Service Updates
Some customers received regular progress updates and clear explanations throughout the service.
Al Habtoor Motors Workshop - Dubai Investments Park - Dubai
Dubai Investment Park
Al Habtoor Motors Workshop in Dubai Investment Park is an auto repair shop handling Mitsubishi and JAC servicing, maintenance and repairs. Reviews mention Mitsubishi Pajero work, scheduled services and complimentary inspections, but experiences vary sharply around communication, waiting times, diagnosis and vehicle handover.
Reputation Score
3.7
★★★★☆
653 ratings
Source: Google Maps
The Good Stuff
Price Confirmation
A review says the service team confirmed pricing before carrying out additional work.
On-Time Work
A JAC customer reported that the car was ready exactly at the promised time after a separate JAC area was introduced.
Vehicle Check
The first-service experience for a JAC JS4 included a complimentary vehicle inspection.
Easy Access
One customer found the workshop easy to reach via Expo Road.
Polite Staff
A returning customer described the staff as polite and attentive during several visits.
Tips for a Better Visit
Confirm Timing. Before leaving the car, get a realistic completion time and ask how delays will be communicated.
Check Billing. For vehicle collection, confirm the payment and gate-pass requirements in advance to avoid repeated visits.
Inspect Handover. Inspect the car, cleaning and visible condition before driving away; one customer was later told they should have checked first.
Request Tests. For a driving or transmission complaint, ask which checks were performed, including fluid checks and an OBD2 scan.
Check Hours. Call ahead to confirm that the technical service team is operating, rather than relying only on advertised 24-hour availability.
Plan the visit
Practical details
X5HC+C97 - 1
Dubai Investment Park First, Dubai
| Mon | 8:00 AM – 7:00 PM |
| Tue | 8:00 AM – 7:00 PM |
| Wed | 8:00 AM – 7:00 PM |
| Thu | 8:00 AM – 7:00 PM |
| Fri | 8:00 AM – 7:00 PM |
| Sat | 8:00 AM – 7:00 PM |
| Sun | 8:00 AM – 7:00 PM |
Popular Mentions
engine flush
An engine flush was discussed as an additional service during an 80,000-kilometre scheduled maintenance visit.
A/C compressor
A JAC bus was brought in for an A/C compressor failure, though the review reported substantial delays before completion.
Common Concerns
Long Waits
Appointment holders have reported waiting several hours, including five hours for a 10k km service.
Poor Communication
Several reviews describe unanswered calls and no proactive updates while vehicles remained at the workshop.
Parts Delays
Customers have reported vehicles waiting weeks or months because replacement parts were unavailable.
Diagnostic Depth
One customer said a two-day inspection did not include transmission-fluid, engine or OBD2 checks.
Poor Handover
Vehicle collection complaints include dirty cars, incomplete explanations and damage noticed after leaving.
DXB
LOCAL
LOCAL
The Bottom Line
Al Habtoor Motors Workshop in Dubai Investment Park handles Mitsubishi and JAC maintenance and repairs. Customers mention Mitsubishi Pajero services, including a 30k service, as well as JAC JS4 first services and troubleshooting. Some reviews describe clear explanations, pricing confirmation and work completed on schedule, while others report a very different experience.
The strongest positive pattern is individual service visits where the process was explained and updates were provided. One JAC customer received a complimentary vehicle inspection, and another said a separate JAC area brought a major improvement: the car was ready exactly when promised. Access via Expo Road is also described as convenient.
The main caution is time management. Reviews describe waits of three to five hours for routine work, vehicles held for days or months, unanswered calls and repeated follow-ups for warranty or parts updates. The delivery stage can add another layer of friction, with complaints about slow billing, gate passes and unwashed handovers.
If you visit, confirm the completion time, payment requirements and operating hours beforehand, then inspect the vehicle and paperwork before leaving. For a technical fault, ask what diagnostic checks were actually completed rather than assuming a full investigation.