Medicine availability
Required medicines are often available, and staff may arrange an unavailable item soon.
Aster Pharmacy - Healthcare Hypermarket, opp. Aster Hospital Mankhool
Bur Dubai
This Bur Dubai pharmacy is a healthcare hypermarket where you can pick up prescription medicines, vitamins and supplements, with staff often taking time to explain usage and alternatives. Home delivery is available, and reviews also mention quick arrangements when a required medicine is not immediately in stock.
Reputation Score
4.7
★★★★★
298 ratings
Source: Google Maps
The Good Stuff
Broad range
Reviews highlight a wide assortment of medicines, wellness products and everyday essentials.
Helpful delivery
One customer reported that medicine ordered for a three-year-old was delivered on time and with care.
Branch coordination
Staff have helped contact another branch to source the exact medicine required.
Approachable team
Several reviews describe the pharmacy team as welcoming and easy to approach for assistance.
Tips for a Better Visit
Confirm substitutions. Ask before accepting a generic replacement; one customer says prescribed medicines were changed without permission.
Allow extra time. For prescriptions, build in waiting time: one review reports a 45-minute wait despite the pharmacy not being crowded.
Verify delivery. If ordering delivery, confirm the timing and follow up promptly; reviews describe delays beyond the promised window.
Check stock options. If an item is unavailable, ask whether another branch can supply it; this worked for one exact-medicine request.
Plan the visit
Practical details
Opposite Aster Hospital, Al Raffa C Building, Mankhool
Bur Dubai, Dubai
| Mon | 8:00 AM – 2:00 AM |
| Tue | 8:00 AM – 2:00 AM |
| Wed | 8:00 AM – 2:00 AM |
| Thu | 8:00 AM – 2:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 2:00 AM |
| Sun | 8:00 AM – 2:00 AM |
Popular Mentions
Multivitamins
A customer received advice on multivitamins and began taking them daily.
Supplements
The pharmacy is mentioned as a place to shop for supplements, with staff helping customers choose what they need.
Home delivery services
Reviews mention home delivery for medicines, including a suggestion to deliver an order to a hotel.
Eye drop
An eye drop was ordered for delivery after it was unavailable in stock, though the review reports a delay.
Common Concerns
Long waits
A customer waited 45 minutes for the pharmacy to call their prescription number despite the branch not being crowded.
Generic substitutions
One review says prescribed medicines were changed to other generics without permission being requested first.
Payment problems
A card-machine failure led to every card being declined, leaving one customer to pay cash instead.
DXB
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The Bottom Line
Aster Pharmacy is a large healthcare-focused pharmacy in Bur Dubai, useful for prescription medicines, vitamins and supplements, and everyday health essentials. Reviews also mention medical items such as wheelchairs, walking sticks, blood-pressure monitors and thermometers, so it is more than a counter for prescriptions. The strongest pattern is helpful, knowledgeable service.
Customers describe staff explaining medicine intake clearly, answering health questions patiently and arranging an exact medicine through another branch when it was unavailable locally. One review says medicine ordered for a three-year-old was delivered on time, while another says required medicines are usually available or arranged soon. There are practical caveats.
Delivery feedback is mixed: some customers praise the service, but others report orders arriving hours late or not arriving even the next day. Prescription collection can also take time; one visitor waited 45 minutes in a quiet pharmacy. A customer says a prescribed medicine was switched to another generic without permission, so confirm any substitution before paying.
Card-machine problems have also been reported, making it sensible to carry an alternative payment method.