OTC Guidance
Customers appreciated patient, professional advice on over-the-counter products and cold symptoms.
Aster Pharmacy - Rolla St. Bur Dubai opp. Citimart (112)
Al Raffa
Aster Pharmacy in Al Raffa is a neighbourhood pharmacy for medicines and wellness essentials. Reviews make it worth considering for over-the-counter guidance, prescription explanations, and the option to request basic medicines through WhatsApp.
Reputation Score
4.9
★★★★★
334 ratings
Source: Google Maps
The Good Stuff
Prescription Help
A reviewer said the pharmacist explained their prescription clearly and made the visit pleasant.
WhatsApp Orders
Basic medicines can be requested by WhatsApp, with one customer reporting they were sent within minutes.
Insurance Follow-up
The pharmacy followed up consistently with an insurer to secure approval for a customer’s claim.
Product Discounts
Customers mention receiving discounts on items including Muscle Bolt protein.
Qualified Team
One customer described the staff as professional, qualified and friendly, including support with vitamins and supplements.
Tips for a Better Visit
Confirm Prices. If ordering through WhatsApp, confirm the final in-store price before travelling, as one quoted discount later changed.
Check Displays. For a specific item such as a plaster, check the displayed stock or ask staff to search thoroughly before accepting it is unavailable.
Use WhatsApp. For basic medicines, try sending the details through WhatsApp; a reviewer said the medicines arrived within minutes.
Clarify Returns. Ask about the medicine return policy before completing a purchase, since one customer reported a refused return.
Plan the visit
Practical details
Bur Dubai - Rolla Street
Al Raffa, Dubai
| Mon | 8:00 AM – 1:00 AM |
| Tue | 8:00 AM – 1:00 AM |
| Wed | 8:00 AM – 1:00 AM |
| Thu | 9:00 AM – 11:00 PM |
| Fri | 9:00 AM – 11:00 PM |
| Sat | 8:00 AM – 1:00 AM |
| Sun | 8:00 AM – 1:00 AM |
Popular Mentions
Dermabright suppliment
A customer received an explanation of Dermabright suppliment before purchasing it.
Basic meds
Basic medicines can be requested by phone or WhatsApp, with a reviewer describing a quick dispatch.
Common Concerns
Return Issue
One customer said a medicine return was refused and no proper solution was offered.
Rude Service
A reviewer reported that a cashier ignored their concerns and behaved unprofessionally.
Price Mismatch
One customer found the in-store price almost 50% higher than the earlier discounted WhatsApp quote.
Stock Checking
A customer said a plaster was initially treated as unavailable until they checked the display themselves.
DXB
LOCAL
LOCAL
The Bottom Line
Aster Pharmacy in Al Raffa is a neighbourhood branch for everyday medicine shopping and pharmacist-led advice. Reviews are especially positive about over-the-counter guidance and prescription explanations, with customers also mentioning vitamins and supplements. You can order basic medicines by WhatsApp; one review says the branch sent them within minutes.
The strongest pattern is attentive service. Customers describe staff as friendly, professional and helpful, and several reviews say pharmacy workers took time to explain products or prescriptions. Insurance support is another practical plus: a customer reported that the pharmacy kept following up with the insurer for approval.
Discounts are mentioned too, including a discount on Muscle Bolt protein, although the amount is not stated. There are a few reasons to check details before paying or leaving. One customer found a medicine return was refused, while another encountered a price almost 50% higher in store than the WhatsApp quote after the discount ended.
Another review says a plaster was initially treated as unavailable until the customer checked the display personally. If you need a specific medicine or discount, confirm availability and final price at the counter.