Convenient delivery
Several customers received cars on time, with delivery and collection saving them a trip to the branch.
Autostrad Rent A Car, Sheikh Zayed Road
Al Quoz
Autostrad Rent A Car on Sheikh Zayed Road in Al Quoz rents vehicles for short and monthly periods, with delivery and collection available. Reviews highlight clean cars, quick booking and helpful support, though deposit refunds, disputed charges and follow-up communication have been inconsistent.
Reputation Score
4.0
★★★★☆
175 ratings
Source: Google Maps
The Good Stuff
Clean cars
Customers often describe the cars as clean and well-maintained, including one vehicle that matched its description.
Fast booking
One customer booked in the morning, received immediate confirmation and collected the car about an hour later.
WhatsApp handling
A long-term renter said extensions and early returns were handled flexibly through WhatsApp.
Debit cards
A customer specifically valued being able to rent with a debit card rather than needing a credit card.
Clear contracts
Some customers said the terms and conditions were explained clearly before the rental began.
Tips for a Better Visit
Inspect first. Check warning lights, brakes, tyres and fuel before leaving; one renter found tyre pressure at 0.9 bar after pickup.
Confirm charges. Ask for every administrative, mileage and traffic-fine charge in writing before authorising payment.
Document return. Keep the handover document and follow up until collection is confirmed; one customer said the car was signed over but not picked up.
Verify timing. Reconfirm delivery and return times close to the appointment, as one customer waited 75 minutes for pickup and 90 minutes for return.
Check licence. Confirm your driving licence eligibility early; one customer was told late that a licence under one year was not accepted.
Compare quote. Compare the online rate with the final sales quote before booking, since one weekly Suzuki Ciaz quote was AED 863.
Plan the visit
Practical details
Office M07, Al Kuthban Building - Sheikh Zayed Rd
Al Qouz Ind.first - Al Quoz, Dubai
| Mon | 8:00 AM – 5:00 PM |
| Tue | 8:00 AM – 5:00 PM |
| Wed | 8:00 AM – 5:00 PM |
| Thu | 8:00 AM – 5:00 PM |
| Fri | 8:00 AM – 5:00 PM |
| Sat | 8:00 AM – 5:00 PM |
| Sun | 9:00 AM – 6:00 PM |
Popular Mentions
Suzuki Ciaz
A Suzuki Ciaz was quoted for a one-week rental, though the customer disputed the difference between the online and sales-team price.
KIA JAC
One repeat customer specifically mentioned taking a KIA JAC and enjoying the car.
Megane MG5
A Megane MG5 appears in a negative review alleging engine and brake issues, so inspect this model carefully if it is offered.
Monthly rental
Customers use the company for monthly rentals, including one same-day booking arranged with free delivery.
Common Concerns
Deposit delays
Reviews report refunds taking more than a month, and one customer said a previous deposit took over 90 days.
Unreachable support
Several customers struggled to get replies about returns, charges or vehicle problems after the rental started.
Vehicle condition
Some renters reported cars with service warnings, low tyre pressure, brake problems or other defects.
Delivery delays
One booked delivery did not arrive on Thursday evening and was still unresolved the following morning.
Charge disputes
Customers describe disputed Salik, traffic-fine, mileage and tyre charges, including deductions they said were not authorised or explained.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 863
one-week Suzuki Ciaz rental
“I was quoted AED 863 for one week for a Suzuki Ciaz, and they claimed it was a “discounted” rate”Google review · December 2025
AED 750
traffic fines
“I was informed that I had traffic fines totaling AED 750, but I was charged AED 917”Google review · July 2026
DXB
LOCAL
LOCAL
The Bottom Line
Autostrad Rent A Car on Sheikh Zayed Road in Al Quoz is used for short rentals, monthly arrangements and delivered vehicles. Customers mention quick booking, flexible extensions and early returns, and the convenience of handling arrangements through WhatsApp. Clean, well-maintained cars are a recurring positive, although the fleet is not uniformly praised: one renter called a car tired, while others reported warning lights, low tyre pressure and brake problems.
Service depends heavily on the situation. Many reviews describe cooperative, responsive staff, clear contract explanations and refunds arriving on time. A customer renting for nine months reported smooth service, and another said an accident near Business Bay was followed by a replacement car that night.
Those experiences sit alongside serious complaints about delayed deposit refunds, unanswered calls, missed deliveries and unresolved vehicle issues. Before driving away, inspect the tyres, brakes, warning lights, fuel level and general condition, and photograph the car. Get the final rate and any administrative, mileage, Salik or traffic-fine charges in writing.
Deposit handling deserves particular attention: some customers received refunds as promised, but others waited more than a month or over 90 days. The company may accept debit cards, which is useful if you do not have a credit card, but confirm the payment and refund process before signing.