Custom designs
Several customers said their cakes closely matched supplied images, including a business cake with figurines and a printed photo.
Cake n Chill Cake shop
International City
Cake N Chill is a cake shop in International City specialising in customised celebration cakes. Reviews highlight its ability to recreate reference designs, including detailed birthday cakes and custom-designed cupcakes, with ordering handled through the website or WhatsApp.
Reputation Score
4.2
★★★★☆
169 ratings
Source: Google Maps
The Good Stuff
Fast orders
Rush orders can sometimes be turned around quickly: one customised cake ordered around 3pm was ready before 6pm.
Balanced flavours
Reviews mention moist, light cakes that are not overly sweet, including vanilla sponge with mango cream and a mint chocolate cake.
Responsive team
Customers describe WhatsApp replies as prompt, polite and helpful, including assistance with flavour choices not shown on a delivery app.
Event orders
The bakery has handled larger orders, including 70 cupcakes for an office event, with communication and special-request adjustments praised.
Neat packaging
One repeat customer specifically praised the ordering process, on-time delivery, packaging and cake design.
Repeat custom
A customer who ordered custom cakes three times said each arrived better than expected and described the prices as reasonable.
Tips for a Better Visit
Confirm filling. Double-check the filling before payment: one customer ordered Nutella but received a standard chocolate cake.
Check size. Ask for the cake dimensions or serving guidance, especially for small cakes; one 99 AED cake was reported as barely larger than a cupcake.
Allow buffer. Build in delivery time for important celebrations; one review reports a two-hour wait and another describes a 2.5-hour delay.
Confirm details. Before dispatch, reconfirm writing and design details. A customer said the requested “15th birthday” wording was missing.
Ask flavours. If ordering through a delivery app, ask about additional flavours: a staff member suggested options that were not listed in the app.
Use WhatsApp. WhatsApp can be a convenient route for custom orders; one customer arranged a cake the day before and received it as requested.
Plan the visit
Practical details
R17 Shop, Persia N13
Warsan First - France Cluster, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 10:00 PM |
| Sat | 10:00 AM – 10:00 PM |
| Sun | 10:00 AM – 10:00 PM |
Popular Mentions
custom-designed cupcakes
These cupcakes were praised for detailed designs, moist cake, balanced sweetness and varied fillings and frostings.
cake jar
A customer ordering through a delivery app found the cake jar delicious and received help choosing flavours unavailable in the app.
bento cake
Bento cakes were described as cute and tasty, with one order prepared and delivered from 2:30pm to 6pm.
Lemon cheesecake
The lemon cheesecake had a zesty taste, although one customer felt its texture was closer to lime mousse and found the portion small.
Millefeuille
A first-time customer specifically recommended the millefeuille alongside pâté and described the charges as friendly.
Common Concerns
Delivery delays
Some customers reported serious delays, including a delivery arriving at 5.30pm after a requested 3pm slot and another taking two hours.
Order errors
A customer paid for a Nutella-filled cake but received a normal chocolate cake, then said the complaint was ignored.
Size concerns
Reviews question portion value: a cake priced at 99 AED was described as slightly larger than a cupcake, while 24 mini cupcakes were called tiny.
Design mismatch
Some orders reportedly arrived damaged or differed from the requested design, including missing writing and an uneven finish.
Refund disputes
One customer said a late delivery was sent after cancellation was requested and that refund follow-ups were delayed.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
100 AED
24 mini cupcakes
“To make matters worse, I ordered a set of 24 mini cupcakes for 100 AED, thinking it was worth the money (I can literally buy a huge cake for this price!!!)”Google review · October 2023
462 AED
cake
“They charged me 462 AED for this supermarket quality cake and now instead of refunding my money they are offering me 50% store credit? as if after this horrible experience I will go back there again!!”Google review · June 2023
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The Bottom Line
Cake N Chill in International City is geared towards celebration orders rather than just picking up a standard sponge. Customers use it for birthday cakes, bento cakes, custom-designed cupcakes and detailed themed designs copied from reference pictures. One business order included figurines and a high-quality printed photo, while another customer praised a mint chocolate flavour that was light and not overpowering.
Taste is often described as moist, light and balanced rather than excessively sweet. A vanilla sponge with mango cream was compared to an ice-cream cake, and the lunchbox-style chocolate cake was praised for rich flavour without overly sweet cream. The shop has also completed sizeable event orders, including 70 cupcakes for an office gathering.
WhatsApp ordering is repeatedly described as convenient, with some customers receiving quick replies and help choosing flavours not shown on delivery apps. There are important booking cautions. 5-hour delivery delays, an incorrect Nutella filling, damaged or mismatched designs, and complaints about refunds.
Portion expectations also need checking: one reviewer said a 99 AED cake was barely larger than a cupcake, while 24 mini cupcakes for 100 AED were considered tiny. Confirm the size, filling, lettering and delivery window before paying, and leave a buffer for time-sensitive celebrations.