Fresh burgers
Several customers describe the burgers as fresh, tasty and juicy, with prompt preparation reported on one visit.
Big Smoke Burger
Dubai South
Big Smoke Burger in Dubai South is a fast-food burger stop built around creative burgers, hand-cut fries and shakes. Reviews point to the beef burgers, fries and friendly counter service as the main reasons to consider it, though experiences vary by dish and visit.
Reputation Score
4.2
★★★★☆
139 ratings
Source: Google Maps
The Good Stuff
Kind staff
Friendly, welcoming service is a recurring strength, including praise for helpful and efficient staff.
Strong fries
Fries are repeatedly praised, including a review calling them crispy outside, fluffy inside and generously portioned.
Veggie option
The baja veggie burger is singled out as one of the few meat-free burgers with genuinely enjoyable flavour.
Good sides
Wings, loaded fries and other side dishes receive positive mentions alongside the burgers.
Late welcome
One late-night visitor found the cashier exceptionally kind and enjoyed the Champ burger.
What to Eat at Big Smoke Burger How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Big Smoke Burger, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
Foods and drinks mentioned in reviews of Big Smoke Burger, ranked by positive reviews minus negative reviews. Zero-score items have no net positive feedback; their labels distinguish neutral-only from mixed feedback.
Food 10
-
Baja veggie burger Net +1
“I come here for the fries and the baja veggie burger, and honestly it's quite good. Probably one of the only veg burger options that has an actual taste.”
Positive 1Negative 0
Review excerpts
“I come here for the fries and the baja veggie burger, and honestly it's quite good. Probably one of the only veg burger options that has an actual taste.”May 2025
-
Beef burger Net +1
“Disappointing chicken burger. I have had the beef burger before, it was better”
Positive 1Negative 0
Review excerpts
“Disappointing chicken burger. I have had the beef burger before, it was better”February 2026
-
Chicken buffalo Net +1
“We had a perfect order. Orders 3 sliders and chicken buffalo. Was delicious.”
Positive 1Negative 0
Review excerpts
“We had a perfect order. Orders 3 sliders and chicken buffalo. Was delicious.”April 2022
-
De champ Net +1
“I order 1 Urban and 1 De Champ it was so yummy”
Positive 1Negative 0
Review excerpts
“I order 1 Urban and 1 De Champ it was so yummy”November 2022
-
French fries topped with cheese and ranch Net +1
“Had the spicy burger and french fries topped with cheese and ranch. Best food truck experience ever! #Foodgasm #TheLastExitDubai”
Positive 1Negative 0
Review excerpts
“Had the spicy burger and french fries topped with cheese and ranch. Best food truck experience ever! #Foodgasm #TheLastExitDubai”March 2020
-
Hand-cut fries Net +1
“To accompany our burgers, we ordered a side of Big Smoke Burger's famous hand-cut fries, which were crispy on the outside, fluffy on the inside, and seasoned to perfection. The generous portion size ensured that no one left the table with an ounce of hunger remaining.”
Positive 1Negative 0
Review excerpts
“To accompany our burgers, we ordered a side of Big Smoke Burger's famous hand-cut fries, which were crispy on the outside, fluffy on the inside, and seasoned to perfection. The generous portion size ensured that no one left the table with an ounce of hunger remaining.”July 2023
-
Jerk chicken burger Net +1
“Best Jerk Chicken burger I have tasted in Dubai.. Great tasting smoked beef burgers... cooked to order so can take a few minutes to prepare... always busy... recommended!!”
Positive 1Negative 0
Review excerpts
“Best Jerk Chicken burger I have tasted in Dubai.. Great tasting smoked beef burgers... cooked to order so can take a few minutes to prepare... always busy... recommended!!”March 2018
-
Loaded fries Net +1
“Loaded fries and hot dogs are amazing”
Positive 1Negative 0
Review excerpts
“Loaded fries and hot dogs are amazing”July 2024
-
Spicy burger Net +1
“Had the spicy burger and french fries topped with cheese and ranch. Best food truck experience ever! #Foodgasm #TheLastExitDubai”
Positive 1Negative 0
Review excerpts
“Had the spicy burger and french fries topped with cheese and ranch. Best food truck experience ever! #Foodgasm #TheLastExitDubai”March 2020
-
The champ Net +1
“There selection of burgers was fascinating and mind-boggling. I settled for The Champ and it made me feel like one. That was the best burger i’ve had in a while and i made sure to give my compliments to the entire staff.”
