Clean cars
Customers commonly received clean, new or well-maintained vehicles, including one car reported to have only 10,000 km.
Autostrad Rent A Car, Dubai Airport Terminal 2 Arrival
Al Garhoud
Autostrad Rent A Car is an airport car-rental desk at Dubai Airport Terminal 2 Arrival, serving travellers who want to collect and return a vehicle close to the terminal. Reviews highlight clean, well-maintained cars, quick bookings and staff who explain the rental process clearly, including for first-time UAE renters.
Reputation Score
4.2
★★★★☆
173 ratings
Source: Google Maps
The Good Stuff
Quick process
Several airport renters describe booking, collection and paperwork as smooth, fast and hassle-free.
Terminal access
The Terminal 2 location is convenient for airport collection and drop-off, with one customer calling both especially convenient.
Clear guidance
Reviews from first-time renters praise detailed explanations of the rental process and contract information.
Return transfer
One eight-day renter was taken back to the departure gate after returning the car.
Competitive pricing
Some customers describe the prices as cheap, reasonable or competitive, though individual quotes will vary.
Tips for a Better Visit
Film inspection. Record a detailed walkaround before leaving, including underneath the car, because one renter said a small under-car mark was later charged.
Check fees. Read the voucher and contract for airport tax, monitoring fees and fuel terms before paying; one reviewer found key conditions in the small print.
Confirm category. Reconfirm the exact vehicle and category before arrival, since one confirmed Mazda 6 booking was replaced with a lower-category Chevrolet Groove.
Allow time. Build extra time into airport returns: one customer waited half an hour and reported that no one initially arrived to receive the car.
Clarify deposit. Ask when the deposit will be released and keep written records, as several reviewers described delays and unanswered follow-ups.
Late arrival. If arriving late, contact the company before travelling; one renter found the Terminal 1 office closed and was redirected to Terminal 2 via WhatsApp.
Plan the visit
Practical details
Terminal 2
Dubai Int'l Airport, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Common Concerns
Deposit delays
Multiple renters reported waiting 30 days, six weeks or two months for their deposit, sometimes after repeated follow-ups.
Vehicle downgrade
One airport booking for a Mazda 6 was replaced by a Chevrolet Groove at collection, with the reviewer reporting no compensation or alternative.
Extra fee
A reviewer reported a mandatory vehicle-monitoring charge of around AED 5 per day that was disclosed in the voucher's small print.
Return delays
Reviews include reports of waiting around 30 minutes for an airport return and finding no employee available at the returns office.
Charge disputes
Some reviewers alleged unexplained charges or disputed fines and scratches being deducted from their deposit.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
around 5aed a day
vehicle monitoring device
“These seem to be the only people to charge a daily fee of around 5aed a day for a "vehicle monitoring device", in 15 years it's the first rental company here that I've seen do this”Google review · September 2025
DXB
LOCAL
LOCAL
The Bottom Line
Autostrad Rent A Car’s Terminal 2 Arrival desk is aimed at travellers who want to collect a car directly at Dubai Airport. Reviews describe a generally straightforward experience: online bookings were handled quickly, vehicles were often clean and well maintained, and first-time UAE renters said the team explained the paperwork clearly. The desk is in Al Garhoud, with customers also noting convenient airport pick-up and drop-off.
The strongest practical positives are the vehicle condition and hands-on guidance. One renter received a car with 10,000 km that was clean and in good working order; another was dropped at the departure gate after returning an eight-day rental. Customers also mention reasonable or competitive prices and help with an international driving licence.
There are important caveats around deposits and extras. Several reviews report refunds taking 30 days, six weeks or two months, while others describe disputed deductions for fines, scratches or unexplained charges. One booking for a Mazda 6 was replaced by a Chevrolet Groove, and another reviewer reported a vehicle-monitoring fee of around AED 5 per day.
Before collecting the car, read the voucher carefully, confirm the vehicle category and fuel terms, photograph every panel and clarify the deposit-release process. Allow extra time for the return, too: airport handovers were not always immediate.