Specialist facility
A dedicated Bentley service centre with an exceptional facility and experience handling luxury vehicles.
Bentley Emirates Dubai Service Centre – Al Habtoor Motors
Dubai Industrial City
Bentley Emirates Dubai Service Centre is Al Habtoor Motors’ Bentley aftersales facility in Dubai Industrial City, handling servicing, repairs and parts support for Bentley vehicles. Reviews also mention a useful walk-in oil and coolant level check, though booking and follow-up times can vary.
Reputation Score
4.3
★★★★☆
213 ratings
Source: Google Maps
The Good Stuff
Helpful service
Several customers describe professional, friendly support and smooth handling during the service process.
Walk-in check
One customer received an oil top-up and coolant level check during a walk-in visit.
Parts support
The centre has helped high-end vehicle workshops with both servicing and parts-related customer issues.
Work setting
A customer waiting for parts was offered a drink and space to open a laptop.
Timely jobs
Some reviews specifically praise service work being completed on time.
Tips for a Better Visit
Confirm booking. Confirm your appointment directly and follow up promptly; one booking request received no response for a month.
Get timelines. Ask for a firm completion date and written updates, especially if parts or warranty checks are involved.
Clarify warranty. Before authorising work, ask exactly what warranty covers and whether any customer contribution applies.
Plan travel. Allow extra travel time to Dubai Industrial City; multiple customers describe the route as far from central Dubai.
Check concerns. At collection, verify that every reported fault was addressed before leaving, as one customer had to return after issues persisted.
Plan the visit
Practical details
Saih Shuaib 3 - Dubai Industrial City - Dubai
Saih Shuaib 3 - Dubai Industrial City, Dubai
| Mon | 8:00 AM – 2:00 PM |
| Tue | 8:00 AM – 2:00 PM |
| Wed | 8:00 AM – 2:00 PM |
| Thu | 8:00 AM – 2:00 PM |
| Fri | 8:00 AM – 2:00 PM |
| Sat | 9:00 AM – 1:00 PM |
| Sun | Closed |
Common Concerns
Slow updates
Customers report unanswered calls, delayed replies and long waits for service updates.
Far location
Several customers find the centre’s Dubai Industrial City location a long trip from the city.
Repair disputes
One customer disputed a quoted repair bill and felt replacement was favoured over repairing worn parts.
Warranty charge
A customer objected to being asked to pay 20% toward a headlight issue they considered a warranty defect.
Repeated delays
One recent customer waited weeks without receiving the car or a confirmed completion timeline.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
110,000 AED
repairs
“They quoted me 110,000 AED for repairs when I took my Bentley for servicing”Google review · February 2020
60,000 AED
labour
“60,000 AED was for labour, unless the sheikh himself was doing the work which I doubt, the price is outrageous”Google review · February 2020
DXB
LOCAL
LOCAL
The Bottom Line
Bentley Emirates Dubai Service Centre is Al Habtoor Motors’ dedicated Bentley aftersales facility in Dubai Industrial City. You can bring a Bentley for routine servicing or repairs, arrange parts support, and, according to one review, walk in for an oil top-up and coolant level check. The facility is described as large and well organised, with some customers praising professional staff and on-time completed work.
The experience is not consistently smooth. Several reviews mention long response times, missed calls and weak follow-up. One customer said a promised booking response never arrived for a month; another handed over a car on 19 January and was still waiting without a confirmed timeline when they wrote their review.
Parts may also take time to arrive from the UK, so ask for a realistic completion date before approving work. Costs deserve careful checking. A customer reported a 110,000 AED repair quotation, including 60,000 AED for labour, while another disputed a 20% contribution toward a headlight issue they believed was covered by warranty.
Get the diagnosis, warranty position, parts lead time and any customer contribution in writing. Finally, plan the journey: Dubai Industrial City is repeatedly described as far from central Dubai.