Clear explanations
Several reviews say doctors took time to explain diagnoses, treatment and next steps clearly, helping patients feel listened to.
Aster Clinic, Hor Al Anz
Hor Al Anz
A medical clinic in Hor Al Anz for consultations and check-ups, with reviews also mentioning help securing MRI approval and visits to the nearby Aster Pharmacy Hor Al Anz. Patients often appreciate the clear explanations, caring nurses and clean, organised setting.
Reputation Score
4.7
★★★★★
951 ratings
Source: Google Maps
The Good Stuff
Nursing care
Nursing staff are often described as kind, patient and supportive, including during procedures.
Clean clinic
A visitor described the clinic as clean and well organised, with a smooth journey from registration to consultation.
Insurance help
One review says staff phoned the insurer and secured MRI approval after it was initially unavailable.
Gentle injection
A patient specifically praised the injection procedure for causing minimal pain.
Helpful reception
Although reception feedback is mixed, some visitors found the front desk welcoming and cooperative.
Tips for a Better Visit
Allow time. Avoid tight schedules and, if possible, visit off-peak; one patient waited over two hours for a simple check-up.
Confirm hours. Confirm opening hours before an early visit; one reviewer arrived on time and waited more than 45 minutes outside.
Check registration. Call ahead or ask reception about same-day registration, as one patient was told the doctor already had five patients.
Ask about insurance. Bring your insurance details and ask whether the clinic can contact the insurer directly for approval.
Plan follow-up. Do not assume an appointment guarantees an on-time consultation; leave room for delays when planning your visit.
Plan the visit
Practical details
Al Shaab Colony - opp. Talal Super Market
Hor Al Anz - Deira, Dubai
| Mon | 7:00 AM – 11:00 PM |
| Tue | 7:00 AM – 11:00 PM |
| Wed | 7:00 AM – 11:00 PM |
| Thu | 7:00 AM – 11:00 PM |
| Fri | 7:00 AM – 11:00 PM |
| Sat | 7:00 AM – 11:00 PM |
| Sun | 7:00 AM – 11:00 PM |
Common Concerns
Long waits
Waiting times can be substantial: one visitor waited over two hours for a simple check-up.
Slow reception
A recent review describes slow front-desk service and unclear communication during a husband’s visit.
Opening delay
One visitor arrived at the stated opening time and found the clinic closed for more than 45 minutes.
Registration limits
A patient was turned away from registration because the doctor already had five patients, despite the branch still being open.
Phone access
An older review reported that calls were answered only about 30% of the time and appointments did not guarantee timely consultation.
DXB
LOCAL
LOCAL
The Bottom Line
Aster Clinic, Hor Al Anz is a neighbourhood medical clinic for consultations and check-ups. Reviews also mention visits to Aster Pharmacy Hor Al Anz, help with MRI approval, and an injection procedure described as causing minimal pain. The strongest pattern is attentive clinical care: patients say doctors explain things clearly, while nurses are often described as kind, patient and supportive.
The clinic is also praised for being clean and well organised. One visitor said the journey from registration to consultation was smooth, and another reported that staff contacted the insurer by phone and secured MRI approval. Those details could matter if you need help navigating a treatment-related admin step rather than simply seeing a doctor.
The main drawback is consistency at the front desk and in waiting times. Reviews range from welcoming reception service to complaints about rude behaviour, poor coordination and unclear communication. Waiting reports include more than 40 minutes before basic vitals, over two hours for a check-up and a visit lasting from 8:00 PM until nearly 11:00 PM.
Confirm opening hours and registration availability before setting out, especially for an early or time-sensitive visit. If you have an appointment, still allow extra time and ask how the queue is moving when you arrive.