Juicy burgers
Several reviews praise the juicy, well-cooked patties, including the smashed burger paired with poutine fries.
Big Smoke Burger -Tilal Al Ghaf
Tilal Al Ghaf
Big Smoke Burger is a casual hamburger restaurant in Tilal Al Ghaf, serving beef and chicken burgers alongside comfort-food sides. Reviews especially point to juicy smashed burgers, hot dogs, poutine fries and milkshakes, with a friendly dine-in atmosphere and plenty of parking.
Reputation Score
4.5
★★★★★
179 ratings
Source: Google Maps
The Good Stuff
Burger variety
The menu gives burger fans plenty to choose from, including American cheeseburger, Nashville chicken and Southern fried chicken options.
Smoky hotdogs
The hot dogs are praised for their smoky grilled flavour, making them a useful alternative to the burgers.
Fast dine-in
One dine-in visit received its order within 10 minutes, while other reviews describe quick service and fresh, hot food.
Lettuce wraps
Staff have accommodated low-carb diners by preparing burgers in lettuce wraps instead of buns.
Easy parking
A review specifically notes that the Tilal Al Ghaf shop has a lot of parking space and is near Carrefour.
Kind service
Friendly, welcoming staff are a recurring strength, with one larger group receiving extra fries free of charge.
What to Eat at Big Smoke Burger -Tilal Al Ghaf How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Big Smoke Burger -Tilal Al Ghaf, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at Big Smoke Burger -Tilal Al Ghaf got the most positive mentions in user reviews. Check them out!
Food 10
-
American cheese burger Net +1
“My friends and I are craving for a delicious burger and tried big smoke burger for the first time. The team were polite and help us out with our order. They suggested the american cheese burger and the Champ along with cajun fries on the side. It was absolutely delicious. This restaurant dont just have a good team but they have the best variety of burgers. Will definitely come back.”
Positive 1Negative 0
Review excerpts
“My friends and I are craving for a delicious burger and tried big smoke burger for the first time. The team were polite and help us out with our order. They suggested the american cheese burger and the Champ along with cajun fries on the side. It was absolutely delicious. This restaurant dont just have a good team but they have the best variety of burgers. Will definitely come back.”April 2024
-
American cheeseburger Net +1
“A lot of different burgers to choose from. We tried American cheeseburger, nashvile chicken burger, and southern fried chicken burger. All of them were great! Staff are lovely and attentive! Really worth trying them out!”
Positive 1Negative 0
Review excerpts
“A lot of different burgers to choose from. We tried American cheeseburger, nashvile chicken burger, and southern fried chicken burger. All of them were great! Staff are lovely and attentive! Really worth trying them out!”July 2024
-
Champ Net +1
“My friends and I are craving for a delicious burger and tried big smoke burger for the first time. The team were polite and help us out with our order. They suggested the american cheese burger and the Champ along with cajun fries on the side. It was absolutely delicious. This restaurant dont just have a good team but they have the best variety of burgers. Will definitely come back.”
Positive 1Negative 0
Review excerpts
“My friends and I are craving for a delicious burger and tried big smoke burger for the first time. The team were polite and help us out with our order. They suggested the american cheese burger and the Champ along with cajun fries on the side. It was absolutely delicious. This restaurant dont just have a good team but they have the best variety of burgers. Will definitely come back.”April 2024
-
Cheese burger Net +1
“Have a nice place,also have a delicious sauce and juicy patties ☺️ specially a cheese burger one of the best burger I tried.”
Positive 1Negative 0
Review excerpts
“Have a nice place,also have a delicious sauce and juicy patties ☺️ specially a cheese burger one of the best burger I tried.”August 2025
-
Fries with cheesy sauce Net +1
“Food was great. Specially the burgers and fries with cheesy sauce ! Staff are very accommodating and kind. Service was amazing.”
Positive 1Negative 0
Review excerpts
“Food was great. Specially the burgers and fries with cheesy sauce ! Staff are very accommodating and kind. Service was amazing.”July 2024
-
Lonestar bacon Net +1
“Lonestar Bacon & all smash burgers are amazing. Lonestar one of most underrated burger in the town it’s worth of trying. I hope they make smash burger menus available in last exit Dubai/ Abu Dhabi bound branches.”
Positive 1Negative 0
Review excerpts
“Lonestar Bacon & all smash burgers are amazing. Lonestar one of most underrated burger in the town it’s worth of trying. I hope they make smash burger menus available in last exit Dubai/ Abu Dhabi bound branches.”August 2025
-
Mad x burger Net +1
“Best burger in town. mad X burger number 1”
Positive 1Negative 0
Review excerpts
“Best burger in town. mad X burger number 1”June 2024
-
Nashvile chicken burger Net +1
“A lot of different burgers to choose from. We tried American cheeseburger, nashvile chicken burger, and southern fried chicken burger. All of them were great! Staff are lovely and attentive! Really worth trying them out!”
Positive 1Negative 0
Review excerpts
“A lot of different burgers to choose from. We tried American cheeseburger, nashvile chicken burger, and southern fried chicken burger. All of them were great! Staff are lovely and attentive! Really worth trying them out!”July 2024
-
Poutine fries Net +1
“I especially loved the poutine fries — perfect combination with the smashed burger.”
