Product range
Reviews describe a wide range of health and wellness products that are easy to find in the store.
BinSina Pharmacy Mall of the Emirates
Al Barsha
BinSina Pharmacy Mall of the Emirates in Al Barsha is a pharmacy for prescriptions, over-the-counter medicines and skincare. Reviews highlight clear medication guidance, insurance-related delivery help and detailed advice on products such as Filorga and Avene.
Reputation Score
4.3
★★★★☆
278 ratings
Source: Google Maps
The Good Stuff
Prescription help
Prescription service is described as efficient, with pharmacists taking time to explain medication instructions clearly.
Fast filling
One review specifically says prescriptions are filled quickly, which is useful when you are in a hurry.
Insurance support
The pharmacy has helped arrange insurance approval and delivery when medication was unavailable in the branch.
Skincare advice
Several reviews mention patient, detailed skincare guidance, including routines tailored to particular skin concerns.
Organised store
One customer found the branch clean and organised, with staff ready to help.
Tips for a Better Visit
Check prices. Before accepting a recommended cream or supplement, ask for its price; one customer later found a cream had cost AED 280.
Check receipts. If medication is delivered in separate boxes, confirm that every box comes with a receipt.
Ask about approval. For an unavailable insured medicine, ask whether the branch can arrange manual approval and delivery.
Request a routine. For skincare, ask for a product routine matched to your skin type and concerns rather than accepting a single recommendation.
Set boundaries. If you want to browse alone, say so clearly; one customer reported being approached repeatedly after declining help.
Plan the visit
Practical details
Al Barsha Rd, Mall of the Emirates
Al Barsha First - Al Barsha, Dubai
| Mon | 9:00 AM – 12:00 AM |
| Tue | 9:00 AM – 12:00 AM |
| Wed | 9:00 AM – 12:00 AM |
| Thu | 9:00 AM – 12:00 AM |
| Fri | 9:00 AM – 12:00 AM |
| Sat | 9:00 AM – 12:00 AM |
| Sun | 9:00 AM – 12:00 AM |
Popular Mentions
Filorga
A customer received clear explanations about items from the Filorga range.
Isdin products
A review specifically mentions receiving information about Isdin products.
Urea and sunscreen
A customer left with urea and sunscreen after receiving help navigating the pharmacy.
Wart drops
Wart drops are mentioned as a requested product, although one customer said the branch did not have them and recommended a gel instead.
Common Concerns
Upselling
Multiple reviews describe persistent product recommendations, including a cream and glutathione tablets offered to a customer feeling unwell.
Price clarity
A customer reported that the displayed price was lower than the amount charged at the cashier.
Missing receipt
One medication order arrived with remaining boxes delivered without a receipt.
Poor follow-up
A negative review says a phone enquiry received no response from customer service.
Insensitive conduct
One customer felt mocked while asking about shampoo for alopecia, describing the interaction as rude and shaming.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 50
tablets
“When I went to the counter, my card was swiped and I later realized the bill was AED 320 — AED 50 for the tablets and AED 280 for the cream”Google review · April 2026
AED 280
cream
“When I went to the counter, my card was swiped and I later realized the bill was AED 320 — AED 50 for the tablets and AED 280 for the cream”Google review · April 2026
DXB
LOCAL
LOCAL
The Bottom Line
BinSina Pharmacy Mall of the Emirates is a useful stop in Al Barsha for prescriptions, over-the-counter medicines and skincare. Reviews mention a broad, easy-to-navigate health and wellness range, quick prescription filling and pharmacists who explain how to take unfamiliar medicines. The branch has also helped customers obtain insurance approval and arrange delivery when a medicine was unavailable on site.
Skincare is a major part of the experience. Customers mention advice on Filorga, Isdin, Avene day cream, urea and sunscreen, with some reviewers receiving detailed routines for issues such as dandruff or specific skin concerns. That guidance can be genuinely helpful when the adviser listens and explains how products should be used.
The main caution is inconsistent customer service, particularly around the cosmetics area. Several reviews describe persistent upselling, including a cream priced at AED 280 within a AED 320 bill, while another customer said an oil costing more than AED 400 could not be returned. There are also reports of a displayed price differing from the cashier’s charge, a home-delivered order arriving without a receipt and unanswered phone follow-up.
Ask for prices and receipts before paying, and be direct if you prefer to browse independently.