Medication guidance
A pharmacist took time to explain the medication fully and answer every question.
Aster Pharmacy - Al Muteena, Deira, next to Aster Clinic (123)
Al Muteena
Aster Pharmacy in Al Muteena is a pharmacy for medicines, baby care and everyday wellness essentials. Reviews point to helpful prescription guidance and, when it works smoothly, quick prescription filling; customers also use its insurance processing and delivery services, though delivery reliability and busy-period waits deserve attention.
Reputation Score
4.8
★★★★★
2,542 ratings
Source: Google Maps
The Good Stuff
Quick filling
One customer says prescriptions are usually filled within 10–15 minutes.
Clear assistance
Staff helped a customer complete the pharmacy and clinic process, making the visit easier.
Clean layout
A review describes the pharmacy as clean, well-organized, and fast when service is running smoothly.
Stock support
When an item was unavailable, staff contacted another pharmacy and arranged delivery for the following day.
Welcoming service
Customers mention friendly, accommodating treatment from the wider team, including the security guard.
Tips for a Better Visit
Allow time. If collecting medicine in person, allow extra time: one review records a wait of more than 40 minutes.
Check stock. Ask whether every prescribed item is available before waiting; one customer was told only later that medicines were unavailable.
Confirm delivery. If ordering urgently, confirm the delivery status directly rather than relying only on the app's 60–90-minute estimate.
Try the app. For prescription orders, consider the MYASTER APP, which a reviewer suggested for delivery or location-based collection.
Check totals. Compare the shelf label with the checkout total before paying, since one review reports AED 38 becoming AED 45.
Plan the visit
Practical details
Shop No. 3 - Al Ghurair Real Estate Building - Al Mateena St
Al Muteena - Deira, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
insurance
Insurance processing is part of the pharmacy visit, although one review says approval and fulfilment can be slow.
home delivery
Home delivery is available as an option, but several reviews report delayed fulfilment or weak status updates.
medicine collection
Customers can collect medicine in the pharmacy, though one collection took more than 40 minutes.
MYASTER APP
A reviewer suggests using the MYASTER APP to choose delivery or a pharmacy location for collection.
Common Concerns
Delivery delays
Online prescription delivery was reported more than 14 hours late despite an advertised 60–90-minute window.
Long waits
Medicine collection took more than 40 minutes for one customer.
Queue issues
Several reviews describe nearly hour-long waits to submit prescriptions and an inconsistent queue process.
Price mismatch
A customer saw bottles labelled AED 38 but was charged AED 45 at the counter.
Poor updates
Home-delivery customers reported repeated calls without a promised callback or clear status update.
DXB
LOCAL
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The Bottom Line
Aster Pharmacy in Al Muteena handles prescription filling, medicine collection, insurance processing and home delivery, alongside everyday pharmacy essentials such as baby-care products. The strongest reviews describe staff who explain medication carefully, help with clinic-related procedures and make prescription processing straightforward. One customer says routine prescription filling took no more than 10–15 minutes.
The in-store experience is not consistently quick. A customer waited more than 40 minutes to collect medicine, while another described nearly an hour just to submit prescriptions during a crowded period. Reviews also raise concerns about queue management and delays after insurance approval, so allow extra time if you are unwell or visiting for an urgent prescription.
Delivery is the biggest caution. Customers reported orders arriving more than 14 hours after an advertised 60–90-minute window, as well as missed callbacks and next-day delays. If you need medicine urgently, confirm availability and delivery status directly; asking about collection may be safer.
It is also worth checking the final total against the shelf label, after one customer reported bottles marked AED 38 being charged at AED 45.