Chicken California
The Chicken California was praised for tender chicken, fresh vegetables, soft bread and ranch sauce.
Charleys Cheesesteaks
Downtown Dubai
Charleys Cheesesteaks is a counter-service cheesesteak restaurant in Downtown Dubai, with Philly-style sandwiches, loaded fries and lemonades. Reviews make the Chicken California, crispy fries and fresh lemonade the clearest reasons to consider it for a quick food-court meal.
Reputation Score
3.1
★★★☆☆
221 ratings
Source: Google Maps
The Good Stuff
Fresh Lemonade
One reviewer found the lemonade cheap, large and fresh compared with other Dubai Mall drink options.
Crispy Fries
Crispy fries were a standout for one reviewer, who said they were the best part of the meal.
Friendly Service
Several visits received positive service feedback, including one report of polite and attentive counter service.
Filling Sandwiches
One customer specifically liked the large sandwiches and found the meals filling.
What to Eat at Charleys Cheesesteaks How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Charleys Cheesesteaks, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at Charleys Cheesesteaks got the most positive mentions in user reviews. Check them out!
Food 10
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Bacon fries Net +1
“Tried first time and it turned out very well.... very tasty best subs i have ever had .... bacon fries was yummy”
Positive 1Negative 0
Review excerpts
“Tried first time and it turned out very well.... very tasty best subs i have ever had .... bacon fries was yummy”March 2019
-
Bacon philly steak sandwich Net +1
“This time I ordered bacon Philly steak sandwich with the amazing crispy french fries and my favorite lemonade. The sandwich as usual, perfectly loaded with beef steak and bacon, the amazing cheese gives a very delicious taste to the sandwich.”
Positive 1Negative 0
Review excerpts
“This time I ordered bacon Philly steak sandwich with the amazing crispy french fries and my favorite lemonade. The sandwich as usual, perfectly loaded with beef steak and bacon, the amazing cheese gives a very delicious taste to the sandwich.”November 2021
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Charley triple beef slider Net +1
“taste the new product of charley triple beef slider one of the best slider i ever try.😋😋”
Positive 1Negative 0
Review excerpts
“taste the new product of charley triple beef slider one of the best slider i ever try.😋😋”September 2022
-
Cheesy bbq chicken sub Net +1
“I ordered the Cheesy BBQ Chicken Sub. I said no tomatoes and lettuce. Just BBQ sauce and cheese. This is by far the best sub I've had. The right amount of taste. I'd definitely recommend this. It's so so good.”
Positive 1Negative 0
Review excerpts
“I ordered the Cheesy BBQ Chicken Sub. I said no tomatoes and lettuce. Just BBQ sauce and cheese. This is by far the best sub I've had. The right amount of taste. I'd definitely recommend this. It's so so good.”April 2017
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Chicken california Net +1
“We both ordered the Chicken California, and it was absolutely delicious — tender chicken, fresh vegetables, soft bread, and a tasty ranch sauce. Honestly, Subway doesn’t even compare. It was fresh, flavorful, and one of the best quick meals we’ve had.”
Positive 1Negative 0
Review excerpts
“We both ordered the Chicken California, and it was absolutely delicious — tender chicken, fresh vegetables, soft bread, and a tasty ranch sauce. Honestly, Subway doesn’t even compare. It was fresh, flavorful, and one of the best quick meals we’ve had.”August 2025
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Chicken teriyaki combo Net +1
“This weekend I have visited Charley's in Dubai Mall food court & tried chicken teriyaki combo & veggie delight (in brown bread) with the Blueberry Lemonade & Strawberry Lemonade. We also tasted the Jalapeno Pepper Fries & Cheese Fries!! Everything was delicious, No complaints at all! Timely served with the best quality !”
