Clinical care
Doctors are described as attentive, clear in their explanations and reassuring during consultations.
Aster Medical Centre, Abu Hail
Hor Al Anz
Aster Medical Centre is a neighbourhood medical centre in Hor Al Anz where visitors can arrange consultations, blood tests and imaging. Reviews highlight its in-house X-Ray equipment, attentive clinical explanations and, in some visits, a smooth and quick process.
Reputation Score
4.6
★★★★★
2,000 ratings
Source: Google Maps
The Good Stuff
Gentle blood tests
Several reviews describe blood tests as careful, quick and comfortable, including for patients uneasy about needles.
In-house imaging
The Abu Hail branch is specifically noted for ENT care with in-house X-Ray equipment.
Helpful reception
Some reception visits stand out for patient guidance, clear communication and practical help during consultations.
Insurance follow-up
One patient reported proactive follow-up that helped secure medication approvals before their existing supply ran out.
No-insurance option
A review mentions a Privilege Card offering a 25% discount to a patient without insurance.
Clean facility
Multiple reviews describe the facility as clean, organised and well maintained.
Tips for a Better Visit
Allow time. Build in extra time even with an appointment; one visitor waited over two hours without a clear explanation.
Confirm timing. Ask for the estimated wait for your doctor, since one general check-up reportedly took over 40 minutes for one patient.
Check priority. When booking, ask how appointments and walk-ins are handled so your slot is not shared with walk-in patients.
Verify approvals. For prescriptions, check insurance approval early and ask how rejected medication requests will be followed up.
Ask discounts. If you do not have insurance, ask whether the Privilege Card is available; one review says it offered 25% off.
Check parking. If driving, note that a review describes ample RTA parking adjacent to the clinic.
Plan the visit
Practical details
Ground Floor، Sheikh Suhail Building
Hor Al Anz East - Deira, Dubai
| Mon | 8:00 AM – 10:00 PM |
| Tue | 8:00 AM – 10:00 PM |
| Wed | 8:00 AM – 10:00 PM |
| Thu | 8:00 AM – 10:00 PM |
| Fri | 8:00 AM – 10:00 PM |
| Sat | 8:00 AM – 10:00 PM |
| Sun | 8:00 AM – 10:00 PM |
Popular Mentions
Physiotherapy and MRI
One review describes physiotherapy and MRI guidance for tennis elbow pain.
Maternity care
A reviewer says the gynecology service is used for regular maternity care.
Common Concerns
Long waits
Some patients waited more than two hours, including after booking an appointment.
Appointment issues
Reviews describe inaccurate scheduling and walk-in patients being seen during booked slots.
Pharmacy delays
One pharmacy visit involved nearly two hours of waiting before an insurance rejection was communicated.
Reception inconsistency
A few reviews report rude, sarcastic or unclear communication at reception.
Staffing pressure
One morning review said a single nurse appeared to handle clinical, billing and administrative tasks at once.
DXB
LOCAL
LOCAL
The Bottom Line
Aster Medical Centre in Hor Al Anz is used for everyday consultations, blood tests, imaging and women’s health appointments. Reviews are especially useful for people considering a blood test, ENT consultation with in-house X-Ray equipment, gynecology care or physiotherapy and MRI guidance. Several patients say doctors explain things clearly and help them feel comfortable, while nurses are often praised for gentle blood draws and ECGs.
The experience at reception is mixed. Many reviews describe friendly, patient guidance, but others report rude or unclear communication. The clinic itself is described as clean and well maintained in several accounts, although one visitor felt cleanliness had slipped.
Timing is the main practical caution. Patients have reported waits of more than 30 minutes early in the morning and more than two hours despite booking. Another review says walk-ins were seen during an appointment slot, so confirm how your booking will be handled and ask for an estimated wait.
If you are visiting the pharmacy, check insurance approval early; one customer spent nearly two hours waiting for a rejected medication. Uninsured visitors can also ask about the Privilege Card, which one review says offered a 25% discount.