packages where promised reimbursement did not arrive.
Voucher access
Complimentary vouchers were repeatedly reported as unavailable, delayed or followed by unanswered emails.
Sales pressure
Multiple reviews describe presentations lasting one to three hours and pressure to purchase immediately.
Booking limits
Customers report blackout periods, full packages and changing date requirements that made holiday planning difficult.
Hotel mismatch
One customer felt the hotel choices often fell short of the expectations created during the sales presentation.
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The Bottom Line
Apollo Times Travel & Tourism in Al Karama presents holiday packages and can arrange international trips, visas and tours. Reviews include a smooth UK holiday with hotels, city tours and a personal guide, plus a Wayanad stay near Karapuzha Dam with a lake view. An Azerbaijan itinerary was also planned with transport, food and three days of sightseeing.
The experience is not consistent. Some customers describe helpful explanations, budget-conscious package planning and successful complimentary trips to Singapore or the UK. Others report that promised vouchers were difficult to redeem, with months of waiting, full slots and unanswered emails.
A few say refunds remained unresolved after cancellation, including an Umrah advance and cancelled travel packages. The sales process deserves particular caution. Several reviewers were invited to collect gifts but then sat through presentations lasting one to three hours, sometimes with pressure to decide immediately.
Voucher wording also mattered: a “free” two-day stay reportedly required USD 100, while other vouchers carried taxes, age restrictions or limited availability. Before paying, read the contract and get hotel standards, blackout dates, booking deadlines, refund terms and every fee in writing. Confirm travel dates and voucher eligibility directly, rather than relying on the presentation alone.