Positive 1Negative 0
Review excerpts
“This weekend I have visited Charley's in Dubai Mall food court & tried chicken teriyaki combo & veggie delight (in brown bread) with the Blueberry Lemonade & Strawberry Lemonade. We also tasted the Jalapeno Pepper Fries & Cheese Fries!! Everything was delicious, No complaints at all! Timely served with the best quality !”September 2021
-
Jalapeno pepper fries Net +1
“This weekend I have visited Charley's in Dubai Mall food court & tried chicken teriyaki combo & veggie delight (in brown bread) with the Blueberry Lemonade & Strawberry Lemonade. We also tasted the Jalapeno Pepper Fries & Cheese Fries!! Everything was delicious, No complaints at all! Timely served with the best quality !”
Positive 1Negative 0
Review excerpts
“This weekend I have visited Charley's in Dubai Mall food court & tried chicken teriyaki combo & veggie delight (in brown bread) with the Blueberry Lemonade & Strawberry Lemonade. We also tasted the Jalapeno Pepper Fries & Cheese Fries!! Everything was delicious, No complaints at all! Timely served with the best quality !”September 2021
-
Loaded fries Net +1
“Staff were very nice and cannot complain. The loaded fries were also very tasty. However the cheesesteaks were very dry and plain and not worth what it is. The lemonades are also very sour and aren’t as enjoyable as they used to be.”
Positive 1Negative 0
Review excerpts
“Staff were very nice and cannot complain. The loaded fries were also very tasty. However the cheesesteaks were very dry and plain and not worth what it is. The lemonades are also very sour and aren’t as enjoyable as they used to be.”October 2021
-
Smashed burger Net +1
“Tried their newly added item smashed burger and it was quite good Double patty with fresh lettuce, tomato and cheese , however need to added more sauce Will ask for next time”
Positive 1Negative 0
Review excerpts
“Tried their newly added item smashed burger and it was quite good Double patty with fresh lettuce, tomato and cheese , however need to added more sauce Will ask for next time”June 2026
-
Tavern philly sub Net +1
“Gourmet cheese fries are a must try for anywhere at Charleys Philly Steaks, original lemonade is also a superior choice over junk carbonated drinks, I have tried their new Tavern Philly Sub... juicy steak and cheesy, picklish sub overall”
Positive 1Negative 0
Review excerpts
“Gourmet cheese fries are a must try for anywhere at Charleys Philly Steaks, original lemonade is also a superior choice over junk carbonated drinks, I have tried their new Tavern Philly Sub... juicy steak and cheesy, picklish sub overall”November 2018
Honorable mentions (1)
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Veggie delight Net +1
“This weekend I have visited Charley's in Dubai Mall food court & tried chicken teriyaki combo & veggie delight (in brown bread) with the Blueberry Lemonade & Strawberry Lemonade. We also tasted the Jalapeno Pepper Fries & Cheese Fries!! Everything was delicious, No complaints at all! Timely served with the best quality !”
Positive 1Negative 0
Review excerpts
“This weekend I have visited Charley's in Dubai Mall food court & tried chicken teriyaki combo & veggie delight (in brown bread) with the Blueberry Lemonade & Strawberry Lemonade. We also tasted the Jalapeno Pepper Fries & Cheese Fries!! Everything was delicious, No complaints at all! Timely served with the best quality !”September 2021
Drinks 4
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Blueberry lemonade Net +1
“This weekend I have visited Charley's in Dubai Mall food court & tried chicken teriyaki combo & veggie delight (in brown bread) with the Blueberry Lemonade & Strawberry Lemonade. We also tasted the Jalapeno Pepper Fries & Cheese Fries!! Everything was delicious, No complaints at all! Timely served with the best quality !”
