Tender beef
The Beef Philly Steak Cheese Sandwich has been praised for tender beef, rich flavour and melted cheese.
Charleys Cheesesteaks
Al Barsha
Charleys Cheesesteaks is a counter-service spot in Al Barsha serving Philly-style cheesesteaks, burgers, loaded fries and lemonades. Reviews especially point to the Beef Philly Steak Cheese Sandwich and blueberry lemonade, though portion size and consistency can vary.
Reputation Score
4.0
★★★★☆
762 ratings
Source: Google Maps
The Good Stuff
Fresh sandwiches
Several reviews describe the sandwiches as freshly made, including a large 3 bacon cheese meal that stayed fresh after takeaway.
Fast service
Some customers report quick preparation, including during a crowded lunch period at the Mall of the Emirates branch.
Strong fries
Cheese fries and topped fries have received positive feedback, with one review noting they remained crispy under cheese and beef.
Good lemonade
Blueberry, berry and peach lemonades are recurring bright spots, with the blueberry version especially praised for its sweet-tangy balance.
Family option
One review notes that children liked the kids meal, which included a Kinder Joy.
What to Eat at Charleys Cheesesteaks How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Charleys Cheesesteaks, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
Foods and drinks mentioned in reviews of Charleys Cheesesteaks, ranked by positive reviews minus negative reviews. Zero-score items have no net positive feedback; their labels distinguish neutral-only from mixed feedback.
Food 10
-
3 Bacon cheese Net +1
“Wow, i ordered take away as always an the service was quick and amazing staff on duty late after 11 still had a gr8 smile to get my order, she waited for me to pick up my order, i ordered the 3 bacon cheese, everything was so fresh even when i got home, Thank u so much will def.”
Positive 1Negative 0
Review excerpts
“Wow, i ordered take away as always an the service was quick and amazing staff on duty late after 11 still had a gr8 smile to get my order, she waited for me to pick up my order, i ordered the 3 bacon cheese, everything was so fresh even when i got home, Thank u so much will def.”July 2025
-
Bacon philly steak sandwich Net +1
“This time I ordered the Old school sandwich and the regular sandwich. I honestly prefer the regular, the bacon Philly steak sandwich, but if you dont want something with too much ingredients go for the old school.”
Positive 1Negative 0
Review excerpts
“This time I ordered the Old school sandwich and the regular sandwich. I honestly prefer the regular, the bacon Philly steak sandwich, but if you dont want something with too much ingredients go for the old school.”October 2021
-
Beef philly steak cheese sandwich Net +1
“I recently visited Charleys with a friend and had the pleasure of trying their Beef Philly Steak Cheese Sandwich. It was absolutely next level , the flavors were rich, the beef was tender, and the melted cheese brought everything together perfectly.”
Positive 1Negative 0
Review excerpts
“I recently visited Charleys with a friend and had the pleasure of trying their Beef Philly Steak Cheese Sandwich. It was absolutely next level , the flavors were rich, the beef was tender, and the melted cheese brought everything together perfectly.”August 2025
-
Cheese fries Net +1
“I also had the cheese fries as a side dish and wasn't disappointed.”
Positive 1Negative 0
Review excerpts
“I also had the cheese fries as a side dish and wasn't disappointed.”February 2022
-
Cheese steak Net +1
“Makes good cheese steak! Brings back great memories of a visit to Philly some years back. If it can do that, gets a seal of approval from me. Not expensive as well. I could eat this everyday! Now back in the UK and wishing the brand was here too. Will definitely go again!”
Positive 1Negative 0
Review excerpts
“Makes good cheese steak! Brings back great memories of a visit to Philly some years back. If it can do that, gets a seal of approval from me. Not expensive as well. I could eat this everyday! Now back in the UK and wishing the brand was here too. Will definitely go again!”December 2018
-
Cheesesteak Net +1
“Very tasty cheesesteak overall - sizeable and very fresh tasting; from the beef itself to the bread.”
Positive 1Negative 0
Review excerpts
“Very tasty cheesesteak overall - sizeable and very fresh tasting; from the beef itself to the bread.”March 2019
-
Cheesesteak sandwichs Net +1
“Delicious, tender, and juicey cheesesteak Sandwichs.”
Positive 1Negative 0
Review excerpts
“Delicious, tender, and juicey cheesesteak Sandwichs.”April 2023
-
Chicken philly steaks Net +1
“The best chicken steaks. Try their Chicken Philly Steaks. It’s on Entertainer as well as Botim prime.”
