Medicine guidance
Pharmacists are praised for explaining medicines clearly and teaching customers how to use them efficiently.
Supercare Pharmacy - Mall of the Emirates
Al Barsha
Supercare Pharmacy at Mall of the Emirates in Al Barsha is useful for prescriptions, medicines and personal-care shopping, with reviewers especially valuing clear pharmacist explanations and help choosing supplements or skincare. It is also worth checking for promotions and loyalty-app discounts before paying.
Reputation Score
4.7
★★★★★
337 ratings
Source: Google Maps
The Good Stuff
Product alternatives
Staff helped one customer find an alternative vitamin that had been difficult to locate.
Skincare advice
Reviews describe useful ingredient explanations and personalised help with creams and skincare routines.
Visible promotions
Customers are told about current offers, discounts and loyalty-app cashback options at checkout.
Organised shelves
One review specifically notes that the products are properly organised, making browsing easier.
WhatsApp replies
A repeat customer reports receiving quick responses and assistance through WhatsApp.
Tips for a Better Visit
Call ahead. If stock or directions matter, do not rely solely on the phone; one reviewer called three times without an answer.
Ask comparisons. When choosing a medicine or cream, ask staff to explain the differences between options and why their prices vary.
Check discounts. Ask about FAZA and the loyalty app: a customer received a FAZA discount and learned about extra app benefits.
Confirm returns. Clarify the return window before buying several supplement flavours, as one customer missed a 7-day exchange policy.
Set boundaries. If you only need a prescription, say so clearly; one visitor found the entrance supplement approach overly persistent.
Plan the visit
Practical details
Mall of The Emirates - Unit no. B47
Al Barsha First - Al Barsha, Dubai
| Mon | 9:00 AM – 12:00 AM |
| Tue | 9:00 AM – 12:00 AM |
| Wed | 9:00 AM – 12:00 AM |
| Thu | 9:00 AM – 12:00 AM |
| Fri | 9:00 AM – 12:00 AM |
| Sat | 9:00 AM – 12:00 AM |
| Sun | 9:00 AM – 12:00 AM |
Popular Mentions
Vanish PFB
A reviewer received help choosing Vanish PFB for ingrown facial hair and described the guidance as useful.
whitening strips
Whitening strips were among the products discussed alongside food supplements during a detailed consultation.
vitamin C effervescent tablets
A reviewer was offered vitamin C effervescent tablets as a complementary option while choosing mouth-ulcer cream.
Omega
One customer came looking for Omega and also bought multivitamins after receiving product suggestions.
Collagen
Collagen was a later purchase for one customer after an earlier supplement consultation.
Common Concerns
Unanswered calls
Several customers could not reach the pharmacy by phone, including one who called three times about medicine availability.
Pushy selling
Some visitors felt crowded by supplement sellers and pressured to buy, even when collecting a prescription.
Refund dispute
A customer says dry alcohol wipes were not refunded after purchase.
Strict returns
A customer was refused a flavour exchange after missing the stated 7-day return window for collagen powders.
Product check
One buyer found a creatine tub without the scoop they had been told was included and questioned its fill level.
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The Bottom Line
Supercare Pharmacy at Mall of the Emirates is a practical stop in Al Barsha for prescriptions, medicines, vitamins and personal-care products. Reviews are strongest when customers need guidance rather than a quick shelf grab: pharmacists have explained how to use medicines, compared mouth-ulcer creams by price and specifications, and helped shoppers choose skincare products, whitening strips and supplements. The supplement and skincare sections receive plenty of attention.
Customers mention Omega, multivitamins, collagen, Vanish PFB for ingrown facial hair and vitamin C effervescent tablets. Product knowledge is a real advantage when the advice stays consultative; one reviewer appreciated being given space to decide instead of being pushed toward the most expensive option. Discounts, FAZA acceptance and the loyalty app are worth asking about before payment.
There are practical cautions. Multiple reviewers could not get through by phone, including someone checking whether a medicine was available, so calling ahead may not work reliably. Another customer bought creatine without the scoop they expected, while others reported disputes over dry alcohol wipes and a missed return window.
Check supplement contents and clarify the return policy before leaving. Some visitors also found the entrance sales approach too aggressive, particularly when they came only for a prescription.