Positive 1Negative 0
Review excerpts
“I especially loved the poutine fries — perfect combination with the smashed burger.”November 2025
-
Ranch fries Net +1
“Southern chicken burger is amazing, gotta try it along with the beef bacon and ranch fries. Highly recommended spot next to carfour market”
Positive 1Negative 0
Review excerpts
“Southern chicken burger is amazing, gotta try it along with the beef bacon and ranch fries. Highly recommended spot next to carfour market”February 2024
Honorable mentions (2)
-
Southern fried chicken burger Net +1
“A lot of different burgers to choose from. We tried American cheeseburger, nashvile chicken burger, and southern fried chicken burger. All of them were great! Staff are lovely and attentive! Really worth trying them out!”
Positive 1Negative 0
Review excerpts
“A lot of different burgers to choose from. We tried American cheeseburger, nashvile chicken burger, and southern fried chicken burger. All of them were great! Staff are lovely and attentive! Really worth trying them out!”July 2024
-
Spicy burger Net +1
“Great spicy burger. It’s messy to eat so it’s gotta be good.”
Positive 1Negative 0
Review excerpts
“Great spicy burger. It’s messy to eat so it’s gotta be good.”September 2024
What to Avoid (4)
Food 3
-
Grilled chicken Net −1
“Even worse, the grilled chicken in both orders was like eating a piece of rubber. The Mcdonald’s burger is actually better than the burger my son had. Very disappointing”
Positive 0Negative 1
Critical review excerpts
“Even worse, the grilled chicken in both orders was like eating a piece of rubber. The Mcdonald’s burger is actually better than the burger my son had. Very disappointing”November 2024
-
Hotdog Net −1
“Look at the Hotdog inage they advertise and look at the bun they sent me. The hotdog doesn't even fit in the bun”
Positive 0Negative 1
Critical review excerpts
“Look at the Hotdog inage they advertise and look at the bun they sent me. The hotdog doesn't even fit in the bun”April 2024
-
Poutine plate Net −1
“Only disappointed plate was the Poutine plate which was very salty and not good at all.”
Positive 0Negative 1
Critical review excerpts
“Only disappointed plate was the Poutine plate which was very salty and not good at all.”March 2025
Drinks 1
-
Milkshake Net −1
“No straw for the milkshake. I also asked for No whip cream in my shake and they still added it.”
Positive 0Negative 1
Critical review excerpts
“No straw for the milkshake. I also asked for No whip cream in my shake and they still added it.”August 2025
Tips for a Better Visit
Allow time. If ordering online, allow extra time and check the food yourself rather than relying on a ready notification.
Skip sides. If crisp, lightly seasoned fries matter to you, consider skipping the fries or poutine because several reviews found them salty or soggy.
Try wraps. Low-carb diners can ask for a lettuce-wrap burger; reviewers say the staff regularly accommodate this request.
Use parking. For a visit to the Tilal Al Ghaf branch, expect ample parking and a location near Carrefour.
Check upgrades. Confirm any side upgrade before paying: one customer was charged the full 18 AED for sweet potato fries instead of only the difference.
Dine in. For better timing and burger presentation, dining in may be preferable to delivery, which several reviews describe as delayed or soggy.
Plan the visit
Practical details
Dubai Sports City
Al Hebiah Fourth - Tilal Al Ghaf, Dubai
| Mon | 11:00 AM – 11:00 PM |
| Tue | 11:00 AM – 11:00 PM |
| Wed | 11:00 AM – 11:00 PM |
| Thu | 11:00 AM – 11:00 PM |
| Fri | 11:00 AM – 11:00 PM |
| Sat | 11:00 AM – 11:00 PM |
| Sun | 11:00 AM – 11:00 PM |
Common Concerns
Delivery delays
Multiple online orders were marked ready before the food was actually ready, creating long collection waits.
Weak poutine
Poutine and fries receive mixed feedback, including complaints about excessive salt, watery gravy and poor crispness.
Small portions
Some diners felt the beef patty and overall meal portion were too small for the price, with one meal costing nearly 80 dirhams.
Order errors
A delivery order was missing an item and substituted chicken breast cubes for advertised chicken wings.
Uneven quality
A few reviews describe soggy or smashed delivery burgers, rubbery grilled chicken and, in one case, unpleasant-tasting meat.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
nearly 80 dirhams
meal for one
“For nearly 80 dirhams for a meal for one, this was absolutely not worth the price”Google review · January 2026
DXB
LOCAL
LOCAL
The Bottom Line
Big Smoke Burger in Tilal Al Ghaf is a casual spot for beef and chicken burgers, with reviews highlighting juicy patties, smashed burgers, hot dogs and milkshakes. The menu has plenty of choice: diners mention the American cheeseburger, Lonestar Bacon, Southern chicken burger and Nashville chicken burger. Low-carb customers can also ask for a lettuce-wrap burger, which staff have prepared for regular visitors.
The strongest case for eating here is the combination of flavour and hospitality. One group received fresh, hot food, generous portions and extra fries free of charge, while another got its order within 10 minutes. Reviewers also mention a relaxed atmosphere, accommodating staff and plenty of parking near Carrefour, making the Tilal Al Ghaf branch convenient for a casual meal with family or friends.
The sides are less dependable than the burgers. Poutine and fries are praised in some reviews but criticised in others for being too salty, soggy, watery or not crisp, so burger-only may be the safer order. Delivery also has a notable warning: several customers received “ready” notifications while their orders were still delayed, and some burgers arrived soggy or smashed.
Prices can feel high when portions disappoint; one reviewer paid nearly 80 dirhams for a meal for one, while a sweet-potato-fries upgrade was reported at 18 AED.