Positive 1Negative 0
Review excerpts
“There selection of burgers was fascinating and mind-boggling. I settled for The Champ and it made me feel like one. That was the best burger i’ve had in a while and i made sure to give my compliments to the entire staff.”July 2023
Honorable mentions (2)
-
Urban Net +1
“I order 1 Urban and 1 De Champ it was so yummy”
Positive 1Negative 0
Review excerpts
“I order 1 Urban and 1 De Champ it was so yummy”November 2022
-
Jamaican burger Net 0
Only neutral feedback
“Burgers were good, Jamaican burger and fries were okay, however on pictures in the drive thru it looks really different with other ingredients.”
Positive 0Negative 0Neutral 1
What to Avoid (5)
Food 5
-
Chicken burger Net −1
“Disappointing chicken burger. I have had the beef burger before, it was better”
Positive 0Negative 1
Critical review excerpts
“Disappointing chicken burger. I have had the beef burger before, it was better”February 2026
-
Double cheese burger Net −1
“Ordered double cheese burger, patties were big, it felt weird. The cheese and sauce don't compliment the burger.”
Positive 0Negative 1
Critical review excerpts
“Ordered double cheese burger, patties were big, it felt weird. The cheese and sauce don't compliment the burger.”December 2023
-
Grilled chicken Net −1
“The grilled chicken was ordered. The chicken was not well cooked and the sauce tasted bad.”
Positive 0Negative 1
Critical review excerpts
“The grilled chicken was ordered. The chicken was not well cooked and the sauce tasted bad.”September 2023
-
Poutine Net −1
“As a Canadian in the UAE, big smoke was my go-to for poutine for the last decade. Once or twice a year I would make a point of stopping in to enjoy a taste of home that was better than many poutines you get in canada! However today I was sooo disappointed. There’s been a very noticeable drop in the quality of ingredients.”
Positive 0Negative 1
Critical review excerpts
“As a Canadian in the UAE, big smoke was my go-to for poutine for the last decade. Once or twice a year I would make a point of stopping in to enjoy a taste of home that was better than many poutines you get in canada! However today I was sooo disappointed. There’s been a very noticeable drop in the quality of ingredients.”September 2023
-
Smashed burguer Net −1
“Order a smashed burguer and got a Big Deception. Size is small, not tasty at all and oil everywhere. Totally not matching the picture and the brand. Deception.”
Positive 0Negative 1
Critical review excerpts
“Order a smashed burguer and got a Big Deception. Size is small, not tasty at all and oil everywhere. Totally not matching the picture and the brand. Deception.”December 2025
Tips for a Better Visit
Choose beef. If deciding between meats, consider the beef burger first: one reviewer found it better than the chicken burger.
Check orders. Review takeaway bags before leaving, especially for larger or late-night orders, because missing food and drinks have been reported.
Confirm hours. If visiting near closing, check the current hours directly rather than relying on the website, which one customer said listed midnight.
Allow time. Burgers are cooked to order, so allow a few extra minutes; an older review also described the location as busy.
Try fries. Fries are among the safest bets in the reviews, and the baja veggie burger is a notable meat-free choice.
Plan the visit
Practical details
Saih Shuaib 1 - Dubai
Saih Shuaib 1, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Common Concerns
Inconsistent beef
Beef burgers divide opinion: one customer reported a dry, hard-to-chew patty with little sauce and an unpleasant smell.
Small portions
Some customers felt burgers had become smaller while prices rose, making the meal poor value.
Order errors
Missing items have been reported, including a suhoor order that left one customer without food.
Poutine decline
A long-time customer said the poutine arrived with limp fries, generic gravy and cheese that no longer resembled curds.
Early closing
Late-night hours may not match the website: a customer found the location closed before the stated midnight closing time.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
40 AED
burger
“40 AED for a very small burger on the side of the road? NO!”Google review · December 2019
DXB
LOCAL
LOCAL
The Bottom Line
Big Smoke Burger in Dubai South is a casual fast-food choice for burgers, fries and shakes. The menu has enough variety to include named options such as The Champ, the Big Smoke Burger and the baja veggie burger, while chicken wings and loaded fries also get their share of praise. The strongest pattern is friendly service.
Several customers describe staff as kind, welcoming or helpful, and one review mentions fast service. Fries are another dependable-sounding draw: a detailed visit described them as hand-cut, crisp outside and fluffy inside, while other customers simply returned for the fries. The baja veggie burger is worth noting if you do not want beef; one reviewer called it one of the few veggie burgers with real flavour.
Consistency is the main caution. Some diners found the beef burgers dry, small or not hot, and one long-time poutine customer reported a sharp decline in the fries, gravy and cheese. A separate review describes serious illness after eating, though that is one customer’s report rather than a confirmed finding.
For takeaway, check the bag before leaving because missing items have been reported. Late-night visitors should also confirm closing hours, as one customer found the location closed before the website’s stated midnight time. One review reported paying 40 AED for a small burger, so value expectations should be measured carefully.