Prescription help
Pharmacists have been praised for explaining complicated prescriptions clearly and helping customers get the right medication.
Aster Pharmacy - Nesto Hypermarket, Al Mina, Dubai (117)
Bur Dubai
Inside Nesto Hypermarket in Bur Dubai, Aster Pharmacy is a convenient stop for medicines and healthcare essentials. Reviews point to clear prescription guidance, help finding alternatives when an item is unavailable, and the option to send a prescription via WhatsApp for delivery.
Reputation Score
4.9
★★★★★
327 ratings
Source: Google Maps
The Good Stuff
Branch checks
When a requested medicine was unavailable, the team checked other branches instead of leaving the customer without options.
Insurance alternative
A pharmacist helped replace an expensive, insurance-rejected nebulizer machine with a lower-value option that was approved.
WhatsApp orders
Customers can WhatsApp a prescription and arrange to receive the medicines, making repeat orders easier.
Fast delivery
One customer specifically praised the delivery speed as well as the service.
Clean pharmacy
A customer described the pharmacy as neat and clean, alongside noting courteous and knowledgeable staff.
Tips for a Better Visit
Try WhatsApp. If you cannot visit, ask whether you can WhatsApp your prescription and have the medicines delivered.
Ask alternatives. If insurance rejects an expensive item, ask whether a lower-value alternative can be submitted for approval.
Check branches. If your medicine is unavailable, ask the team to check other branches before giving up on the prescription.
Confirm hours. Check the current opening hours before making an early visit, as one customer found the listed time inaccurate.
Plan the visit
Practical details
Al Melaheyah Plaza Building , Nesto Hypermarket
Madinat Dubai Al Melaheyah - Al Mina, Dubai
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:30 AM |
| Sat | 8:00 AM – 12:30 AM |
| Sun | 8:00 AM – 12:30 AM |
Popular Mentions
Home delivery
Customers mention ordering from the pharmacy and having medicines or other items delivered.
Supplements
A customer received an easy-to-understand explanation of supplements before buying.
Medical equipment
Medical equipment is among the products specifically mentioned as available at the branch.
Common Concerns
Hour mismatch
One customer found the pharmacy closed at 8:07am even though Google showed it as open.
Bad visit
One dated review gives an unelaborated report of very bad service.
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The Bottom Line
Inside Nesto Hypermarket in Bur Dubai, Aster Pharmacy is a practical stop for medicines, prescriptions, supplements and medical equipment. The useful difference, according to customers, is the amount of help at the counter: pharmacists explain what you are buying clearly, rather than simply handing over a box. One review describes a complicated prescription being explained carefully so the customer understood the right medication.
Availability help is another strength. When a requested medicine was out of stock, the team checked other branches. In a separate case, a prescribed nebulizer machine was rejected by insurance because it was expensive; the pharmacist tried a lower-value alternative, which was approved.
Those are concrete examples of problem-solving, not just friendly service. If you cannot get there, a review says you can WhatsApp a prescription and receive medicines by home delivery, and another mentions fast delivery. A customer also describes the pharmacy as neat and clean.
Do check opening hours before an early visit: one review found it closed at 8:07am despite Google showing it open. Most feedback is positive, but one dated review simply reports very bad service, so experiences may not be perfectly consistent.