Helpful Staff
Front-office staff are often described as welcoming, helpful and professional during property renewals and other visits.
Awqaf and Minors Affairs Foundation
Al Garhoud
Awqaf and Minors Affairs Foundation is a government office in Al Garhoud overseeing endowment services and the funds of minors. Reviews also point to practical property-related work, including home renewals, leasing and rental enquiries, with a spacious office and generally welcoming front-of-house staff.
Reputation Score
4.1
★★★★☆
113 ratings
Source: Google Maps
The Good Stuff
Smooth Renewals
Several visitors report straightforward home or contract renewals, including clear guidance when the customer could not attend in person.
Secure Reception
The security team returned a lost wallet with its contents intact, a reassuring detail for visitors using the reception area.
Maintained Building
One review describes the building as well maintained and boat-shaped, while another identifies the newer Al Garhoud premises.
Professional Team
Property-management visitors have praised the team’s professionalism and service during apartment renewals.
Reachable Location
A visitor found the office easy to reach and reported good service.
Tips for a Better Visit
Allow Time. If paying by cheque, allow a long waiting window: a visitor reported nearly 1.5 hours at the cash counter.
Confirm Follow-Up. For inheritance or other unresolved cases, confirm the next contact method and follow up yourself rather than relying only on promised calls.
Ask Directly. For Awqaf-building rentals, ask directly about availability and contract conditions, as one applicant reported six months without a clear response.
Plan Calls. Phone support may be unreliable, so try to clarify what documents or next steps are needed during an in-person visit.
Check Payments. Expect cheque handling and paper documentation to remain part of some property transactions, based on customer reports.
Plan the visit
Practical details
Al Garhoud - Dubai
Al Garhoud, Dubai
| Mon | 7:30 AM – 3:30 PM |
| Tue | 7:30 AM – 3:30 PM |
| Wed | 7:30 AM – 3:30 PM |
| Thu | 7:30 AM – 3:30 PM |
| Fri | 7:30 AM – 12:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Endowment services
The foundation is described as providing endowment services.
Funds of the minors
Managing the funds of minors is specifically mentioned as part of the organisation’s work.
Cheque payments
Cheque payments are handled at a dedicated counter, though the waiting time has drawn criticism.
Common Concerns
Slow Counter
Cheque payments can take a long time: one visitor waited nearly 1.5 hours despite there being few customers.
Unanswered Calls
Some customers say phone calls go unanswered, making follow-up difficult before or after a visit.
Pending Cases
A customer reported an inheritance-house issue still pending after a year, with promised follow-up calls not arriving.
Rental Delays
Rental enquiries may take months to resolve; one customer said there was no proper response after waiting six months.
Paperwork
One review criticises continued paper-based handling and cheque policies instead of a paperless process.
DXB
LOCAL
LOCAL
The Bottom Line
Awqaf and Minors Affairs Foundation is a government office in Al Garhoud focused on endowment services and managing the funds of minors. For visitors, the reviews also show a strong property-management angle: people come in for home renewals, leasing, rental enquiries and related contract work. Several customers describe the office staff as welcoming, helpful and professional, and one found the building spacious.
Renewals are the clearest bright spot. Reviews describe home renewals being completed smoothly, with staff explaining documentation and helping even when the customer was overseas and represented by a manager. The building itself has also been described as well maintained and boat-shaped, and the security team received thanks after returning a lost wallet with its contents untouched.
There are practical cautions. 5 hours, even when few customers were present. Phone calls and email follow-up have also frustrated some visitors, including a case involving an inheritance house that remained pending for a year.
Rental applicants should be prepared for delays and ask clearly about availability, paperwork and the next follow-up step. If you are paying by cheque or handling a property renewal, allow extra time rather than expecting a quick counter visit.