Positive 1Negative 0
Review excerpts
“The best chicken steaks. Try their Chicken Philly Steaks. It’s on Entertainer as well as Botim prime.”March 2020
-
Happy meals Net +1
“Charleys Philly Steaks at Mall of the Emirates, very well and very fast services, too delicious fast foods, kids will love it too much , they offer Happy meals for kids, and also too many choices of fast foods of big size serving sandwiches, with cold drink, and order ice cream for extra little money, and prices are medium range.”
Positive 1Negative 0
Review excerpts
“Charleys Philly Steaks at Mall of the Emirates, very well and very fast services, too delicious fast foods, kids will love it too much , they offer Happy meals for kids, and also too many choices of fast foods of big size serving sandwiches, with cold drink, and order ice cream for extra little money, and prices are medium range.”December 2019
-
Kids meal Net +1
“Kids also liked their kids meal. They had kinderjoys in it.”
Positive 1Negative 0
Review excerpts
“Kids also liked their kids meal. They had kinderjoys in it.”January 2019
Honorable mentions (4)
-
Old school sandwich Net +1
“This time I ordered the Old school sandwich and the regular sandwich. I honestly prefer the regular, the bacon Philly steak sandwich, but if you dont want something with too much ingredients go for the old school.”
Positive 1Negative 0
Review excerpts
“This time I ordered the Old school sandwich and the regular sandwich. I honestly prefer the regular, the bacon Philly steak sandwich, but if you dont want something with too much ingredients go for the old school.”October 2021
-
Philly beef sandwich Net +1
“Loved every bite of it. Beef was succulent and fresh. Ordered Philly beef sandwich.”
Positive 1Negative 0
Review excerpts
“Loved every bite of it. Beef was succulent and fresh. Ordered Philly beef sandwich.”January 2019
-
Philly steak sandwich Net +1
“I like their philly steak sandwich, I order mine with extra olives.”
Positive 1Negative 0
Review excerpts
“I like their philly steak sandwich, I order mine with extra olives.”November 2020
-
Chicken philly sandwich Net 0
Only neutral feedback
“Charleys chicken Philly sandwich is one of my all time favorite. But today really disappointed the quality and behavior of reception staff.”
Positive 0Negative 0Neutral 1
Drinks 3
-
Berry lemonade Net +1
“I liked their berry lemonade.”
Positive 1Negative 0
Review excerpts
“I liked their berry lemonade.”April 2023
-
Blueberry lemonade Net +1
“To complement the meal, I ordered my all-time favorite – Blueberry Lemonade. I often have this whenever I visit, and honestly, I haven’t found a better lemonade anywhere else. The balance of sweet and tangy flavors is just perfect.”
Positive 1Negative 0
Review excerpts
“To complement the meal, I ordered my all-time favorite – Blueberry Lemonade. I often have this whenever I visit, and honestly, I haven’t found a better lemonade anywhere else. The balance of sweet and tangy flavors is just perfect.”August 2025
-
Peach lemon drink Net +1
“The food was a disaster, we took 20 boneless wings and it tasted terrible. Would advise not to take that, or anything else. Peach lemon drink was good, food -1”
Positive 1Negative 0
Review excerpts
“The food was a disaster, we took 20 boneless wings and it tasted terrible. Would advise not to take that, or anything else. Peach lemon drink was good, food -1”November 2025
What to Avoid (9)
Food 9
-
Boneless wings Net −1
“The food was a disaster, we took 20 boneless wings and it tasted terrible. Would advise not to take that, or anything else. Peach lemon drink was good, food -1”
Positive 0Negative 1
Critical review excerpts
“The food was a disaster, we took 20 boneless wings and it tasted terrible. Would advise not to take that, or anything else. Peach lemon drink was good, food -1”November 2025
-
Buffalo wings meal Net −1
“I ordered buffalo wings meal. The wings were as dry as the saharh desert. Which caused me issues while chewing them. As if they were in the freezer since 1996. The fries were good but over all my meal was ruined. The staff was also good.”
Positive 0Negative 1
Critical review excerpts
“I ordered buffalo wings meal. The wings were as dry as the saharh desert. Which caused me issues while chewing them. As if they were in the freezer since 1996. The fries were good but over all my meal was ruined. The staff was also good.”September 2024
-
Cheesecake Net −1
“Waiting was very long and cheesecake tasted a little sour than it should usually be.”