Positive 1Negative 0
Review excerpts
“This weekend I have visited Charley's in Dubai Mall food court & tried chicken teriyaki combo & veggie delight (in brown bread) with the Blueberry Lemonade & Strawberry Lemonade. We also tasted the Jalapeno Pepper Fries & Cheese Fries!! Everything was delicious, No complaints at all! Timely served with the best quality !”September 2021
-
Original lemonade Net +1
“Gourmet cheese fries are a must try for anywhere at Charleys Philly Steaks, original lemonade is also a superior choice over junk carbonated drinks, I have tried their new Tavern Philly Sub... juicy steak and cheesy, picklish sub overall”
Positive 1Negative 0
Review excerpts
“Gourmet cheese fries are a must try for anywhere at Charleys Philly Steaks, original lemonade is also a superior choice over junk carbonated drinks, I have tried their new Tavern Philly Sub... juicy steak and cheesy, picklish sub overall”November 2018
-
Strawberry lemonade Net +1
“This weekend I have visited Charley's in Dubai Mall food court & tried chicken teriyaki combo & veggie delight (in brown bread) with the Blueberry Lemonade & Strawberry Lemonade. We also tasted the Jalapeno Pepper Fries & Cheese Fries!! Everything was delicious, No complaints at all! Timely served with the best quality !”
Positive 1Negative 0
Review excerpts
“This weekend I have visited Charley's in Dubai Mall food court & tried chicken teriyaki combo & veggie delight (in brown bread) with the Blueberry Lemonade & Strawberry Lemonade. We also tasted the Jalapeno Pepper Fries & Cheese Fries!! Everything was delicious, No complaints at all! Timely served with the best quality !”September 2021
-
Strawberry milkshake Net +1
“served aside I took fries with cheese and he recommended I try out the strawberry milkshake guys my entire meal was the best immediately when I was done”
Positive 1Negative 0
Review excerpts
“served aside I took fries with cheese and he recommended I try out the strawberry milkshake guys my entire meal was the best immediately when I was done”January 2025
What to Avoid (6)
Food 5
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Fries Net −1
“The food is not too much good ..I order fries 🍟..that was very salty ..I hope next time when I will visit ..they will cook properly..”
Positive 3Negative 4
Critical review excerpts
“The food is not too much good ..I order fries 🍟..that was very salty ..I hope next time when I will visit ..they will cook properly..”January 2026
“The most cheapest and selfish restaurant at the Dubai mall food court a meal with 57 dhs biggest size yet they gave me the same portion for the small size meal and had to pay extra 10 to add a bit more fries My advise if you’ll order from this restaurant you should get a size dish from somewhere else as you won’t get full”April 2025
-
Chicken strips Net −1
“2 portions of chicken strips with fries makes one third of a meal box. That's 6 nuggets for 2 meals together. Not 6 each, 3 each. They also taste awful, like eating paper with grease.”
Positive 0Negative 1
Critical review excerpts
“2 portions of chicken strips with fries makes one third of a meal box. That's 6 nuggets for 2 meals together. Not 6 each, 3 each. They also taste awful, like eating paper with grease.”October 2024
-
Chicken wings Net −1
“I just had the worst chicken wings I had since a long time, buffalo sauce was the only edible ingredient and it was nice, tastes very chewy and old chicken, i spoke with the cashier, he rejected my comment decently.”
Positive 0Negative 1
Critical review excerpts
“I just had the worst chicken wings I had since a long time, buffalo sauce was the only edible ingredient and it was nice, tastes very chewy and old chicken, i spoke with the cashier, he rejected my comment decently.”August 2025
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Rice with chicken n veggie Net −1
“In my 11 yrs in uae its my 1st time to try from here.i trusted staff n order rice with chicken n veggie!! The staff said if u want spicy I can make I was like ok I love spicy but when it arrived it came with tabasco sauce on everywhere.1st spoon was deadly horrible taste because I no find spicy at all what I feel like I squeeze maybe 10 lemon n eat that was the taste. Very disappointing n never ever again trying from here!!”
