Custom Work
Customers describe custom rings and wedding bands being made to their requested designs, with careful follow-up through execution.
Fine Gems FZCO
Al Quoz
Fine Gems FZCO is a jewelry store in Al Quoz specialising in natural gemstones, diamonds and 18K gold pieces. Customers come for carefully guided purchases as well as custom work, including wedding bands, redesigned earrings and made-to-order rings.
Reputation Score
5.0
★★★★★
161 ratings
Source: Google Maps
The Good Stuff
Ring Resizing
A customer had an engagement ring resized after completion for a better fit, showing useful post-purchase support.
Redesign Service
Old diamond earrings can be redesigned into a new set rather than simply replaced.
Stone Choice
One custom earring order was handled from selecting the stone through to execution, with the customer happy with the result.
Large Selection
Reviews mention a huge collection, including gemstones, gold and diamonds, with both contemporary and unique designs.
Patient Guidance
The team is repeatedly described as patient and willing to spend time helping customers choose confidently without pressure.
Quick Turnaround
Customers report fast delivery and quick turnaround on completed jewelry orders.
Transparent Pricing
A customer specifically praised transparency around pricing and certification when buying gold jewelry.
Tips for a Better Visit
Discuss Sizing. Confirm the ring’s shape and fit before approving resizing, since one customer reported damage after the work.
Bring Old Pieces. If you have unwanted or inherited jewelry, ask about redesigning it; a customer turned old diamond earrings into a new set.
Plan Custom Work. For a bespoke piece, discuss the stone choice and execution together so the finished design matches your brief.
Negotiate. Ask whether there is room on the price; a repeat customer said the staff were open to negotiation.
Ask About Cleaning. After buying wedding bands, one customer was offered free cleaning for an engagement ring, so ask what after-sales care is available.
Plan the visit
Practical details
Sheikh Zayed Road - 4th Interchange
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 10:00 AM – 9:00 PM |
| Tue | 10:00 AM – 9:00 PM |
| Wed | 10:00 AM – 9:00 PM |
| Thu | 10:00 AM – 9:00 PM |
| Fri | 10:00 AM – 9:00 PM |
| Sat | 10:00 AM – 9:00 PM |
| Sun | 10:00 AM – 9:00 PM |
Common Concerns
Resizing Risk
One reviewer reported that a ring’s quality became poor after resizing and felt pushed toward a higher-margin alternative.
DXB
LOCAL
LOCAL
The Bottom Line
Fine Gems FZCO is a jewelry store in Al Quoz where the strongest reason to visit is the combination of ready-to-buy pieces and custom work. Reviews mention customized wedding bands, engagement rings, custom earrings and redesigning old diamond earrings into a new set. The business-supplied description also identifies natural gemstones, diamonds and 18K gold as core offerings.
Custom orders seem to be handled collaboratively. Customers describe getting help with stone selection, design and execution, while another had a rainbow moonstone made into a tear-shaped ring. That makes the shop worth considering if a standard display piece is close to what you want but not quite right.
Reviews also mention fast delivery, quick turnaround and ring resizing for a better fit. For browsing, expect a broad selection ranging from elegant newer models to unique gemstone pieces. Several customers highlight patient, friendly guidance and say they did not feel pressured; one described staff spending an entire day helping with a choice.
Pricing is often described as reasonable, with one repeat customer noting that negotiation was possible. There is one important caution: a reviewer said a ring’s quality became poor after resizing and felt steered toward a higher-margin option. Confirm sizing, shape and the proposed resizing process before approving the work, especially for a valuable ring.