Insurance Help
Staff have gone as far as making repeated insurance calls to secure medicine approval.
APOTEC PHARMACY OUD METHA
Oud Metha
APOTEC Pharmacy Oud Metha is a neighbourhood pharmacy for prescription and over-the-counter medicines, supplements, and everyday health needs. Customers particularly value the knowledgeable guidance in-store and the option to order medicines through WhatsApp for delivery.
Reputation Score
4.9
★★★★★
211 ratings
Source: Google Maps
The Good Stuff
Health Advice
Customers describe the pharmacist as knowledgeable and willing to give thoughtful advice about treatments.
Reliable Stock
Reviews mention a well-stocked, organised pharmacy that often has the medicines customers need.
Fast Delivery
Several customers praise delivery speed, including particularly quick service for emergency needs.
WhatsApp Orders
WhatsApp consultation and ordering are useful for questions about treatments or arranging medicine without an in-person visit.
Card Payment
Customers appreciate being able to pay by card when the medicine is delivered.
Product Range
Reviews mention a broad selection, including supplements and products available under one roof.
Tips for a Better Visit
Confirm Timing. If ordering delivery, confirm the estimated arrival time and follow up promptly if it slips; one order ran well past its quoted time.
Try WhatsApp. Use WhatsApp for consultation or questions about treatment; a repeat customer found responses quick and patient.
Ask Insurance. For prescription purchases, ask the team to check your insurance approval before giving up on a medicine.
Request Delivery. If visiting is difficult, ask about home delivery; customers say it has helped with medicine orders and emergencies.
Pay By Card. When arranging delivery, ask whether card payment at the door is available for your order.
Plan the visit
Practical details
Ground Floor, Reem 4 Building, Beside Roda Links Hotel - 10th St
Oud Metha, Dubai
| Mon | 8:00 AM – 3:00 AM |
| Tue | 8:00 AM – 3:00 AM |
| Wed | 8:00 AM – 3:00 AM |
| Thu | 8:00 AM – 3:00 AM |
| Fri | 8:00 AM – 3:00 AM |
| Sat | 8:00 AM – 3:00 AM |
| Sun | 8:00 AM – 3:00 AM |
Popular Mentions
Home delivery service
Home delivery is repeatedly mentioned as a useful way to receive medicines without visiting the pharmacy.
Free delivery
One customer specifically appreciated free delivery alongside the pharmacy’s service.
major insurance
Reviews mention that the pharmacy accepts major insurance providers.
Common Concerns
Delivery Delay
One customer reported waiting from 10:18 to 12:45 for an order without receiving a reply.
Phone Distraction
One review says an attendant was regularly talking on the phone during service, which felt unprofessional.
DXB
LOCAL
LOCAL
The Bottom Line
APOTEC Pharmacy Oud Metha is a practical local option for prescription medicines, over-the-counter products, and supplements. Reviews repeatedly point to pharmacists who explain treatments carefully, help locate required products, and give useful health advice rather than simply handing over a box. The pharmacy is also described as clean, organised, and well stocked.
Remote ordering is a major part of the experience. You can use WhatsApp for consultation or orders, arrange home delivery, and pay by card on delivery. Several customers mention quick delivery, including one long-term customer who found it especially fast in an emergency.
Free delivery is also mentioned in the reviews, though it is worth confirming the current terms when ordering. Insurance support can be unusually hands-on: one customer said the team called the insurer five times to get a medicine approved. Customers also mention a broad supplement selection, competitive prices for over-the-counter medicines, and acceptance of major insurance providers.
There is one important caveat. A delivery customer reported a substantial delay and no response by phone or WhatsApp, while another felt an attendant’s phone conversations came across as unprofessional. For delivery, confirm the ETA and follow up if the quoted time passes.