Fast Custom Work
Several reviews describe bespoke rings completed in under a week, including one aquamarine ring finished in less than seven days.
Ceylon Master Gems
Palm Jumeirah
Ceylon Master Gems is a Sri Lankan gemstones supplier with a retail shop at the Fairmont The Palm in Palm Jumeirah. Customers come for natural sapphires and other gemstones, then have them turned into custom rings or other jewellery, often on tight timelines.
Reputation Score
5.0
★★★★★
162 ratings
Source: Google Maps
The Good Stuff
3D Previews
For an engagement ring, the team digitally engineered a preview so the customer could check the design before production.
Gem Guidance
Reviews highlight patient explanations about gemstone quality, colour, cut and suitability, including for astrological purchases.
Same-Day Repairs
A ring repair involving a replacement stone and a new basket was completed the same day and within the customer’s budget.
Certificates
Customers report receiving documentation detailing the sapphire, diamonds and gold, as well as authentication certificates for jewellery.
Hotel Delivery
The business has delivered finished jewellery to customers’ hotels and, in one case, safely to a customer’s doorstep.
Design Changes
Customers could discuss small amendments to a 3D model by phone and in store before finalising an engagement ring.
Tips for a Better Visit
Request Documents. Ask what certification or documentation comes with your stone or finished piece; one customer received details for the sapphire, diamonds and gold.
Bring References. Take a picture or sketches of the design you want. One engagement ring was made from a supplied image, with changes discussed through a 3D model.
Allow Design Input. If you are commissioning a ring, ask to review the digital preview and discuss amendments before production.
Flag Your Deadline. Mention your flight or departure date early if visiting Dubai briefly; reviews describe rings completed within two or three days.
Ask About Sizing. If you already have a ring, ask about resizing or resetting options. A sapphire and diamond ring was resized during a Dubai stay.
Discuss Pricing. Ask for a pricing breakdown rather than relying on bargaining; one customer said the calculations were explained transparently.
Plan the visit
Practical details
Hotel، Fairmont
The Palm Jumeirah, Dubai
| Mon | 10:30 AM – 9:30 PM |
| Tue | 10:30 AM – 9:30 PM |
| Wed | 10:30 AM – 9:30 PM |
| Thu | 10:30 AM – 9:30 PM |
| Fri | 10:30 AM – 12:30 PM, 3:00 PM – 9:30 PM |
| Sat | 10:30 AM – 9:30 PM |
| Sun | 10:30 AM – 9:30 PM |
Popular Mentions
Blue sapphire
Customers mention blue sapphires for engagement rings and astrological use, including a five-carat stone and diamond-accented settings.
Yellow sapphire
Natural yellow sapphires are mentioned both as loose gemstones and as stones made into ring settings.
Tanzanite stone
A tanzanite stone was used for a custom ring, while another customer commissioned both a tanzanite pendant and ring with diamonds.
Pink sapphire nose ring
One customer ordered a pink sapphire nose ring and reported that it was made to order in less than an hour.
Common Concerns
No concerns reported yet.
DXB
LOCAL
LOCAL
The Bottom Line
Ceylon Master Gems is a gemstone supplier and custom jeweller at the Fairmont The Palm in Palm Jumeirah. Reviews describe customers choosing natural blue, yellow and pink sapphires, aquamarine, tanzanite, emeralds, ruby and coral, then having them set into rings, pendants or other bespoke pieces. It is especially useful if you already have a stone, a specific design, or an astrological requirement and want guidance through the setting process.
The workshop side is a clear part of the experience. Customers have used digital 3D previews for engagement rings, requested design changes by phone and in store, and had an old engagement ring reset while retaining its original diamond. Timelines can be notably short: examples include wedding rings in three days, an emerald ring in a couple of days and several bespoke rings in under a week.
A same-day repair also covered replacing an entire basket. If you are travelling, share your departure date at the outset and ask about delivery, sizing and documentation. Reviews mention hotel or doorstep delivery, resizing during a Dubai stay, and certificates listing gemstone, diamond and gold details.
Pricing is described as transparent and reasonable, though one customer specifically said not to expect a discount because the quoted price was presented as honest pricing.