Positive 0Negative 1
Critical review excerpts
“In my 11 yrs in uae its my 1st time to try from here.i trusted staff n order rice with chicken n veggie!! The staff said if u want spicy I can make I was like ok I love spicy but when it arrived it came with tabasco sauce on everywhere.1st spoon was deadly horrible taste because I no find spicy at all what I feel like I squeeze maybe 10 lemon n eat that was the taste. Very disappointing n never ever again trying from here!!”June 2026
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Philly cheesesteak Net −6
“Pretty rubbish. Doesn’t even look the part let alone taste like a Philly cheesesteak.”
Positive 0Negative 6
Critical review excerpts
“Pretty rubbish. Doesn’t even look the part let alone taste like a Philly cheesesteak.”August 2024
“The Philly cheesesteak was better but still not as good as the franchise in Texas.”October 2024
Drinks 1
-
Lemonade Net −1
“Tasted exactly like America, they were nice but but when they realized they gave me a medium lemonade instead of a large they just topped it off with water.”
Positive 2Negative 3
Critical review excerpts
“Tasted exactly like America, they were nice but but when they realized they gave me a medium lemonade instead of a large they just topped it off with water.”July 2023
“Edit: I feel like the texture became very light like water! When you come to Dubai Mall and you want to drink anything, you will notice that everything is expensive there, so I recommend this place has cheap and large fresh lemonade. Whenever I go to Dubai Mall I buy it.”April 2022
Tips for a Better Visit
Check Charges. Check drink substitutions at the counter: one customer expected to pay only the 3 AED difference but was charged 6 AED extra.
Clarify Spice. If you want heat, clarify how it will be added; one reviewer received Tabasco throughout the dish and found the result unpleasant.
Try Fries. Fries may be the safer pick if you are undecided: one reviewer enjoyed them but disliked the 3-cheese beef-bacon sandwich.
Temper Expectations. Choose it as a general sandwich rather than an authentic Philly experience if classic flavours and ingredients matter to you.
Plan the visit
Practical details
Unit SF - 130 - 04 - Financial Ctr St
Burj Khalifa - Downtown Dubai, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 12:00 AM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 11:00 PM |
Common Concerns
Inconsistent Service
Multiple reviews describe rude or dismissive interactions, including raised voices and complaints that were not handled respectfully.
Low Meat
Several customers felt the cheesesteaks contained too little meat, with one saying the sandwich was mostly lettuce.
Food Quality
Reviews report serious quality concerns, including moldy bread and sandwiches that tasted bad.
Salty Fries
At least one visit produced fries the customer found excessively salty.
Poor Wings
The wings were described as chewy and old, while another reviewer found them barely fried and under-seasoned.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
54 AED/ meal
2 philly chicken meal large size
“Worst experience to have food from here, ordered 2 philly chicken meal large size for 54 AED/ meal and got refused for bbq sauce topping”Google review · October 2022
DXB
LOCAL
LOCAL
The Bottom Line
Charleys Cheesesteaks is a quick counter-service stop in Downtown Dubai’s food-court setting, centred on Philly-style subs and cheesesteaks. The menu has had some appealing hits: reviewers mention the Chicken California with tender chicken, fresh vegetables, soft bread and ranch sauce, as well as loaded fries, crispy regular fries and fresh lemonade. A newer smashed burger also received a positive mention, though the reviewer wanted more sauce.
The experience is uneven. Some customers describe freshly made, customisable sandwiches and friendly service, while others found the cheesesteaks dry, plain, salty or short on meat. Several complaints say lettuce outweighed the steak, and one review described a sandwich with moldy bread.
Wings have also drawn poor feedback for being chewy, old or barely seasoned. These are significant cautions for anyone choosing a meal around a Dubai Mall visit. Service can be excellent, but it is not reliably so: reviews range from polite, attentive staff to complaints about rude or aggressive interactions.
Check drink substitutions and add-ons before paying, and clarify what “spicy” means. If authenticity is your priority, expectations should stay modest; one reviewer found it acceptable as a normal sandwich but not a true Philly cheesesteak. Prices mentioned include 57 dhs for a largest-size meal and 54 AED per large Philly chicken meal, though these are customer-reported examples rather than a current menu.