Helpful service
Visitors describe respectful, professional staff who give clear answers and practical assistance.
Islamic Affairs & Charitable Activities Department
Al Mamzar
The Islamic Affairs & Charitable Activities Department is a Dubai government office covering Islamic affairs, charitable work and mosque affairs. In Al Mamzar, visitors use it for matters such as Islamic fatwa guidance, Quran learning enquiries and mosque-related assistance.
Reputation Score
4.5
★★★★★
147 ratings
Source: Google Maps
The Good Stuff
Strong call centre
One visitor found the call centre excellent and the service top-notch.
Kind assistance
Staff once helped a lost visitor reach their destination by driving ahead so they could follow safely.
Fatwa guidance
A review specifically recommends the department for Islamic fatwa questions on new issues.
Religious work
Visitors use the office for religious matters, including enquiries about mosque roles and services.
Accessible location
One visitor notes that the department is near a metro station.
Tips for a Better Visit
Confirm availability. Ask whether Quran memorisation courses are currently open before making repeated calls or visits.
Follow up. For fatwa enquiries, keep your message details and follow up rather than assuming the department will call back.
Ask directly. If you are seeking imam or muezzin work, approach the department directly about the application route.
Plan transport. Metro may be useful for your visit, as one review describes the office as near a metro station.
Report specifics. For mosque noise complaints, bring concrete evidence such as recordings; one resident said video footage showed higher levels than reported.
Plan the visit
Practical details
المبنى الرئيسي Al Mamzar D95 - Cairo St
Al Mamzar - Deira, Dubai
| Mon | 7:30 AM – 3:30 PM |
| Tue | 7:30 AM – 3:30 PM |
| Wed | 7:30 AM – 3:30 PM |
| Thu | 7:30 AM – 3:30 PM |
| Fri | 7:30 AM – 12:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
memorize the Quran
A visitor contacted the department about registering to memorize the Quran.
Al Manar Mosque
A review praises assistance from staff at Al Manar Mosque and the department when retrieving a forgotten item.
books
One visitor received books for several people and assistance during a night visit.
Common Concerns
Slow responses
Several reviews say the fatwa department did not return calls or respond to messages for days.
Course delays
A Quran memorisation enquiry reportedly took more than three months without a clear course place.
Difficult exams
Examination committee reviewers objected to lengthy Quran questions and repeated questioning.
Complaint handling
A visitor says complaints were closed without contact and that requested manager follow-up never came.
Loud prayer audio
Residents reported months of excessive mosque loudspeaker volume, including during fajr.
DXB
LOCAL
LOCAL
The Bottom Line
The Islamic Affairs & Charitable Activities Department is a government office for Islamic affairs, charitable work and mosque affairs. Reviews suggest people come here for Islamic fatwa guidance, Quran memorisation enquiries, religious-work applications and help connected with mosques. One visitor also received books and assistance after visiting at night, while another was helped safely after getting lost.
Service quality is mixed but often personal. Several visitors describe respectful reception, clear answers and kind assistance, and one account says staff helped retrieve an item left at Al Manar Mosque. The call centre is praised in one review, although other visitors struggled to reach the fatwa department or receive a promised callback.
Quran learning requires patience: one reviewer said it took more than ten calls to get a response and was then told no courses were available. If that is your reason for visiting, confirm current places and which centre serves you before making the trip. The office is described as near a metro station.
Mosque-related complaints, especially loud external speakers, are the main caution. Residents describe months of unresolved noise at fajr, including concerns about children’s sleep. If you are reporting a problem, take clear recordings or video and keep a record of follow-ups.
The department is also approached by people seeking imam or muezzin positions, but the reviews do not provide application requirements or fees.