Quick renewals
One customer renewed car insurance in under an hour, even after contacting the company at 4:15 pm.
Arabia Insurance Co. SAL, Dubai
Deira
Arabia Insurance Co. SAL is an insurance company in Deira, with reviews especially focused on car insurance renewals and customer support. Customers describe smooth, quick arrangements in some cases, while accident claims and repair approvals can take considerably longer.
Reputation Score
3.5
★★★★☆
122 ratings
Source: Google Maps
The Good Stuff
Clear explanations
Reviews describe staff explaining insurance arrangements clearly and answering questions patiently.
Helpful reminders
A customer received an unsolicited quotation and an expiry reminder before renewing car insurance.
Responsive service
Several reviews praise prompt responses and efficient handling, particularly for straightforward arrangements and renewals.
Competitive premiums
Customers mention competitive pricing for car insurance and malpractice insurance.
Travel cover
One review describes help arranging travel insurance for an unusual case, including support if problems arose during check-in.
Organized handling
A customer found the team respectful, organized, easy to communicate with, and attentive to small details.
Tips for a Better Visit
Clarify claims. Before buying car cover, ask how accident approvals, inspections, garages, and response channels work; claim reviews report long waits.
Confirm garage choice. Ask whether you can choose your own garage, since one customer said repair was forced through the insurer’s garage.
Keep records. Keep written copies of reports, registration details, requests, and follow-ups because one claimant described repeated document requests and unclear updates.
Renew early. Start a renewal before expiry if possible; one customer benefited from receiving an advance reminder and quotation.
Plan the visit
Practical details
Green Tower - Dubai - Baniyas Street - Street # 17 9th and 10th Floor
Riggat Al Buteen, Dubai
| Mon | 8:00 AM – 5:00 PM |
| Tue | 8:00 AM – 5:00 PM |
| Wed | 8:00 AM – 5:00 PM |
| Thu | 8:00 AM – 5:00 PM |
| Fri | 8:00 AM – 5:00 PM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
Slow repairs
Accident repairs reportedly took almost two months, although the actual repair work took only two days.
Claim delays
One claimant said an inspector did not come or inspect the vehicle for ten days, with no answers during the wait.
Unanswered calls
Some customers report difficulty reaching the company during accident claims, including unanswered calls and landlines.
Garage restrictions
Customers say they were directed or forced to use assigned garages rather than choosing their own repairer.
DXB
LOCAL
LOCAL
The Bottom Line
Arabia Insurance Co. SAL in Deira is mainly discussed as a provider for car insurance, including renewals, full coverage, and accident-related repairs. Reviews also mention travel insurance for an unusual case and malpractice insurance.
Straightforward renewals can be impressively quick: one customer completed theirs in under an hour after contacting the company at 4:15 pm, while another received an expiry reminder and quotation before asking. Customer support is the dividing line. Several reviewers describe clear explanations, responsive communication, organized work, and helpful treatment during purchases or renewals.
Others report a very different experience once a claim begins. Accident approvals, inspections, and garage coordination are recurring concerns, with examples of a ten-day wait for an inspector, almost a week for approval, and nearly two months before a car was repaired even though the physical work took two days. If you are considering a policy, ask exactly how claims are submitted, which garage you must use, whether you can choose your own repairer, and what replacement-car or compensation benefits actually mean.
Keep every report and follow-up in writing. The reviews suggest the company can be efficient for renewals, but claim handling deserves careful checking before you commit.