Prescription Help
Staff help with prescription filling and explain medication clearly, including guidance on health conditions.
Hor Al Anz
Aster Pharmacy - Hor Al Anz (144) is a neighbourhood pharmacy for filling prescriptions and getting clear medication guidance. Reviews also point to useful help with insurance approvals, out-of-stock orders and delivery when available.
Source: Google Maps
Staff help with prescription filling and explain medication clearly, including guidance on health conditions.
Customers report help resolving rejected medication approvals and handling insurance-related prescription issues.
Delivery is mentioned for arranged orders and as an added convenience after prescription processing.
The pharmacy can arrange an order for an out-of-stock medicine, with one review also mentioning free delivery.
Reviewers say staff take time to explain medicines and make sure customers understand their treatment.
Several recent visits were described as fast, including one with no waiting time.
A review specifically mentions a good selection of over-the-counter products.
Ask About Approval. If your medicine is rejected, ask whether the pharmacy can help obtain insurance approval.
Check Availability. If an item is unavailable, ask whether staff can arrange the order and delivery.
Choose Timing. Because one visit involved a long wait, try visiting outside busy periods if your schedule is flexible.
Request Guidance. Ask the pharmacist to explain how to use your medication if you need clarification.
Check Rewards. Ask about current rewards or promotions; one customer reported receiving a 5 AED reward.
Plan the visit
| Mon | 8:00 AM – 1:00 AM |
| Tue | 8:00 AM – 1:00 AM |
| Wed | 8:00 AM – 1:00 AM |
| Thu | 8:00 AM – 1:00 AM |
| Fri | 8:00 AM – 1:00 AM |
| Sat | 8:00 AM – 1:00 AM |
| Sun | 8:00 AM – 1:00 AM |
Waiting times can vary: one April 2026 visit was described as involving too much waiting.
An older review reported more than two hours of waiting while only one staff member managed patients.
The Bottom Line
Aster Pharmacy - Hor Al Anz (144) is a practical stop for filling prescriptions, getting medication guidance, and sorting out insurance hurdles. Reviews describe pharmacists taking time to explain medicines clearly, while one customer specifically praised help with a rejected medicine approval. Convenience is a real theme.
Customers mention quick prescription processing, delivery services, and help arranging an order when an item was out of stock; one review says that order also came with free delivery. The pharmacy is also described as clean and organised, with a good selection of over-the-counter products. The business description adds baby care, cosmetics, FMCG, and personal and homecare items, though customer reviews focus more heavily on prescriptions and advice.
Staff manners are one of the strongest consistent points: visitors describe polite, friendly, patient and welcoming service, including a nurse praised for kind, professional handling. Service speed is not completely predictable, however. Several recent reviews report quick service or no waiting, but another April 2026 visit involved too much waiting, and an older review says one customer waited more than two hours when only one staff member was managing patients.
If timing matters, consider going outside busy periods; ask about insurance approval, out-of-stock ordering, delivery, and current rewards before leaving.