Car condition
Several customers received clean, well-maintained cars, including an Exeed described as comfortable and fuel-efficient.
Autostrad Rent A Car, Umm Ramool
Al Garhoud
Autostrad Rent A Car is a car rental agency in Al Garhoud, serving everyday and insurance-related rentals from its Umm Ramool branch. Reviews mention clean Exeed cars, premium-vehicle bookings, replacement vehicles through insurance, and helpful delivery and collection experiences.
Reputation Score
4.0
★★★★☆
345 ratings
Source: Google Maps
The Good Stuff
On-time service
One accident-replacement customer said delivery and collection happened exactly on time, making the rental convenient.
Exeed option
An Exeed rental was praised for its comfortable ride, sleek design and fuel efficiency.
Budget choice
A customer at the Umm Ramool branch found staff able to match a suitable car to their budget.
Deposit flexibility
One existing customer specifically reported flexibility around the deposit.
Quick returns
Some renters reported that returning the car was fast and straightforward.
Tips for a Better Visit
Confirm delivery. Get the delivery time and location confirmed in writing, then allow extra time; one booking was not delivered twice as scheduled.
Check fuel. Photograph the fuel level at handover and return, especially when receiving a replacement car with minimal petrol.
Read terms. Before signing, check for auto-renewal and first-month refund rules so the rental period and cancellation terms are clear.
Clarify deposit. Ask whether the deposit is a pre-authorisation, how much is held and when it will be released before collecting the car.
Inspect vehicle. Check brakes, power, alignment, warning lights and connectivity before leaving; reviews report faults in more than one vehicle.
Verify Oman papers. For Oman travel, confirm the physical Mulkiya, NOC and correct border before pickup; one renter was rejected and redirected.
Plan the visit
Practical details
43 5th St
Umm Ramool, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Premium vehicle
A customer booked a premium vehicle for a business-related rental and reported smooth service.
Replacement vehicle
Replacement vehicles arranged through Sukoon Insurance were described as a smooth, hassle-free process in one review.
Rabdan
One customer specifically suggested trying the Rabdan.
Common Concerns
Vehicle safety
A renter reported poor braking, low power and a warning alarm, followed by a delayed replacement.
Delivery delays
Reviews describe cars arriving hours late, sometimes not arriving at all despite scheduled times and locations.
Unclear charges
Customers reported post-rental deductions for fuel, fines, rent or other costs without clear explanations.
Deposit returns
Some renters said deposits were not returned promptly and that follow-up calls and emails went unanswered.
Contract terms
One review warns about auto-renewal and a non-refundable first month that were not clearly explained upfront.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED360
cross border travel
“When I made the booking the website mentioned AED360 for cross border travel, but they charged me AED420 (which I didn’t have a problem with but still needs to be noted)”Google review · August 2025
DXB
LOCAL
LOCAL
The Bottom Line
Autostrad Rent A Car in Al Garhoud is a car rental agency with an Umm Ramool branch. You can book ordinary rentals, premium vehicles, Exeed cars and insurance replacement vehicles. Some customers describe the cars as clean and well-maintained, while others mention an Exeed’s comfortable, fuel-efficient drive.
A few also reported quick returns and on-time delivery and collection. The reviews are notably mixed. Helpful staff and smooth insurance replacements appear alongside serious complaints about cars arriving hours late, unanswered calls, delayed refunds and deductions for fuel, fines or other charges.
One renter reported poor braking and low power, while another waited a week for a replacement with working Apple CarPlay. Read the contract carefully before signing: one customer was surprised by auto-renewal wording and a non-refundable first month. Clarify the deposit pre-authorisation and release date, photograph fuel and vehicle condition, and get delivery details in writing.
Oman trips need extra checking: a renter encountered missing physical documents, incorrect border guidance and a replacement car that did not match the booking. The branch may work smoothly when operations line up, but the documentation and handover checks deserve your full attention.