Fast Delivery
Several customers report UAE deliveries arriving within 24 hours, including a smooth delivery to a hard-to-find location.
Banana Express Delivery Service
International City
Banana Express Delivery Service is a courier service in International City handling UAE parcel deliveries, including next-day delivery and cash-on-delivery support. Reviews make it especially relevant for small online businesses that need regular pickups, prompt customer updates and cash-back payments after successful deliveries.
Reputation Score
4.2
★★★★☆
176 ratings
Source: Google Maps
The Good Stuff
Business Support
Small-business customers describe dependable regular service, transparent rates and support that helps keep online orders moving.
Careful Handling
Customers mention parcels arriving safely and staff taking care with shipments, including clothing and other customer orders.
Cash Back
Reviews specifically praise prompt payout or cash-back handling after deliveries, which matters to businesses collecting payment on orders.
Driver Updates
One customer found the driver’s communication especially helpful when locating the delivery and coordinating arrival.
Sunday Service
A customer appreciated that the courier operates on Sundays, adding flexibility for delivery arrangements.
On-Time Pickups
Online-business customers report that parcel pickups and deliveries are consistently on time, with professional communication.
Tips for a Better Visit
Confirm Updates. Ask for driver updates and location confirmation; one customer found communication made delivery to a difficult-to-find location smooth.
Clarify Timing. Confirm the delivery window before staying home, since one customer said a requested morning or afternoon slot shifted to evening.
Chase Delays. If a parcel is late, follow up promptly through WhatsApp and ask for a clear status rather than assuming it is arriving soon.
Consider Sundays. If weekday timing is difficult, ask whether a Sunday delivery can suit your shipment; one customer specifically valued Sunday operations.
Check Packaging. For fragile items, inspect the parcel on arrival and raise packaging concerns immediately, as one customer reported damage and poor handling.
Plan the visit
Practical details
Office S-13, building V12 - 13 St
Warsan First - Russia Cluster, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Common Concerns
Delivery Delays
Some customers report serious delays, including a parcel that took four days and another that remained undelivered for nearly a week.
Rude Drivers
Two reviews describe drivers as rude or aggressive, including a complaint about the way damaged packaging was handled.
Weak Communication
A customer said replies about a missing parcel were difficult to obtain and arrived late or sarcastically.
Missed Windows
One review says a requested morning or post-lunch delivery was still made in the evening.
Fragile Damage
A customer reported damaged packaging and felt fragile items were not handled carefully.
DXB
LOCAL
LOCAL
The Bottom Line
Banana Express is a UAE courier service in International City, with reviews pointing to next-day delivery, regular business pickups and cash-back payouts. It is especially useful for small online shops: customers describe on-time parcel collection, deliveries within 24 hours and responsive support when orders need tracking or coordination. The strongest pattern is hands-on communication.
One customer usually struggles with drivers finding their location but said this delivery was smooth because the driver kept in touch. Other reviews mention parcels arriving safely, careful handling and payouts being processed promptly. Sunday operations are another practical plus, while some customers describe daily delivery availability.
There is a clear caution around consistency. Several reviewers report parcels taking four days or nearly a week, late arrivals despite requested time windows, and difficult communication about delays. Two reviews also describe rude driver behaviour, including an argument over a delivery and a complaint about damaged packaging.
If timing or fragile contents matter, confirm the delivery window, request status updates and check the parcel on arrival. One customer specifically referred to a 30 AED delivery fee, but this should not be treated as a general current rate.