Broad selection
The showroom covers renovation essentials, including large-format porcelain slabs, sanitaryware, tiles and cabinetry.
Casa Milano - Dubai
Al Quoz
Casa Milano is a home improvement store in Al Quoz with a design-led showroom for renovation projects. Customers come for products such as large-format tiles, sanitaryware and kitchen solutions, with staff often helping narrow down finishes and specifications.
Reputation Score
4.4
★★★★☆
358 ratings
Source: Google Maps
The Good Stuff
Helpful guidance
Reviewers describe patient product advice, including explanations of different parquet styles, finishes, quality and price.
Useful showroom
The showroom is designed to help customers picture how tiles, marble, sanitaryware and bathroom fittings may look in a finished home.
Project support
Some customers received responsive support across lengthy projects, including a seven-month garden and garage tiling job.
Delivery help
A review describes an urgently needed small item arriving earlier than promised, which mattered to the progress of the project.
Old-part support
One concealed toilet mechanism bought three years earlier was repaired despite the required part being discontinued.
Tips for a Better Visit
Check stock. For a large project, confirm current stock and the availability of matching future quantities before placing the order.
Verify drawings. For kitchens, get the approved drawings, production schedule and installation checks clearly confirmed before work begins.
Check shades. For slabs, confirm the selected shade against the delivered piece and clarify the return process before accepting it.
Clarify support. Ask how after-sales issues will be handled and who will follow up, since some customers reported slow communication after payment.
Ask availability. If you need replacement bathroom parts later, ask about continuity or discontinued models before choosing older product lines.
Plan the visit
Practical details
SR04, MZ08 Al Waha Complex - Sheikh Zayed Rd
Al Qouz Third - Al Quoz, Dubai
| Mon | 9:00 AM – 9:00 PM |
| Tue | 9:00 AM – 9:00 PM |
| Wed | 9:00 AM – 9:00 PM |
| Thu | 9:00 AM – 9:00 PM |
| Fri | 9:00 AM – 9:00 PM |
| Sat | 9:00 AM – 9:00 PM |
| Sun | 9:00 AM – 9:00 PM |
Popular Mentions
Smart home systems
The fit-out collection includes smart home systems as one of the less typical renovation options mentioned by customers.
Parquet flooring
Customers mention parquet flooring with advice on the differences between styles and finishes.
Smart Toilet
Smart Toilet is among the bathroom products purchased by one reviewer, alongside shower fixtures and accessories.
Customised cupboards
The showroom’s fit-out range includes customised cupboards for customers planning tailored storage.
Common Concerns
Stock gaps
One professional customer reported difficulty getting additional quantities of the same ceramic, with lead times reaching six months or more.
Kitchen delays
A locally produced kitchen reportedly arrived six months late, with installation mistakes and repeated snag visits.
After-sales
Some reviewers found post-purchase communication and issue resolution much slower than the showroom sales process.
Product disputes
A customer said a bent sink was not accepted for return after sitting unchecked in the warehouse.
Shade mismatch
One slab arrived much darker than the showroom selection, and the reviewer reported waiting 11 days for return and refund action.
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The Bottom Line
Casa Milano is a home improvement showroom in Al Quoz aimed at people planning a renovation, fit-out or new villa. You can compare tiles and porcelain, sanitaryware, bathroom fittings, kitchens and cabinetry in a setting that several reviewers found well organised and useful for visualising finished spaces. The range includes large-format slabs, parquet flooring and smart-home products as well as everyday renovation components.
The strongest pattern in the reviews is the sales-stage guidance. Customers describe patient explanations of finishes and quality, help shortlisting bathroom choices, and responsive support during longer tiling or sourcing projects. Delivery can also work well: one urgently needed item reportedly arrived earlier than promised, and another customer said replacement items were sent directly to a site.
There are important project-planning cautions. One review reports six-month-plus waits for extra quantities of the same ceramic, while another describes a locally produced kitchen delivered six months late and installed against approved drawings. After-sales experiences are mixed too, including slow follow-up, a disputed bent sink and a slab that arrived darker than the showroom selection.
Confirm stock, matching batches, delivery dates, drawings and return procedures in writing before committing.