Positive 0Negative 1
Critical review excerpts
“Waiting was very long and cheesecake tasted a little sour than it should usually be.”August 2022
-
Chicken philly Net −1
“Not worth the 57 AED I spent on chicken Philly. (Large size)”
Positive 0Negative 1
Critical review excerpts
“Not worth the 57 AED I spent on chicken Philly. (Large size)”March 2024
-
Chicken sandwich Net −1
“Yummiest sandwiches as usual. Just wanted to give a small comments about the chicken sandwich that last time i got almost 80% was just veg. Like forgot to put enough chicken when they make their mixed. I believed it was and a non intentionally act. Please keep the good job”
Positive 0Negative 1
Critical review excerpts
“Yummiest sandwiches as usual. Just wanted to give a small comments about the chicken sandwich that last time i got almost 80% was just veg. Like forgot to put enough chicken when they make their mixed. I believed it was and a non intentionally act. Please keep the good job”October 2021
-
French fries Net −1
“Very bad experience I buy one meal and I found French fries black Burn when I ask the staff why like that she say normal”
Positive 0Negative 1
Critical review excerpts
“Very bad experience I buy one meal and I found French fries black Burn when I ask the staff why like that she say normal”December 2019
-
Jalapeño fries Net −1
“Jalapeño fries were cold asked her later to replace.”
Positive 0Negative 1
Critical review excerpts
“Jalapeño fries were cold asked her later to replace.”July 2021
-
Large beef philly cheese steak meal Net −1
“Today I ordered a large beef philly cheese steak meal ... but wish I hadn't bothered. Looked fantastic, all the constituent parts were present but it was totally bland, lacking any flavour whatsoever. These need to seriously up their game.”
Positive 0Negative 1
Critical review excerpts
“Today I ordered a large beef philly cheese steak meal ... but wish I hadn't bothered. Looked fantastic, all the constituent parts were present but it was totally bland, lacking any flavour whatsoever. These need to seriously up their game.”August 2025
-
Smashburger Net −1
“Wings was burnt burger was not good too salty and Philly steak was also too salty and dry so-called Smashburger was just a burger and it was really bad. I don’t recommend.”
Positive 0Negative 1
Critical review excerpts
“Wings was burnt burger was not good too salty and Philly steak was also too salty and dry so-called Smashburger was just a burger and it was really bad. I don’t recommend.”June 2026
Tips for a Better Visit
Check toppings. For takeaway or delivery, confirm sauces, jalapeños and cheese before leaving; customers reported missing or incorrect additions.
Avoid wings. The cheesesteaks may be the safer first order: multiple reviews specifically report dry or burnt wings.
Try combos. If value matters, consider a meal combo; one customer said it made the pricey small cheesesteak feel slightly more worthwhile.
Watch portions. If you want a fuller sandwich, check the filling before leaving, as some customers received mostly bread or very little meat.
Allow time. During busy periods, leave extra time for preparation: reviews mention long waits and food-court crowding.
Plan the visit
Practical details
Sheikh Zayed Road, 5th Interchange
Al Barsha First - Al Barsha, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 12:00 AM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 10:00 PM |
Common Concerns
Uneven quality
Reviews range from juicy, flavourful cheesesteaks to sandwiches described as bland, dry or excessively salty.
Small portions
Some customers felt the sandwich filling was stingy or the cheesesteak was small for its price.
Service issues
Several reviews describe rude or unprofessional staff interactions, including a dispute over cheese toppings and fry size.
Wing problems
The wings have been described as burnt, dry or unpleasant, including a 20-piece boneless wings order.
Delivery delays
At least one delivery order through Smiles was still undelivered more than 90 minutes after ordering.
DXB
LOCAL
LOCAL
The Bottom Line
Charleys Cheesesteaks is a counter-service cheesesteak restaurant in Al Barsha, with a food-court setting and a menu centred on Philly-style sandwiches. The clearest reason to consider it is the Beef Philly Steak Cheese Sandwich: customers have described tender beef, rich flavour and melted cheese. The Chicken Philly, bacon cheesesteaks and loaded fries also appear in the reviews, alongside blueberry, berry and peach lemonades.
The experience is not completely predictable. Some visitors received fresh, juicy sandwiches and fast service even when the food court was crowded. Others found the filling sparse, the steak bland or dry, or the sandwich too small for the price.
One large chicken Philly was reported as costing 57 AED, while another customer called the sandwiches expensive even when ordering a combo. Service can be excellent or frustrating. There are reports of friendly late-night takeaway service, but also complaints about rude staff, missing sauces, incorrect cheese requests and a delivery that had still not arrived after more than 90 minutes.
Check your order before leaving, especially for custom toppings. For a first visit, the cheesesteaks and cheese fries look like the more reliable starting point than the wings, which several customers found dry or burnt. If you are visiting at a busy food-court time, allow extra time and consider a meal combo for somewhat better value.