Custom designs
Several customers praised detailed custom work, including a chef improving a birthday design and a Nike Dior Jordan’s-shaped cake.
Cakes Tarts & Arts | Birthday Cakes | Wedding cakes | Cup Cakes
International City
Cakes Tarts & Arts is a cake shop in International City for celebration cakes, cupcakes and desserts. Reviews especially highlight custom themed designs, including Frozen and other birthday cakes, though experiences with flavour, freshness and delivery are mixed.
Reputation Score
4.2
★★★★☆
280 ratings
Source: Google Maps
The Good Stuff
Red velvet
Red velvet received strong praise, with one Frozen-themed birthday cake described as among the reviewer’s best.
Chocolate mousse
A customer singled out the chocolate mousse cake for its silky mousse and well-made sponge.
Timely delivery
Multiple customers reported on-time or early delivery, including a birthday cake that arrived well before its estimate.
Friendly atmosphere
Reviews describe a cozy shop with friendly, attentive staff and a warm atmosphere.
Order communication
One overseas customer praised the WhatsApp communication and straightforward online ordering process.
Tips for a Better Visit
Confirm delivery. If timing matters, confirm the delivery window and allow contingency time; one Abu Dhabi order arrived at 17:31 despite a 2–3 pm slot.
Check freshness. Ask when the cake was prepared and confirm it will be fully thawed, as reviews mention hard sponge and cakes arriving frozen.
Confirm details. Send the design, colour, flavour and message in writing, then recheck them before payment or dispatch.
Verify flavour. Double-check the selected flavour at ordering and collection; one chocolate-cake order reportedly arrived as red velvet.
Inspect packaging. For delivery, check the box on arrival and report damage immediately; one customer received broken tarts with no effective support.
Plan the visit
Practical details
International City, Riviera Residence - CBD 19, Shop 3 Beside papa John
Warsan First - Dubai International City, Dubai
| Mon | 10:00 AM – 12:00 AM |
| Tue | 10:00 AM – 12:00 AM |
| Wed | 10:00 AM – 12:00 AM |
| Thu | 10:00 AM – 12:00 AM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
Tiramisu
Tiramisu appears in both positive and sharply negative reviews, so expectations may depend on the order.
Pear fruit mousse
The pear fruit mousse received a strongly negative review, including a complaint about its price.
Bento cake
A red velvet bento cake was described as smooth, flavourful and enjoyable in the shop.
Common Concerns
Inconsistent freshness
Several customers reported dry, stale or frozen cakes, including sponge described as hard and as if kept for days.
Delivery problems
Some orders arrived late, frozen or after extended waits; one Talabat order took more than 2.5 hours.
Design errors
A custom order reportedly arrived in the wrong colours, without the requested message, and with a different flavour.
Poor support
Customers reported unanswered complaints after damaged desserts, disliked cakes and a request for a refund.
Value concerns
Some reviewers felt cakes or desserts were overpriced, including a pear fruit mousse described as disappointing.
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The Bottom Line
Cakes Tarts & Arts is a celebration-focused cake shop in International City where customers order birthday and custom cakes, cupcakes and desserts. The strongest evidence is around visual design: reviews describe Frozen-themed cakes, detailed personalised designs and even a Nike Dior Jordan’s-shaped cake. Red velvet and chocolate mousse cakes also receive notably positive mentions, with some customers praising balanced flavour, moist texture and attractive decoration.
The experience is not consistent, so the occasion matters. Several customers received cakes that were tasty, beautifully made and delivered on time, while others reported dry or stale sponge, frozen cream, excessive sweetness or desserts that did not match the named flavour. Tiramisu is especially mixed: one customer found it average, while another said the product received was not Tiramisu at all.
Delivery deserves careful planning. 5-hour Talabat wait, a late frozen birthday cake and a non-Dubai delivery that missed its selected slot. Confirm the flavour, colours, message and delivery window in writing, and inspect the packaging when it arrives.
Complaints about damaged desserts and unanswered support messages are another reason to leave buffer time before an important celebration.