Clear guidance
Pharmacists take time to explain prescriptions, medicine timetables and how to use medication.
Aster Pharmacy - Sheikh Colony, Al Qusais (101)
Al Qusais
Aster Pharmacy in Al Qusais combines everyday pharmacy shopping with prescription guidance and a clinic. Reviews especially point to pharmacists who explain medicines clearly, while the shelves also cover items such as hair regrowth conditioner and shampoo.
Reputation Score
4.5
★★★★★
239 ratings
Source: Google Maps
The Good Stuff
Caring staff
Several reviews describe patient, polite and reassuring help during pharmacy visits.
Insurance help
The team has helped resolve difficult approvals, including repeated document submissions to an insurer.
Quick service
Some customers report smooth, fast transactions and quick approval processing.
Clinic access
Reviews mention a professional doctor and a smooth visit at the pharmacy clinic.
Well stocked
One recent visitor found the pharmacy clean and well-stocked.
Home sample
A customer reported that a home sample was arranged and received on time.
Tips for a Better Visit
Compare prices. For non-insurance items, compare the in-store price with the Aster app before paying.
Allow time. If you need insurance processing, allow extra time: one customer reported 40-minute waits.
Keep documents. Keep your prescription and relevant medical history available in case an insurance approval needs further information.
Check instructions. Before leaving, ask how and when to take the medicine, then check it matches the doctor's prescription.
Follow up. If medicine is billed but unavailable, follow up promptly rather than assuming the two-day estimate will hold.
Plan the visit
Practical details
Aqu - D93 - Al Qusais 1 - Dubai Sheikh Colony, Near DAFZA metro Station, Dubai
Al Qusais - Al Qusais 1, Dubai
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 12:00 AM |
Common Concerns
Price gap
A prescribed skin cream cost AED 189 in-store but was listed at AED 129 on the Aster app.
Long waits
One customer reported waiting at least 40 minutes on every visit because of disorganised operations.
Poor replies
Reviews report unanswered phone calls and WhatsApp messages when customers needed clarification.
Approval delays
A customer waited more than a week for medicine after it had already been billed to insurance.
Rude encounter
One review describes dismissive handling of an insurance query and an unpleasant interaction with staff.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 189
skin cream prescribed by the doctor
“Today, I purchased a skin cream prescribed by the doctor for AED 189”Google review · April 2026
AED 129
same product on the Aster app
“After reaching home, I checked the same product on the Aster app, and it was listed there for only AED 129”Google review · April 2026
DXB
LOCAL
LOCAL
The Bottom Line
Aster Pharmacy in Al Qusais is useful for filling prescriptions, asking how to take medicines, and picking up everyday health and personal-care products. Recent reviews repeatedly describe pharmacists taking time to explain prescriptions, medicine timetables and usage. The adjoining clinic also receives praise for professional doctors and smooth visits.
The service can be impressively hands-on when insurance is involved. One customer said the team contacted the insurer repeatedly and resubmitted documents three or four times until approval was resolved. A home sample was also arranged and received on time in another review.
For non-prescription shopping, a customer found hair regrowth conditioner and shampoo, with advice about an offer and a free gift. There are important caveats. Service speed appears inconsistent: one customer reported waiting at least 40 minutes on every visit, while another waited more than a week for medicine already billed to insurance.
Phone and WhatsApp follow-up were also criticised. Check prices before buying non-insurance items; one prescribed skin cream was AED 189 in-store but AED 129 on the Aster app. Ask to see the prescription and confirm the medicine instructions before leaving.